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Royal Mirage Deluxe Marrakech

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Royal Mirage Deluxe Marrakech

locationMarrakech, Marrakech

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About Royal Mirage Deluxe MarrakechAbout Royal Mirage Deluxe Marrakech

Location

Lying at the heart of Marrakech, this hotel is situated in the Hivernage district close to the airport.

Facility

The hotel has a lift and features 70 rooms. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, tennis and crazy golf are available. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

Dining facilities include a restaurant with air conditioning, a café, a bar and a pub. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet and a set menu) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Royal Mirage Deluxe Marrakech Amenities at Royal Mirage Deluxe Marrakech

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Pub(s)

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      Restaurant(s)

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      Room Service

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      Shops

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Drinks Included

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Entertainment Programme

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      Gym

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

156

Very Good

192

Average

153

Poor

90

Terrible

126

Recent Reviews: 717

  • User:kostakisbr

    Trip type: Couples

    Deteriorated

    rating08 Feb 2026

    Probably the hotel was 5* before some decades. As a tourism professional with more than 30 years experience, I can say that today this hotel cannot be rated more than 2*. The rooms are spacious but deteriorated and the breakfast is very poor. However, the staff is very welcoming and friendly. Also, location is OK. Paradoxically the hotel had no guests... (Feb'26)

  • User:LordDavidOfHendon

    Trip type: Family

    Reasonable value for money

    rating06 Jan 2026

    Staff good, very good service as expected in this region. Breakfast very good and excellent value for money. Otherwise, we were disappointed with the general condition of the hotel. It was quite expensive for us and the photos look amazing. But the experience was not as high as our expectations. Many things could be done to quick-fix the maintenance and condition. Below is a list I give for the hotel and also as a description of where the faults lie.Gym...The most important dumbbells are missing off the rack. Solution - replace them or buy additional heavy ones. Multigym machine cables need servicing as pulling is sticky and clunky.Add some yoga mats so that we can do floor exercises inside and outside on the nice grass space. Place some small towels in the gym for sweat. Place drinking water in the gym. Add just one or two kettlebells. Room 310 maintenance issues...One cupboard door broken and hanging off hinge.Fridge problem with a part missing, caused it to over freeze. No bedside lights. Bathroom door broken so does not close and open properly. 3 wall electric sockets not working. 1 light switch not working.Room 305 maintenance issues...Bathtub had no plug. Fridge not cold enough. No bedside lights. Balcony door does not slide open easily. General, rooms...They need modifying, to achieve better soundproofing against traffic (horns), USB charging, easy-opening/closing balcony doors.General value for money...The bar and restaurant are on the expensive side but the bar lounge facilities are good. Open late, open early, opens out on to the poolside, well stocked, sports TV, good sound system. Good service. Location is good. Concierge is OK. Could do with a kettle in the rooms for tea drinkers.

  • User:Traveler18259810279

    Trip type: Couples

    DO NOT BE THE PERSON I WAS AND IGNORE ALL THE BAD REVIEWS!!!

    rating17 Dec 2025

    I read all the reviews of this hotel before coming here, and thought, surely it's a 5-star and it will be okay. I will say that the staff are very welcoming, but that is genuinely the only good thing that has happened since I arrived. As soon as we arrived, we were greeted and given tea. Then, someone took us to our room. We'd paid for a deluxe double room with a pool view, and for some reason me and my husband were shown to a twin room with a brick wall view? I don't understand, am I expected to sleep in a separate bed to my husband🤣 We then told them we asked for a double room with a view, then we were shown to another room. This room was a double. But O.M.G. freezing cold. It's winter here right now and drops to about 5 degrees at night. The room had no lamp in it. There is only one light switch and as soon as you flip it about 5 bright lights blind you. So in the evening, there is no dim light. And in the day, it's the jarring bright yellow lights. So then I proceeded to ask for a lamp. I was told there is no lamps in the hotel. Okay. Whatever. Then, it got to night time. It was absolutely freezing in this room. So it was essentially a dark and cold room. At this point I'm thinking, I should've just stayed in England. Anyway, I spend this first night in this freezing room and wake up poorly😍 Then I ask again about the heating which isn't working (third time now) at which point an engineer comes into the room, doesn't know any English so speaks a lot of gibberish to my husband and leaves. We are told to wait for 20 minutes for heat. It's still frozen. Please avoid this hotel at all costs. It is genuinely much more like a 2 or 3 star. I've stayed in 3 stars much better than this.

  • User:Mark3760

    Trip type: Solo travel

    A hotel that is well located but is a disappointment in many regards

    rating13 Aug 2025

    This is my third time to Marrakech in as many years and so I’ve become familiar with customs and expectations.The hotel is very well located and would take an average walker in the heat about 15 minutes to get to the medina. The hotel pool is large and faces east affording good sun and shade. I really wouldn’t upgrade for a pool view. The sun will be on the terrace all day and it’ll become unbearable. Everyone of the 21 rooms facing the pool had their curtains shut all day long. The pool was clean but there’s a lot of sharp edges of broken slabs. Repairs were mediocre There is a gym without air con but had decent kit. There is usefully a toilet block by the pool and a very good shower outside also The outside kitchen is painfully slow. The service on average for just a drink was about 30 minutes and up to an hour for food. My room, 114, had two large beds. The air conditioning was amazing. The best. The room itself is not out of kilter with any other hotel in this price bracket. Tired and outdated by decades. It was reasonably clean but check the bedding first. One bed wasn’t great Another tip is towels outside. You get a blue towel for the sun loungers. They simply cannot be washed after each use. Stained. Stiff and unhygienic. Use the hotel white towels or perhaps your own.

  • User:Maps64383919657

    Trip type: Business

    Aircon wasn't working

    rating12 Jun 2025

    The hotel was not able to deal with responding to simple requests. After the second day the Aircon wasn't working in my room despite me waiting and suffering the heat of 37 degrees. It took them from morning till late afternoon to resolve the issue

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