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Hotel Le Diwan Rabat - Mgallery

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Hotel Le Diwan Rabat - Mgallery

locationRabat, Rabat

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About Hotel Le Diwan Rabat - MgalleryAbout Hotel Le Diwan Rabat - Mgallery

Location

The hotel is located in the heart of the city, near to the embassies and ministries as well as the Royal Palace and Mausoleum Mohammed V. Mohammedia is approximately 45 km from the hotel and Rabat - Salé Airport is around 20 km away.

Facility

The hotel has a lift and features 94 rooms. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Family rooms are available for parents with children.

Sport

The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna and a hammam and, for an additional fee, a steam bath, a beauty salon and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a breakfast room, a café and a bar. The hotel offers a wide range of catering options. Half board and full board can be booked. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hotel Le Diwan Rabat - Mgallery Amenities at Hotel Le Diwan Rabat - Mgallery

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

804

Very Good

389

Average

152

Poor

58

Terrible

34

Recent Reviews: 1437

  • User:Margy D

    Trip type: Friends getaway

    Find somewhere else

    rating16 Apr 2026

    The pictures that advertise the Hotel were quite different to my experience ... definitely not my room or any of the public areas that I could see . Hotel in need of maintenance.. location is a business district so not great for tourists, unless you can find your way and walk for a bit.. .. was charged a different price for the same glass of mineral water in the afternoon and the evening and then had to ask the bar for my change and the bar staff actually askrd me to give him a cigarette twice..door handle came off in my hand, bedside light not working,wardrobe door had a piece missing, glass partion in bar area was cracked and due to workmen drilling you could not stay in the hotel in the day...the outdoor area looks over old buildings and abandoned empty lots and there were holes in the concrete covered with random tiles...quite unsafe..the room was clean but there was mould in the shower and the bed was too soft...could not get the curtains to close completely so had the streetlights shining in the room all night...very average experience

  • User:Mary G

    Trip type: Friends getaway

    Great spa service

    rating15 Apr 2026

    I had a great experience at the spa I had a wonderful massage with Sharifa very professional very pleasant I recommend her when you go to visit the hotel

  • User:Jorge D

    Trip type: Business

    Amazing.

    rating29 Mar 2026

    Amazing, very relaxing after a hard day. Well done Charifa. Jalil CHEBIHI, Directeur général at Le Diwan Hotel Rabat - MGallery Collection, responded to this review Dear Guest,Thank you so much for your kind words! We’re delighted to hear that you had a relaxing experience after a long day.A special thank you for mentioning Charifa — your appreciation will be shared with her, and she will be thrilled to know she made your stay even more enjoyable.We look forward to welcoming you again soon,Salah malki Guest experience Manager

  • User:Todd2PS

    Trip type: Couples

    Nice hotel, great location

    rating20 Mar 2026

    The location is terrific. Just a couple of blocks from the Contemporary Art Museum, the Civilization Museum, a sunken square with restaurants (although the hotel restaurant is very good), and the tram.The rooms are very comfortable, but ask for a room that is not on the street side, although Rabat shuts down in the evening. There is a fridge and kettle in the room, and the bathrooms are nice and big. The beds are terrific with big fluffy duvets and plenty of pillows. You might want to ask for a room on the floor above reception that has a door that opens on to a terrace instead of a small balcony.The hotel restaurant "Relais de Paris" is excellent. Jalil CHEBIHI, Directeur général at Le Diwan Hotel Rabat - MGallery Collection, responded to this review Dear Guest Tood,Thank you for sharing your detailed feedback! We’re delighted that you enjoyed our prime location near the museums, restaurants, and the tram, as well as the comfort of our rooms and the quality of the beds.We also appreciate your practical tips regarding room selection this will be helpful for future guests. It’s wonderful to hear that you enjoyed dining at our restaurant Relais de Paris as well.We look forward to welcoming you back for another memorable stay in Rabat,Salah malki Guest experience Manager

  • User:A H

    Trip type: Family

    Awful experience: Accusations, broken AC, and terrible service

    rating02 Mar 2026

    If you expect standard Accor luxury boutique-level service, do not stay here. My experience was defined by incompetence and an atmosphere of suspicion.When I notified reception about a broken water tank on the Nespresso machine, instead of fixing it, they accused me of breaking it and threatened to charge me. I asked to speak to the manager, but they were conveniently “unavailable.” The accusations continued right through checkout, where they asked me again if I was sure I hadn’t broken it.The room itself was uncomfortably hot because the AC was broken. I set it to 19°C, but it stayed at 25°C. The engineer actually told me to turn off the thermostat and leave my door open to cool the room! They refused my request to move to a room with working AC and just offered me a fan. I had a terrible night’s sleep as a result.The final straw was the checkout process. I was asked if I used the minibar, and when I said no, the receptionist clearly didn’t believe me. He called someone in Arabic to go check the room and stalled me at the desk until he got the all-clear.This hotel treats its guests like suspects rather than valued customers. I have escalated this to Accor corporate and heard back from them, but the hotel management has remained completely silent. Avoid this place. Jalil CHEBIHI, Directeur général at Le Diwan Hotel Rabat - MGallery Collection, responded to this review Dear Guest,Thank you for sharing your feedback. We are sorry to read that your experience did not meet your expectations. However, we would like to clarify that our team handled the situation according to our standard procedures, and our intention was never to cause any discomfort. The technical issues mentioned were addressed by our team during your stay.We remain committed to providing attentive service to all our guests and appreciate your comments.Kind regards

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