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Homemorocco

Palm Plaza Marrakech Hotel & Spa

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Palm Plaza Marrakech Hotel & Spa

locationMarrakech, Marrakech

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About Palm Plaza Marrakech Hotel & SpaAbout Palm Plaza Marrakech Hotel & Spa

Location

The hotel is located in the tourist area of Marrakech, opposite the sumptuous gardens of Agdal and the snowy summits of the High Atlas mountain range, close to the Djemaa el Fna square, the medina and the railway station. The city centre can be reached in a 15-minute walk. Menara International Airport is situated about 5 km from the hotel.

Facility

Guests have a choice of 14 suites and 218 double rooms located in two 2-storey buildings with lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 5 conference rooms.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and individually adjustable heating ensure comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities are available at the hotel, for example tennis, volleyball and basketball or, for a fee, cycling/mountain biking, golf and horse riding. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a hammam, a beauty salon and a solarium and, for an additional fee, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at 4 restaurants (smoking area, air conditioning and high chairs). Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Palm Plaza Marrakech Hotel & Spa Amenities at Palm Plaza Marrakech Hotel & Spa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Shopping opportunities

50 m

Nightclub

300 m

Tourist Centre

3 km

Golf Course

7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

398

Very Good

253

Average

177

Poor

107

Terrible

126

Recent Reviews: 1061

  • User:Sunshine38312356844

    Trip type: Family

    Average hotel - definitely not a 5 star experience

    rating17 Apr 2026

    The hotel is ok - but it isn’t 5 star more like 3.5 so set expectations accordingly. Our stay was generally good but we did experience some issues we had during our stay that demonstrated why it isn’t 5 starsTired looking rooms - dated and in need for refurbishmentStaff attention - my hotel room door lock was faulty and despite 3 calls to the reception it was never fixed causing great inconvenience to usNo fresh towels in the gym on two occasionsLoud live music EVERY NIGHT until midnight - not all guests want to hear thatWiFi was quite poor always dropping out Unhygienic approach - a guest grabbed handful of nuts from the buffet I explained this to the English speaking staff but she wasn’t too interestedOn the plus side the hotel common areas are attractive and clean and the gardens are very well kept.it is well located only 10 minutes to the medina and plenty of Ubers to get you there and back. If you want to be in the heart of the manic pace of Marrakech (we didn’t so it was perfect) then this isn’t the hotel for you.

  • User:BevElizabeth

    Trip type: Couples

    Great hotel with lovely pool & garden area.

    rating29 Mar 2026

    Stayed here at the start & end of our Tour of Morocco.This was the best hotel of our Tour. The cleanliness was good & the hotel staff were very obliging.We stayed in a room, with a balcony, on the second floor, overlooking the pool area. There is a pool bar, but unfortunately we didn't have time to use it.There is also a good indoor bar by the reception, which is a fair size & had a live singer in the evenings.The food in the restaurant was great & such a good choice.The plates etc were quickly cleared.It is near the airport, so you do hear the occasional aircraft but it's not incessant. Comfortable beds. Free safe in the wardrobe.No ironing board or iron.Large bottle of free water in the room daily.The only negative is the bathroom.It's quite dated.The shower is one over the bath & the bath is so deep. I'm 5ft 3" & struggled to get in & out easily. Wouldn't be great for someone with mobility issues.

  • User:soinic

    Trip type: Couples

    Room for improvement 😐

    rating20 Mar 2026

    Location: close to RAK airport (noise), 4 km from place Jemaa el-fna. Nothing interesting to see/do closeby, small shopping mall "almazar" with a huge supermarket "carrefour" to recommend (spices, souvenirs ...)Doorman, front desk: welcome okRoom: good size, large bottle of water each day, tea bags etcBathrobes&slippers provided 🙂Housekeeping: okWifi: 🥴😱 didn't work at all in our room, complained at front desk, however to no avail. In the lobby, restaurant...wifi works fine.Food: breakfast is ok (special mention for the fresh orange juice), buffet dinner in the evening is nothing to write home about: mostly only lukewarm dried out 😵‍💫 food of low/cheap quality... (for example "foie de boeuf/beef" an not "foie de veau/veal")Service in the restaurant was very friendly and fast 👏Guests in the hotel are mostly part of tour groups from all over the world.

  • User:Cruiso29

    Trip type: Friends getaway

    Excellent hotel, 100% value for money!

    rating19 Mar 2026

    Palm Plaza definitely deserves 5 stars!We stayed there for three nights with my friend and everything went very well. Breakfast had wide selection of food / snacks and the fresh omelettes made by the chef deserves a mention. Service was amazing, with Nadya (Guest Reservations Hostess) giving extraordinary service, a big thanks to her!Location & rooms we’re great, with nice views of the neighboring pool and Atlas mountains in the back. As I’ve read from some reviews regarding the noise, we requested a room far away from the reception and got one. Only minus was the wif-fi which did not always work properly. A bidee shower next to the toilet would’ve been a great addition to clean after our own mess and not leave it to the amazing housekeepers. Room was very well cleaned and the linen we’re spotless. Complimentary tea and bottles water we’re also available.Pool water was cold, but we didn’t mind as weather outside was great and sun was hot.The hotel gym was amazing with alot of machines & tools for working out as normally hotel gyms just has a few treadmills and dumbells.Next to the hotel you can find a few (a bit expensive) shops and cheap restaurants with amazing service. I’d personally recommend Cafe Restaurant 7eme! Nearby is also a Almazar Centre with alot of selections for food & shops. Nearby is a great karting place a swell! Uber to the city centre was always 50 MAD (Aprox. 5€)We read ALOT of reviews before booking, and definitely made the right choice by choosing this hotel for our stay.Overall summary: Everything went well and i can personally 100% recommend this hotel. Thank you so much all crew of Palm Plaza!

  • User:Don B

    Trip type: Family

    Big shout out to Guest Services

    rating11 Feb 2026

    I am a seasoned travel and I have stayed at many hotels some good, some not so good. The Palm Plaza is one the best hotels I have stayed at. Yes the ambience.is excellent. However I judge a hotel by the staff smiles. One such smile is a young lady by the name of Wafaa - Guest Relations. I had the privilege of getting her assistance with an issue I had and yes she is paid to assist but she could have simply said we do not have a business center and that would have been it. But she went out of her way to provide me with laptop with internet connection because my laptop was not connecting. She got me sorted and kept checking on me to make sure I was okay. So again a big shout out to Wafaa for her assistance.

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