My stay at Tivoli Hotel was extremely disappointing. The room was poorly maintained — several lights were not working, the toilet handle was loose, and not all the plugs functioned. The breakfast was dreadful, and based on that, I did not even dare to try dinner. This place is nowhere near the standard it claims to be and feels more like a 1-star hotel at best. I will certainly not be returning, and I cannot recommend it to anyone.
Jorge Miguel Teixeira, General Manager at Hotel Tivoli Beira, responded to this review
Dear Guest,Thank you for taking the time to share your feedback, and we are truly sorry to hear that your stay at Tivoli Beira fell far below your expectations. This is certainly not the experience we aim to deliver.We sincerely apologise for the issues you encountered with the room’s maintenance. Your comments about the lights, plugs, and toilet handle have been immediately shared with our engineering team, and the room in question has already been taken out of service for full inspection and repair. We appreciate you bringing this to our attention so clearly.We are also very sorry that our breakfast did not meet your expectations. This is an area we are actively working to improve, with new items and procedures being introduced to raise quality and consistency.Although we regret that you left with such a negative impression, your feedback is important to us and forms part of our ongoing improvement plan. We hope you might reconsider in the future and give us the opportunity to show you the progress we are making.Warm regards,Jorge Miguel Teixeira
User:ikkun14
Trip type: Business
Beira Trip
04 Oct 2024
Stayed here for 2 nights on A business trip. The hotel is centrally located which is good, for services I will rate average, the staff were very helpful, I got to the hotel without my suitcase as my airline left it at my last transit. The staff at the hotel helped me find a store to get some emergency clothes and also get a new calling sim.
Jorge Miguel Teixeira, General Manager at Hotel Tivoli Beira, responded to this review
Dear Guest,Thank you for taking the time to share your experience with us at Hotel Tivoli Beira. We are pleased to hear that our central location and helpful staff contributed positively to your stay, especially during the inconvenience of your lost luggage.It is our priority to ensure our guests feel supported and cared for, and we are glad our team could assist you in finding essential items and a new SIM card to stay connected.We appreciate your feedback on our services being average and would love to learn more about how we can improve. Your insights help us enhance the experience for all our guests.We hope to have the pleasure of welcoming you back on your next visit to Beira, where we’ll strive to provide an even better experience.Jorge Miguel TeixeiraHotel Tivoli Beira
User:hiltontait
Trip type: Business
Never again
23 May 2023
Almost everything is wrong. There are better options available.Location was OK if you are doing business in downtown Beira.Room size is OK but basic furniture and poor lighting. Terrible tiny bathroom and shower. Bed was uncomfortable with a hard mattress, hardly hotel standard. Noisy air-conditioning.Slow almost non existent wifi.Breakfast wasn't too good.Only saving grace are the staff. In reception and at breakfast they were always willing to greet you with a smile.
Jorge Miguel Teixeira, General Manager at Hotel Tivoli Beira, responded to this review
Dear Guest,Thank you for taking the time to review the hotel after your stay with us.We realy do our best to provide an excelent guest service with all amenities that you can expect from a 3 star. The hotel is historic and we are always improving relating refurbishments from time to time.It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Beira and you can see the improvements made like the wifi network.Kind Regards,Jorge Miguel Teixeira
User:netllama
Trip type: Solo travel
a hidden gem
04 Jul 2022
I spent 2 nights here. Overall, it was a good experience. Clean, quiet & comfortable. Wifi worked well. The front desk were amazing. Very helpful no matter what I needed. The breakfast buffet was fine. I would definitely return again, if I was passing through.
Jorge Miguel Teixeira, General Manager at Hotel Tivoli Beira, responded to this review
Dear Guest,Thank you for taking the time to write such an wonderful review after your stay with us.We are one of the historic hotels that still operates at Beira city - Sofala Province. We realy do our best to provide an excelent guest service with all amenities that you can expect from a 3 star.It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Beira.Kind Regards,Jorge Miguel Teixeira
User:Londontraveller7484
Trip type: Business
Great few nights at this hotel
07 Dec 2019
This was a lovely hotel to stay in for my two nights in Beira. The rooms were clean, the staff friendly and the restaurant good quality. It's centrally located in the town which makes it easy to get around and at night it was pretty quiet. Would recommend!
GM_TBE, General Manager at Hotel Tivoli Beira, responded to this review
Dear Guest,Thank you for your review and for choosing our hotel in Beira.We´re very happy to read your appreciation and experience at Hotel Tivoli Beira.We are looking forward to having you again with us.Season Greetings,Kind Regards,Jorge Miguel Teixeira
Beira, Beira
About Tivoli Beira
User Rating & Reviews
15 Sept 2025
04 Oct 2024
04 Jul 2022
07 Dec 2019
0204 505 9777