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Anantara Grand Hotel Krasnapolsky Amsterdam

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Anantara Grand Hotel Krasnapolsky Amsterdam

locationAmsterdam, Amsterdam and vicinity

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About Anantara Grand Hotel Krasnapolsky AmsterdamAbout Anantara Grand Hotel Krasnapolsky Amsterdam

Location

This modern first-class hotel lies at the heart of Amsterdam, directly on Dam Square and opposite the royal palace. Scores of shopping and entertainment venues are located in the vicinity and it is just a few minutes walk to the historic old town that offers various museums and theatres.

Facility

The complex was built in 1865. 6 junior suites, suites, 35 apartments, 28 single rooms and 398 double rooms are located on 6 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service (for a fee). A business centre with fax machine and projector is available.

Rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The complex has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The complex's location is particularly ideal for skiers. Sport and leisure facilities at the complex include a gym and callisthenics. There is a wellness area with a spa and a steam bath and, for an additional fee, a sauna and massage treatments. An entertainment programme and a casino round out the entertainment options.

Meals

Dining facilities include a restaurant with air conditioning, a café, a bar and a pub. Bed and breakfast can be booked. At breakfast and dinner, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Anantara Grand Hotel Krasnapolsky Amsterdam Amenities at Anantara Grand Hotel Krasnapolsky Amsterdam

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Pub(s)

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

    • -

      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

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      à la carte Lunch

    • -

      Breakfast Buffet

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      Evening Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

Around this property:

Restaurants

50 m

Shopping opportunities

50 m

Public Transport

100 m

Train Station

700 m

Underground/Over ground Station

700 m

Bus Station

700 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3339

Very Good

957

Average

406

Poor

168

Terrible

160

Recent Reviews: 5030

  • User:Ghita B

    Trip type: Couples

    Expérience magnifique

    rating14 Jun 2026

    Thank you for this wonderful stay; the staff were very welcoming. Thank you to Donna, Aicha, and Risanna, who greeted us every morning at breakfast, for their kindness and professionalism. I wish you all the best

  • User:Collette S

    Trip type: Family

    Lovely hotel

    rating13 Jun 2026

    Lovely hotel and staff. Everything you would expect from a 5* hotel. Very central to everything. My only negative was the noise. We upgraded our room, which was lovely a spacious. However the room was next to a busy road and unfortunately there wasn’t any sound proofing in the windows so people party at the bars could be heard into the early hours which kept waking me up. If booking I would be selective of room location Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky, responded to this review Dear Mrs. Collette S,Thank you for sharing your feedback and for your kind words about our team, central location, and the comfort of your upgraded room. We are delighted to know these aspects contributed positively to your stay.We are sorry to learn that external noise affected your rest. Our hotel sits in a vibrant part of the city that can be lively into the evening, and we understand how this may impact comfort.We will make a note of your preference for a quieter room location so that we can better align your accommodation with your needs on a future visit. Your comments are greatly appreciated and help us uphold the experience our guests expect.We look forward to welcoming you again.Kind regards, Arne Heuwekemeijer – Hotel Director

  • User:213LAX

    Trip type: Family

    Terrible service

    rating13 Jun 2026

    Horrible service and start to the stay. No help with bringing in our luggage from the car service through the hotel. Told it would take 20 minutes for our room, so we waited 30 minutes, and they called housekeeping to expedite the inspection. One hour later still no room. No baggage storage. Horrible start to our vacation. Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky, responded to this review Dear 213LAX,Thank you for taking the time to share your feedback following your recent arrival. Please accept our sincere apologies for the delay at check-in and the inconvenience you experienced.I was pleased to speak with you in person about this, and we are very grateful for your comments. We are strongly committed to improving your experience and ensuring better service moving forward.We remain in contact with you and appreciate the opportunity to address this.Kind regards,Hugo TydenAssistant Front Office Manager

  • User:CarlosM575

    Trip type:

    Top notch experience

    rating10 Jun 2026

    We rate this hotel exceptional. From the perfect central location to the professional, welcoming, helpful staff, to the high-quality bath products, and the handling of a lost item, the hotel experience was truly phenomenal. Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky, responded to this review Dear CarlosM575,Thank you for sharing such generous feedback about your recent stay. We are delighted that our central location, attentive team, and amenities contributed to an exceptional experience.It is especially rewarding to hear that the assistance with your lost item met your expectations and that you enjoyed the quality of our bath products. Your recognition encourages our team to continue delivering thoughtful, elevated service.We appreciate your kind words and look forward to welcoming you back for another phenomenal stay.Best regards, Arne Heuwekemeijer - Hotel Director Anantara Grand Hotel Krasnapolsky

  • User:Maria L

    Trip type: Couples

    Pure Magic at the Winter Garden

    rating03 Jun 2026

    A Birthday I Will Never Forget – Pure Magic at the Winter GardenI worked with KLM for many years in Montreal, and this hotel was one of our regular stays during training visits to Amsterdam. Ever since then, I had always dreamed of having breakfast in the beautiful Winter Garden.This year, on my birthday, I finally had the chance—and it exceeded all expectations. It was truly one of the most wonderful experiences of my life.From the moment we arrived, we were warmly welcomed by Ramzy—what an absolute gentleman. His kindness and attentiveness made us feel instantly at home. During check-in, I mentioned that I was celebrating a very special day—my birthday—and that I was so happy to finally be there.As we enjoyed the incredible breakfast (the selection was simply amazing!), something magical happened. Ramzy and his team surprised me by singing “Happy Birthday” in multiple languages—so thoughtful and touching! He even presented me with a beautiful plate of chocolates with “Happy Birthday” written on it. I was truly moved—it made me feel so special.We were also wonderfully taken care of by Aida, who was attentive and kind, and we had a lovely conversation with Anthony, the busboy, who is studying medical research—such an inspiring young man.At the end of our visit, Ramzy personally walked us to the front door. There, we met Robert, who greeted us warmly and wished me a happy birthday as well. As we stepped outside, he actually came running after me to give me a small souvenir from the hotel. I was overwhelmed—at that moment, I have never felt so appreciated and cared for.I cannot express enough gratitude to Ramzy and his entire team. Your kindness, attention to detail, and genuine warmth made my birthday unforgettable. You turned a simple breakfast into a lifelong memory.Thank you, Ramzy—you have an incredible team. Thank you to everyone involved, including Robert—please continue spreading such beautiful kindness. You truly made my day.Until we meet again… 💖 Arne Heuwekemeijer, General Manager at Anantara Grand Hotel Krasnapolsky, responded to this review Dear Maria,Thank you for sharing such a heartwarming account of your birthday visit. We are truly honored that you chose to celebrate this special occasion with us and delighted to know that breakfast in the Winter Garden lived up to your long-held hopes.It is wonderful to hear that our colleagues made you feel welcome and appreciated from arrival to farewell. Your kind words about the warm service, thoughtful touches, and celebratory moments mean a great deal to our team.We are thrilled that the breakfast selection impressed you and that the experience created lasting memories. Providing genuine hospitality and attentive care is at the core of our service philosophy, and your feedback is a cherished affirmation of that commitment.Thank you again for your generous compliments. We look forward to the pleasure of welcoming you back for many more memorable moments.Best regards,Arne Heuwekemeijer – Hotel DirectorAnantara Grand Hotel Krasnapolsky

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