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Homemorocco

Riad Flamme D'orient & Spa

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Riad Flamme D'orient & Spa

locationMarrakech, Marrakech

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About Riad Flamme D'orient & SpaAbout Riad Flamme D'orient & Spa

Location

This hotel is located in Marrakesh.

Facility

This hotel has a lift and a reception desk. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a baggage storage service, a safe, a transfer service, room service, a banquet hall, a coin-operated laundry and a smoking area. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car. Services include a hotel shuttle bus.

Rooms

Rooms are equipped with air conditioning. Among the standard amenities of some rooms is a terrace where guests can relax. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. A telephone and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Fine weather can be enjoyed on the terrace. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily.

Amenities at Riad Flamme D'orient & Spa Amenities at Riad Flamme D'orient & Spa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Hotel Safe

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      Laundry Facilities

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      Lifts

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

268

Very Good

52

Average

18

Poor

14

Terrible

56

Recent Reviews: 408

  • User:iydtu

    Trip type: Couples

    THIEVES, THEY ARE BASICALLY THIEVES

    rating20 May 2024

    An absolute disgrace of an organisation who are spoiling the reputation of this great city. Read the many many reviews about charges being taken on credit cards and not refunded, rooms cancelled and not being told. How can they continue to be allowed to STEAL peoples money and then refuse to respond to any emails or phone calls. They are basically thieves. They took my money in advance (even though it was pay on departure) and i only found out that they apparently had no room for me through booking.com who have now kicked them off their website obviously due to the many, many people who have had money stolen from them.Please before booking check out the number of people who have been ripped off through google. The fact they never respond to anything says it all really.Please take my advice and do not stay here. Maybe they will learn eventually.

  • User:Joao O

    Trip type: Family

    Avoid, don't book here

    rating17 May 2024

    Booked this hotel cause we liked it's location and the photos of the rooms were nice. As we arrived we're given a shoe-box size room on the lower floor with a glass door and no more than 12m2 and not in a very good shape (the toilet was hardly fixed to the ground...). One couldn't sleep there cause of the noise from outside for sure and we asked about the room on the photos. They said that it was only one room like that and was occupied and they suggest another room. The second room was on the first floor and was also minimal size and again far from the version they advertise on the site. We then talked to the manager telling we were gonna change hotels (which we did) and he told us he was sorry, understand the situation and that we we're getting a half refund. Till today we are still waiting for the money and are unable to talk to them since he gave us a number but simply doesn't reply to the messages we've sent... We felt scammed twice (first for the photos of the room and now for the refund) and can't stop thinking for how little people (and by their actions companies) sell their integrity, we're talking about 200€...

  • User:Salamanda777

    Trip type: Family

    This hotel is a fraud

    rating25 Apr 2024

    This hotel is a fraud , they debited my card for £3000 for October 2024 booking and cancelled my booking and don’t respond to any messages, i informed the police Don’t book this hotel as they are trying to collect as much money by fraud

  • User:Hannah W

    Trip type: Couples

    Beautiful traditional hotel. Amazing friendly staff.

    rating11 Apr 2024

    This hotel is absolutely everything we wanted it to be. Right in the centre, near all the shops,bars, restaurants and just about as traditional as they come. It is really tucked away but truly stunning in terms of a Moroccan feel. The staff were incredibly friendly and knowledgeable. We booked a quad trip which was good. I was terrified but my partner didn't think they let you go fast enough! We had some incredible meals. We were there over Eid so really struggled to find beer and wine. The best little place we went to every day was a stones throw from the hotel with a lovely rooftop bar called Salama. The beer was gorgeous. Wr hadn't incredible meal at un dejeuner marrakech which is also near by and had beautiful cocktails at Dar Dar.You need your wits about you as it is mad busy and cars and bikes are everywhere with no consideration for anyone. Also be preparaed to bartar as youcan easily get ripped off. Marrakech is not for the faint hearted but is hands down one of the most beautiful cities I've ever been to and I would 100% recommend the Symphonie de Marrakech.

  • User:W2518LAanas

    Trip type: Family

    AVOID AT ALL COSTS

    rating02 Apr 2024

    I booked dinner today for 7pm, when I arrived there they said the reservation was for 8:30pm, which I refused because we had 3 children with us. They then said they could serve us at 7:30pm, which we agreed to. The place was underwhelming (not as advertised) and hard to reach. We ordered food, which took almost an hour to arrive and it came lukewarm and poor quality (greasy, lamb covered in fat, mushy veggies, etc). The waiter disappeared, NONE of us ate it and when we complained the reception person blamed us! No apologies, no discount, no solution and he had a very threatening and aggressive attitude shouting at us in front of the children who were very scared. It’s the biggest scam in Marrakesh - avoid at all costs!

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