Palm Appart Club

Recent Reviews: 157

• User: taha r

  Trip type: Family

  Very bad experience with reception (Intissar)

  1 out of 5 We stayed at Palm Plaza Marrakech in July 2025, and unfortunately, it was a very disappointing experience. The internet was unreliable, and the staff — particularly one woman at reception (Intissar)(no visible name tag) — was extremely rude and unhelpful. She dismissed our concerns and like if she told us we could leave if we didn’t like the room we were given, even though it wasn’t wha… Read more1 out of 5 We stayed at Palm Plaza Marrakech in July 2025, and unfortunately, it was a very disappointing experience. The internet was unreliable, and the staff — particularly one woman at reception (Intissar)(no visible name tag) — was extremely rude and unhe… Read more

• User: mrickert1

  Trip type: Business

  Horrible WiFi and not very clean

  If you are in the area for business, do not stay at this hotel. The WiFi is terrible and additionally the room isn’t very clean. Though I didn’t use the pool, it does look nice out there. They don’t provide water bottles in the room and there isn’t much around to get water or even dinner.If you are in the area for business, do not stay at this hotel. The WiFi is terrible and additionally the room isn’t very clean. Though I didn’t use the pool, it does look nice out there. They don’t provide water bottles in the room and there isn’t much around… Read more

• User: Yoisa H

  Trip type: Family

  "Disappointing Stay with Poor Service and Hygiene Issues"

  I had an extremely disappointing experience at Palm Appart Club. My family and I had to change rooms three times within the first two nights due to unclean conditions and a foul smell. Basic requests like an iron, ironing board, and hairdryer were ignored despite multiple requests, and we only received one iron (without a board) and a single hairdryer, which was later removed without explanation.… Read moreI had an extremely disappointing experience at Palm Appart Club. My family and I had to change rooms three times within the first two nights due to unclean conditions and a foul smell. Basic requests like an iron, ironing board, and hairdryer were ignored desp… Read more

• User: Mo H

  Trip type: Family

  You will be better off booking in a hostel or Airbnb then wasting your time and money.

  Worst holiday hotel accommodation. This hotel does deserve to be given 1 star. The staff tells you that they will sort things out but never do. I had to put a formal complaint. I had to chabge room 4 times. 1st room was filthy and stank of sewage. The second room has 3 lights faulty and the walls and fittings was poor with no sign of upkeep and maintenance. The third room had broken kitchen cabine… Read moreWorst holiday hotel accommodation. This hotel does deserve to be given 1 star. The staff tells you that they will sort things out but never do. I had to put a formal complaint. I had to chabge room 4 times. 1st room was filthy and stank of sewage. The second r… Read more

• User: 661tahiraa

  Trip type: Friends getaway

  Visit to Marrakech

  This hotel was excellent I can not wrong it. Comfortable stay the staff were outstanding... Saleem, mohammed Kareem all the receptionist staff were outstanding. The apartment was clean and regular cleaning was done. I would go back to the same apartment again. The breakfast was outstanding. Palm Plaza, Autre at Palm Appart Club Marrakech, responded to this review Hello, Thank you so much for… Read moreThis hotel was excellent I can not wrong it. Comfortable stay the staff were outstanding... Saleem, mohammed Kareem all the receptionist staff were outstanding. The apartment was clean and regular cleaning was done. I would go back to the same apartment again.… Read more