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Riad Diana

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Riad Diana

locationMarrakech, Marrakech

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About Riad DianaAbout Riad Diana

Location

This hotel is ideally located in Riad Zitoune, one of the most exclusive quarters in the central medina of Marrakech. The souks await at the doorstep of guests' accommodation. The hotel is located less than 500 m from the famous Jema El Fna square and from Palais el Badi. Menara International Airport is 6 km away.

Facility

Guests have a choice of 5 rooms and 3 double rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests of the hotel are welcome to relax in the garden. Additional facilities include a TV room. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Some rooms include a balcony. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor pool area guarantees comfortable swimming. Parasols on the terrace are also available. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium.

Meals

Various dining options are available, including a restaurant, a dining room, a breakfast room and a bar. Breakfast and a set dinner menu offer culinary delights every day. Special meals, including vegetarian dishes, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Riad Diana Amenities at Riad Diana

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Hotel Safe

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      Laundry Service

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Special Offers

  • Sport/Entertainment

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Parasols

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

587

Very Good

175

Average

26

Poor

10

Terrible

11

Recent Reviews: 809

  • User:Travel43522068861

    Trip type: Couples

    Holiday Ruined by Double Charge and Damp, Smelly Room

    rating05 Nov 2025

    We were double-charged for our room after the receptionist insisted our card payment hadn’t gone through, even though our bank later confirmed it had. The staff refused to show payment records, never followed up as promised, and we left having paid twice. The room itself smelled terrible, had damp walls, no proper ventilation, and a broken air conditioner. Amenities were minimal and very poor quality. Although the riad is well-lit and centrally located, the overall experience ruined the start of our holiday. I strongly recommend choosing accommodation outside the medina and avoiding this place altogether.

  • User:Damian P

    Trip type: Couples

    THEY STOLE FROM US AND OTHERS - BOOK ELSEWHERE

    rating17 Jun 2025

    Despite showing transaction history that their hotel did successfully charge the room to our card, they lied and said it didn't work on their end. They then showed us the terminal that showed we did and they told us that we just aren't reading it correctly. They made us get cash and pay them in person or they wouldn't get our room. We gave them the benefit of the doubt and now we are having to file a dispute with our card company. We watched another group have the same problem, so we aren't the firsts.

  • User:Lorna1907

    Trip type: Couples

    Decent experience

    rating03 May 2025

    First time in Marrakech and first time in a Riad. You approach the Riad down a neglected alleyway, so I was nervous on arrival but once inside it was very peaceful and traditional. Staff were all nice - spoke fluent French with broken English. We stayed in the top room on the terrace and it was fine for a short break - cleaned everyday and towels changed. Water in shower is cold at first but does eventually run hot. Breakfast is served 8-9.30am and is perfectly adequate. The man who works in the evening and serves breakfast in the morning is really lovely. Perfect location for exploring, close to the Medina. Check in is at 2pm and check out at 12pm. We had a later flight so they stored our luggage for us and there is a place to shower and change although it was very hot in there.

  • User:J6781BRjasminec

    Trip type: Couples

    Lovely and Authentic Place to stay in a GREAT location :)

    rating18 Oct 2023

    Loved our stay the people here were really lovely and helpful. We stayed for just over a week and found that our room was cleaned and towels changed everyday. We had the room on the ground floor and didn't have any problems with noise, as Riad's are only a few rooms there's never going to be lots of people inside which makes it very peaceful. Keep in mind that Riad's are traditional Moroccan hotels- the rooms and the hotel are basic with their amenities but very lovely architecture and perfectly suited for a short stay. If you want modern with no culture, just stay in a hotel.The breakfast was a good variety every morning and is traditional Moroccan cuisine, can't complain when a free breakfast is included. I believe you can also have dinner here but just let them know in advance what you would like. However plenty of places to eat beside the Riad. Location wise this Riad was perfect for us, easily walkable to the souks and some of the Palaces, with lots of restaurant options nearby of all price points. There's also a corner shop nearby for water etc. Also from the main street, taxi's to most tourist destinations were around 50-80 MAD (£4-7). We also found that all the excursions we booked online had this Riad as a pick up option. We would definitely come back and stay! Just such a lovely Riad!

  • User:M2697543

    Trip type: Couples

    Gem

    rating26 Apr 2023

    My partner and I had the pleasure to stay in Riad Diana . The Riad is clean and well maintained. Staff were ALWAYS supportive and helped us with our needs with a smile. For the people who want a quite dinner. Consider reserving a table at Riad Diana. The dinner that Iman creates is truly an authentic, family made culinary experience. Do note that you must make a reservation a day before as ALL the ingredients are bought fresh ( day of ) and made for the dinner service. Dinner is 19 euro includes appetizer ( we were fortunate to have two servings of harira soup on both nights ) main , desert, water and Moroccan mint tea.We also had an early morning and Youssef was happy to set up and serve a full breakfast an hour before service.The rooms are clean and in working order. 

Many thanks to Iman , Boujemaa, and Youssef for an amazing experience !

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