Riad Diana

Recent Reviews: 810

• User: Claireacluck78

  Trip type: Family

  Beautiful peaceful sanctuary

  We were staying for a week at a hotel but wanted to experience a traditional riad so booked here for our last night. Was very easy to find so dont feel fainted by the souks. Its a 3 minute walk from the edge of the souks and drop off points. On arrival we were greeted and shown to our room. Myself my 22 yr old daughter and my younger sons were given a 2 bedroom suite which was beautiful! The whole… Read moreWe were staying for a week at a hotel but wanted to experience a traditional riad so booked here for our last night. Was very easy to find so dont feel fainted by the souks. Its a 3 minute walk from the edge of the souks and drop off points. On arrival we were… Read more

• User: Travel43522068861

  Trip type: Couples

  Holiday Ruined by Double Charge and Damp, Smelly Room

  We were double-charged for our room after the receptionist insisted our card payment hadn’t gone through, even though our bank later confirmed it had. The staff refused to show payment records, never followed up as promised, and we left having paid twice. The room itself smelled terrible, had damp walls, no proper ventilation, and a broken air conditioner. Amenities were minimal and very poor qual… Read moreWe were double-charged for our room after the receptionist insisted our card payment hadn’t gone through, even though our bank later confirmed it had. The staff refused to show payment records, never followed up as promised, and we left having paid twice. The… Read more

• User: Damian P

  Trip type: Couples

  THEY STOLE FROM US AND OTHERS - BOOK ELSEWHERE

  Despite showing transaction history that their hotel did successfully charge the room to our card, they lied and said it didn't work on their end. They then showed us the terminal that showed we did and they told us that we just aren't reading it correctly. They made us get cash and pay them in person or they wouldn't get our room. We gave them the benefit of the doubt and now we are having to fil… Read moreDespite showing transaction history that their hotel did successfully charge the room to our card, they lied and said it didn't work on their end. They then showed us the terminal that showed we did and they told us that we just aren't reading it correctly. Th… Read more

• User: Lorna1907

  Trip type: Couples

  Decent experience

  First time in Marrakech and first time in a Riad. You approach the Riad down a neglected alleyway, so I was nervous on arrival but once inside it was very peaceful and traditional. Staff were all nice - spoke fluent French with broken English. We stayed in the top room on the terrace and it was fine for a short break - cleaned everyday and towels changed. Water in shower is cold at first but does… Read moreFirst time in Marrakech and first time in a Riad. You approach the Riad down a neglected alleyway, so I was nervous on arrival but once inside it was very peaceful and traditional. Staff were all nice - spoke fluent French with broken English. We stayed in the… Read more

• User: J6781BRjasminec

  Trip type: Couples

  Lovely and Authentic Place to stay in a GREAT location :)

  Loved our stay the people here were really lovely and helpful. We stayed for just over a week and found that our room was cleaned and towels changed everyday. We had the room on the ground floor and didn't have any problems with noise, as Riad's are only a few rooms there's never going to be lots of people inside which makes it very peaceful. Keep in mind that Riad's are traditional Moroccan hotel… Read moreLoved our stay the people here were really lovely and helpful. We stayed for just over a week and found that our room was cleaned and towels changed everyday. We had the room on the ground floor and didn't have any problems with noise, as Riad's are only a few… Read more