Rive Hotel

Recent Reviews: 176

• User:OlanrewajuA22

  Trip type: Business

  PLEASE AVOID, AVOID, AVOID.

  15 Nov 2025

  First of all, I don't write BAD reviews because I am also a businessman and I want to give every business a chance to grow especially in these harsh business conditions.Secondly, I am so angry, seething and incensed that I am writing this review immediately after the incident with the manager whilst I am still currently staying here.Today is Saturday 15/11/2025 and I am still currently at the at the hotel and I am due to depart on 17/11/2025.I have reported the fridge in my room as faulty and three times, their technicians have attended two times and their excuse is that the card controlling the electricity supply to the room was not connected and hence the reason the fridge was not working for lack of constant electricity supply.They have eventually change the fridge this morning (Saturday 15/11/2025) and the electricity to the room has been constantly on for the last 7.5 hours an the fridge is not working.I have again complained to the manager of the hotel and he himself came to inspect the fridge and he then asserted that the fridge was working and I disagreed with him because I know a working fridge and he cannot hoodwink me.The conduct o the manager that visited my room was NOT good either and he was very bullish and disrespectful in the manner he told me that the fridge was working.I am a landlord and I have over 60 fridge freezers and I know the temperature of a perfectly working fridge after 30 minutes let alone 7.5 hours.All my stuff in the fridge have all gone off.I am staying in room 116 and the view of the hotel from my room is a joke for a 4 star hotel.I will upload some pictures and videos of the issues I am currently facing.Please pay good attention to the top of the fridge and see how dusty it is, the fridge is not maintained.Lastly, I forgot to mention the poor quality of the internet at this hotel.There is a Discotheque next door that is coastally blaring out must and it is impossible to sleep. It does NOT work and at best, you will be lucky to be connected for 10 minutes before being kicked off and you have to be constantly be rejoining the internet.THIS PLACE IS NOT NICE AND THE STAFF DID NOT DEAL WITH MY COMPLAINT WITH THE FRIDGE PROFESSIONALY AND THE WHOLE EXPERIENCE.THERE IS ALSO A POSSIBILITY THAT I MIGHT BE ASKED TO LEAVE BEFORE THE END OF MY STAY AFTER READING THIS REVIEW.PLEASE AVOID, AVOID, AVOID.-----------------

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• User:Prashant K

  Trip type: Couples

  AVOID LIKE THE PLAGUE!! HORRIBLE PLACE!!

  12 Jul 2025

  STAY AWAY! HORRIBLE PLACE! Don’t waste your money here!!!They have a night club in the hotel that blasts music till 1:30 am. You can hear it in every room!The staff is friendly and good, but the issue is with the hotel’s management!We asked for a room change which took 72 hours , four calls, and two emails.The rooms are outdated and overrun by ants 🐜.Location is good and walking distance to a lot of touristy places in the city.

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• User:Bavon M

  Trip type: Business

  Rive Hotel, an island of nice services to guests

  03 Dec 2019

  I had a conference in Rabat. A colleague recommended Rive Hotel for its proximity with every part of Rabat City Center. Restaurant, SPA and shops surrounding Rive Hotel make this nice place a small paradise in Rabat. From there, I could see the Mausoleum of King Mohammed V, the Cathedral, the Medina Market and many shops including of traditional clothes and shoes. OOudrhiri, Directeur général at Rive Hotel, responded to this review Cher hôte, C'est un réel plaisir de lire votre commentaire et de savoir que la prestation Rive hôtel Rabat dans sa globalité était à la hauteur de vos attentes. Sachez que vos compliments sont source de motivation pour nos ambassadeurs, et que nous ne manquerons pas d'en faire part à nos équipes.Dans l'attente de vous accueillir à nouveau lors de votre prochain séjour à Rabat, veuillez agréer l'expression de nos sincères salutations.

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• User:Mira V

  Trip type:

  OK, but not like 4* hotels in Europe

  22 Oct 2019

  Stars do not mean the same in Morocco as in Europe. In my experience, Moroccan 4* is very much like 3* in Europe (or a bit worse).Rive Hotel is located relatively close to the most important sights in Rabat which is a big plus. Dinner was good, self-service, served until 11pm. We were quite late, so this was fortunate. Quite a lot of different dishes, but less choice than one would expect in a 4* hotel. Everything about breakfast was fine except the bread. We were first served old and dried toast, then some old baguettes, and when we ran out of them, somebody hurried out to buy fresh bread. This seemed quite odd.The room was very spacious, nicely furnished, but very dimly lit. We could hardly see anything. The bathroom was big and very nice. OOudrhiri, Directeur général at Rive Hotel, responded to this review Chère Mira,C’est avec beaucoup de plaisir que nous prenons connaissance de votre agréable commentaire. Nous nous réjouissons d'apprendre que votre séjour parmi nous s'est agréablement déroulé, et que de la prestation Rive Hôtel dans son ensemble vous a plue.je manquerai certainement pas de faire part de vos compliments et vos remarques à nos équipes.Nous vous remercions encore une fois d'avoir choisi le Rive hôtel Rabat pour votre séjour et espérons vous accueillir à nouveau !Bien cordialement.Omar OUDRHIRI.

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• User:Edith S

  Trip type: Couples

  Chamber of commerce tour

  08 Oct 2019

  Terrible, a/c did not work, tv did not work, hair dryer did not work. Food bad, dimly lit. Felt murdery as hell. No water in the room, no fridge in the room. Do NOT recommend. The lights turn on as you walk down the hallway but turn off as soon as you as past. So it is creepy as hell at night. OOudrhiri, Directeur général at Rive Hotel, responded to this review Cher Edith,bien que vos remarques nous semblent étranges par rapport au standing de Rive hôtelvous me voyez assurément désolé d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes.je prendrai plaisir à vous accueillir à nouveau dans nos locaux afin de vous donner la possibilité de jouir du séjour que vous êtes en droit d'attendre de notre établissement.sincèrement,Omar OUDRHIRI

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