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Homemorocco

Riad Aya

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Riad Aya

locationMarrakech, Marrakech

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About Riad AyaAbout Riad Aya

Location

This hotel welcomes guests in Marrakesh.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with central heating. WiFi (no extra charge) ensures additional comfort. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. A terrace with sun loungers and parasols is available. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, horse riding, massage treatments and hiking.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Riad Aya Amenities at Riad Aya

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Pets

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      Restaurant(s)

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Horse Riding

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

424

Very Good

179

Average

105

Poor

59

Terrible

60

Recent Reviews: 827

  • User:MardeJade108

    Trip type: Friends getaway

    Dharma Friends Retreat

    rating20 Feb 2023

    The hotel is lovely. The staff is kind and attentive. The location of hotel is in an isolated area of an industrial city. The general manager is awful. When 6 of 8 of us on a 5 day retreat got sick with food poisoning after dinner on the first night, I asked the manager what he was going to do to help us. He said no one had got sick at hotel before and that we had “sensitive stomachs.” He then told me if I didn’t like his hotel, just leave. No concern re my health nor that I was with a group on retreat. When I got sick again on third day, I packed up and left. Of those in my group who remained, two others got worse. I do not recommend this hotel.

  • User:zayde1709

    Trip type: Family

    The worst hotel in Qro

    rating21 Aug 2021

    So, I booked a couple of nights to enjoy time with my boyfriend’s family, and we didn’t know this would be the worst. At night, as I was turning down my bed to go to sleep, I found a pair of cockroach legs in the sheets. It should be noted that there is no phone in the room, so my boyfriend called from his room to a call center of the Mission hotels, where he complained and asked to change our room, to which they replied yes and gave us no further response. As we gathered our things and waited for someone to arrive to change our room, half an hour passed without any response. My boyfriend and I went to the reception, where we were not asked for an apology or anything, the receptionist simply told us "take your key and bring me the other one", in a rude and haughty tone. NO ONE CAME TO HELP US WITH OUR BAGS AND PERSONAL BELONGINGS. After that, when I checked the new room I found that the blankets were dirty with a dripping liquid, we were very disgusted, but we were already tired, cause all this happened at 1 am, so we just decided to take off the blankets and just sleep.In my opinion, there are much cheaper and better quality hotels in San Juan del Rio, than this one; if you are planning to stay here, think about it and don't do it; the cleanliness really leaves much to be desired, and even more with this covid issue, is it that they don't even change the sheets and sanitize after a guest leaves the hotel?

  • User:cleansocks

    Trip type:

    Beautiful!

    rating09 Apr 2021

    The rooms are nice, but they really are very basic - no extras. However, everything is in good shape, and the grounds really are beautiful. If you want a place where you can just relax and enjoy without necessarily leaving the property, this is a great place to consider. Ismael Betancourt, Director General at Hotel Mision San Gil, responded to this review Thank you for choosing us. Receiving feedback is important to us!Best RegardsIsmael BetancourtGeneral Manager

  • User:Paula B

    Trip type:

    Excellent hotel with good service

    rating08 Jan 2020

    I can only recommend this hotel, the rooms are great, breakfast is delicious and the pool is clean. The gardens are very beautiful. Maggy and Lupita were very friendly and kind and helped us to change to a bigger room. Thanks again!

  • User:EnjoyingMexico

    Trip type: Business

    Excellent hotel for a family trip or business!

    rating15 Dec 2019

    A beautiful hotel with beautiful gardens and open areas, great rooms, and restaurants. Special thanks to Anna for helping us with our last-minute request for a conference room. Everybody in the restaurant was very professional. I was very impressed with the outstanding service from Brenda Ferretiz at the Mezcaleria. Without a doubt, she was one of the best waitresses I have ever interacted with. Jose Juan, another waiter, was always very friendly and professional. Amelia R, Gerente at Hotel Mision San Gil, responded to this review Muy Distinguido EnjoyingMexicoEn nombre de Hotel Misión San Gil, agradecemos el habernos elegido como punto de hospedaje en su recién visita al Estado de Queretaro e igualmente el que tomara minutos tan importantes para compartirnos su experiencia en Trip advisor.Nos complace el que haya disfrutado de nuestra propiedad en general , así como del servicio de Ana , Brenda y Jose Juan.Esperamos el poder recibirle muy pronto y hacer de su próxima estadía nuevamente una experiencia agradable para usted y su familia.Felices Fiestas.Manuel ZepedaGerente General

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