


25+ photos
This hotel is located in Marrakesh.

9 DERB Assabane riad laarousse medina,DERB Assabane, Marrakesh
Check-in from 12:00:00 · Check-out by 12:00:00

9 DERB Assabane riad laarousse medina,DERB Assabane, Marrakesh
Check-in from 12:00:00 · Check-out by 12:00:00
Average
626 reviewsUser: GoingtoIsla
Trip type: Business
Better than expected
We had an early morning engagement in the area and realized a few days prior that arriving the night before was necessary. We took a chance on the resort's last minute offerings and ended up at Tour des Voyageurs I. The reviews are poor so we had low expectations. We ended up being pleasantly surprised. Our stay was not perfect but it was satisfactory. PROS: $155 is a deal for this areaHotel is at… We had an early morning engagement in the area and realized a few days prior that arriving the night before was necessary. We took a chance on the resort's last minute offerings and ended up at Tour des Voyageurs I. The reviews are poor so we had low expectati…
User: MMcD2014
Trip type: Couples
Customer service for this customer - 0 stars
Poor customer service.I booked 1 night at Tour des Voyageurs in Mont Tremblant through Expedia, over 2 months ahead of time. My car broke down the day before so I had to cancel. Given the extenuating, out-of-my-control circumstances, and past the refund deadline, I thought maybe the hotel would consider at least giving me a credit for a future visit. I spoke to the front desk 3 times. Was told the… Poor customer service.I booked 1 night at Tour des Voyageurs in Mont Tremblant through Expedia, over 2 months ahead of time. My car broke down the day before so I had to cancel. Given the extenuating, out-of-my-control circumstances, and past the refund deadli…
User: stephen t
Trip type: Family
Unacceptable Service and Disregard for Guest Property
I checked out of one of your properties today, the 23rd, at around 8:30 AM. While I initially decided not to raise any concerns, a particularly frustrating incident has compelled me to share my experience.I booked my stay via tremblant.ca, and unfortunately, the experience fell well below expectations. The room was extremely dated, poorly lit, and not very clean. The hot tub was lukewarm at best,… I checked out of one of your properties today, the 23rd, at around 8:30 AM. While I initially decided not to raise any concerns, a particularly frustrating incident has compelled me to share my experience.I booked my stay via tremblant.ca, and unfortunately, t…
User: Ted C
Trip type: Family
leaves a lot to be desired
Check in was late (6 pm) key card had to be reinitialized aster walking up 3 floors ( elevator was not working) floor carpet was sticky in too many places to count, mediocre gym equipment, hotel ran out of towels, broken fixtures, etc.Good location if the goal is to be close to shopping/ski.Check in was late (6 pm) key card had to be reinitialized aster walking up 3 floors ( elevator was not working) floor carpet was sticky in too many places to count, mediocre gym equipment, hotel ran out of towels, broken fixtures, etc.Good location if the goal…
User: howardform
Trip type: Couples
Good Location, Terrible Service
The location of this hotel was great, right at the base of the Mt Tremblant Pedestrian Village, Almost right in front of the Cable car to the Base, The room was also very cleanThe reason I am giving the hotel a low rating is because of the elevator, it seems from other reviews, the elevator breaks down frequently. The elevator broke down when I was there and I had to carry towels up and down 4 fli… The location of this hotel was great, right at the base of the Mt Tremblant Pedestrian Village, Almost right in front of the Cable car to the Base, The room was also very cleanThe reason I am giving the hotel a low rating is because of the elevator, it seems f…
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