Riad Darino

Recent Reviews: 2778

• User:claccer

  Trip type: Couples

  Needed after 2 week tour of Peru

  15 Jun 2025

  Points to know1) it is an hour from the airport2) they clearly do not get many non Spanish speakers ( not necessarily an issue!)3) only breakfast is included and when we visited there was nothing open nearby.When we checked in I was asked for 600 sol on my credit card but did not receive a good explanation of what this was for and so opted to pay per transaction, this clearly was not liked and so the next day I placed 300 sol on the card, not sure why the huge discount.We then ordered the evening meal and gave room number a few times, then left. We were followed to the room and ordered to sign a document, in Spanish with no explanation. I am guessing this is to say we ordered the food, any other hotel we have stayed in you just give the room number and settle when you check out, we were made to feel that we were criminals and ate food without paying.A sheet to give to English travellers explaining all the processes would be a good idea. The only way to contact the reception with an issue is via the whatsapp.. our first night a light flashed every 10 seconds which disrupted our sleep, reported this at 7 am on Whatsapp, returned to the room at 3 pm and the issue was still there! went to reception and it was resolved within 10 minutes, and we received a fruit basket as way of apology.There are no vegetarian options at the restaurant for the lunch and evening meals, and the English translation of the meals leaves a lot to be desired and bewilderment, mixed ironing anyone ? Having said all of this, the hotel was very quiet ( off season) and we virtually had it to ourselves, it was clean, spacious and needed after a 2 week tour of Peru.Staff who stood out Patrick and Nahomy at reception who tried to help. Gestor de Experiencia, Guest Services / Front Office at Casa Andina Select Zorritos Tumbes, responded to this review Dear Claccer, thank you for taking the time to share your experience with us. We appreciate your feedback regarding the distance from the airport and the language barrier, as well as your suggestions for improving communication for non-Spanish speakers. We are glad to hear that you found our hotel clean and spacious, providing a much-needed respite after your travels. We will certainly take your comments into consideration to enhance our services, including the dining options and the clarity of our processes. We are pleased that Patrick and Nahomy were able to assist you during your stay. We hope to welcome you back in the future and provide an even better experience.Nancy NodaGerente de hotel.

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• User:Alvaro M

  Trip type: Couples

  The best stay for a relaxing vacations in the beach

  26 Oct 2024

  Amazing stay! We stayed here with my girlfriend and had an amazing time. The best part was the predisposition of the staff to fulfill any need and give solutions to any problem or request we had. From room upgrades to towel services for the pool.Also, the hotel was always impecable and it was rare to find even water in the floor or any sort of sand from the beach inside the building.The bar drinks were also amazing along with the food offered in the restaurant. Fully recommend the daiquiris; and the whole hotel is very well interconnected, to the point that you can schedule a pizza from the pool bar to your room at a specific time.In case you want to go outside for anything, the staff in the hotel can guide you very well for anything you may need or want to do.Finally, the view and natural environment were amazing. Beautiful from sunrise to sunset. The best part was that there was very little wind at nights, so you can enjoy longer the pool or the beach.Overall great experience, and fully recommend it in all sense. Gestor de Experiencia, Guest Services / Front Office at Casa Andina Select Zorritos Tumbes, responded to this review Dear Alvaro M, thank you for sharing your wonderful experience at Casa Andina Select Zorritos. We are thrilled to hear that your stay was memorable and that our team exceeded your expectations. It's great to know you enjoyed the immaculate surroundings and the delicious daiquiris from our bar. Our staff takes pride in providing exceptional service, and we are glad you felt supported throughout your stay. Your compliments about the beautiful views and the tranquility of the beach environment inspire us to keep up the good work. We truly appreciate your recommendation and look forward to welcoming you and your girlfriend back for another relaxing getaway. Warm regards from all of us!Nancy NodaHotel manager.

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• User:sergio alejandr... l

  Trip type: Friends getaway

  Perfect spot and staff for group gatherings

  19 Sept 2024

  Excellent time with lifelong friends, rooms were great, all necessary conveniences provided , food and drinks as expected; a place perfect for family, friends or any other special time as staff provides all necessary help for an unforgettable experience Gestor de Experiencia, Guest Services / Front Office at Casa Andina Select Zorritos Tumbes, responded to this review Dear Sergio, thank you for your fantastic feedback! We are thrilled to hear that you had an excellent time with your friends at Casa Andina Select Zorritos Tumbes. It's wonderful to know that our rooms and services contributed to your memorable experience. We strive to create the perfect environment for gatherings, and your kind words about our staff remind us of the dedication we uphold. We hope to welcome you back soon for another unforgettable stay with family and friends!Nancy NodaHotel Manager.

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• User:Luis R

  Trip type: Friends getaway

  Excellent destination and service

  15 Sept 2024

  Excellent place, the food was very good and good entertainment. The service is spectacular. A ver good destination for fishing, beach and water sports, enjoying the sea and good sun. Ideal for coming with family, friends and work. Vera good experience!! Gestor de Experiencia, Guest Services / Front Office at Casa Andina Select Zorritos Tumbes, responded to this review Thank you, Luis R, for sharing your excellent experience at Casa Andina Select Zorritos Tumbes! We are delighted to hear that you enjoyed the food, entertainment, and spectacular service. It's great to know that our hotel offers a fantastic destination for fishing, beach activities, and water sports. We look forward to welcoming you, your family, friends, or colleagues back for another wonderful stay by the sea!Nancy NodaHotel manager.

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• User:HERNAN G

  Trip type: Family

  Volveremos!!! 100%

  19 Aug 2024

  My most beautiful experience in all my travels to Perú! It was a great journey to heavenly place in the most safe peruvian beach, the place is a dream, the food is a great experience and the people is a big peruvian treasury. We´re greatfull with all yours! Gestor de Experiencia, Guest Services / Front Office at Casa Andina Select Zorritos Tumbes, responded to this review Dear Hernan G, thank you for your wonderful feedback! We are thrilled to hear that your stay with us was one of the most beautiful experiences of your travels in Peru. Our team strives to create a safe and dreamlike environment for all our guests, and it’s heartwarming to know that you enjoyed our food and the warmth of our people. We can’t wait to welcome you back to Casa Andina Select Zorritos Tumbes for another unforgettable getaway. Safe travels and see you soon!Nancy NodaHotel Manager.

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