Riad Lila

Recent Reviews: 501

• User: Kaye L

  Trip type: Couples

  Lovely hotel, great stay

  We travelled as a couple, staying in Block G. The hotel is clean, our room was cleaned everyday and the communal areas were tidied every evening/morning too. We checked in late due to our flight time and when we got to our room sandwiches and fruit had been put in our fridge which was a nice, thoughtful touch. People complaining about the tourist tax needing to be paid straight away need to check… Read moreWe travelled as a couple, staying in Block G. The hotel is clean, our room was cleaned everyday and the communal areas were tidied every evening/morning too. We checked in late due to our flight time and when we got to our room sandwiches and fruit had been pu… Read more

• User: Freedom44442846732

  Trip type: Family

  A very pleasant family stay – better than some reviews suggest

  We are staying at Philoxenia as a family of three – myself, my husband and our 11-year-old son – and so far we have been very pleased with our experience.Check-in was quick and straightforward. We had booked through TUI and were simply asked to email the hotel our reservation confirmation during check-in. We also did not have cash with us for the tourist tax and, when we explained this, they were… Read moreWe are staying at Philoxenia as a family of three – myself, my husband and our 11-year-old son – and so far we have been very pleased with our experience.Check-in was quick and straightforward. We had booked through TUI and were simply asked to email the hotel… Read more

• User: Cheryl L

  Trip type: Family

  What a superb start.

  We arrived here late last night and so far the staff have been exceptional. Every single one has been so kind, polite and attentive. We are vegan and they really have been attentive to our requirements. A huge thank you to the outstanding staff who have made us feel so welcome.We arrived here late last night and so far the staff have been exceptional. Every single one has been so kind, polite and attentive. We are vegan and they really have been attentive to our requirements. A huge thank you to the outstanding staff who have made u… Read more

• User: Best Gamer H

  Trip type: Couples

  Need to review policy when guests have emergency health situations

  We had a lovely holiday, until my husband became very poorly the hotel did not have any idea how to deal with a medical emergency situation, they called a ambulance, no support, not helpful, this should be looked at and a plan should be put in place for guests, as I’m sure these situations will happen again.We had a lovely holiday, until my husband became very poorly the hotel did not have any idea how to deal with a medical emergency situation, they called a ambulance, no support, not helpful, this should be looked at and a plan should be put in place for guests… Read more

• User: 1973L

  Trip type: Couples

  Terrible!!!! Don’t waste your money!

  This was by far the most disappointing holiday we have ever had. I don’t even know where to start! The hotel looked like a prison nothing like the photos. Upon arrival we had to pay the tourist tax straight away. We were taken up to our room opposite a very small pool over looking other rooms which reminded me of a cheap American motel! The room it self was small the shower and bathroom old. I cou… Read moreThis was by far the most disappointing holiday we have ever had. I don’t even know where to start! The hotel looked like a prison nothing like the photos. Upon arrival we had to pay the tourist tax straight away. We were taken up to our room opposite a very sm… Read more