Courtyard Amsterdam Arena Atlas

Recent Reviews: 594

• User:Michaela M

  Trip type: Friends getaway

  So comfortable

  10 Apr 2026

  We really liked this hotel; everything is clean and tidied up perfectly every day, the staff are very friendly, and the location is perfect because the hotel is right next to both the train station and the subway station Courtyard Amsterdam Arena Atlas, General Manager at Courtyard by Marriott Amsterdam, responded to this review Hi Michaela M,Thank you very much for your kind review.We are very happy to see that you enjoyed your stay with us.JordyGeneral Manager Courtyard by Marriott Amsterdam

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• User:Peter M

  Trip type: Business

  5 star hotel at a good price

  06 Apr 2026

  Choosing a hotel in Amsterdam can be difficult. A hotel in the city-center is very expensive, choosing this hotel 10 minutes outside of the city center cost the same, BUT in the city center you get a hostel with shared shower in the corridor, while this hotel is a 5 star hotel. The metro is literally a 2 minutes walk from the hotel and the train leaves every 5-9 minutes and goes directly to the centralstation (smack bang in the center) in less that 10 minutes around the clock every day. So this hotel is a perfect example of how to get the best for less money. The hotel itself is a true Marriot style hotel. Extremely clean in every aspect. Really great rooms with everything you need. A updated and top notch bathroom. A big TV in the room with all the channels you could ask for. I measured the Wi-Fi speed to about 25 mbit/s - a completely OK speed. A totally outstanding bed, probably the best bed I have ever slept in in a hotel. Really nice furniture. A very-very good breakfast with really nice staff. The breakfast had everything I could ask for. Amazing frontdesk staff. There is not one single thing that is bad at this hotel. While it isn,t a true 5-star hotel (luxury-hotels have more amenities) , it,s easy to give this a 5 star rating anyway. This is probably the best hotel you can choose if you want value for money, and cheap luxury and don,t mind the short trip to the citycenter. Top 5 star hotel ! Courtyard Amsterdam Arena Atlas, General Manager at Courtyard by Marriott Amsterdam, responded to this review Hi Swedish !Thank you very much for your kind review.We are very happy to see that the experience at our hotel was as expected.JordyGeneral Manager Courtyard by Marriott Amsterdam

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• User:saintjimmy118

  Trip type: Friends getaway

  Brilliant Hotel, excellent transport links and the best breakfast pancakes in the world!!

  23 Mar 2026

  This hotel is one I've stayed at multiple times. Location is perfect for getting to Amsterdam or the Airport, nearest bus/train station literally less than a 5 minute walk.. in fact you can see it if you're on the correct side of the hotel. Staff are absolutely lovely. Very helpful and allowed us to check in to our rooms early (I did call 2 weeks prior to my visit to ask if this was possible!) The rooms are very spacious and very quiet.. only time I heard any traffic noise was when I had the window open! I had an excellent sleep on a VERY comfy bed! The bathroom was large and well equipped, then room smelled very fresh and clean upon entry. The restaurant is very nice, if a little on the expensive side. We had a light dinner but it was fantastic! Staff, once again very attentive and very polite and welcoming. The breakfast is a star addition for me personally. I have never had such well made, warm, fresh pancakes before! They're worth staying at this hotel all on their own! Would I stay here again? Absolutely! I'm already planning a trip back just to be a tourist in the Autumn so I'll be looking at this hotel again, for sure! Courtyard Amsterdam Arena Atlas, General Manager at Courtyard by Marriott Amsterdam, responded to this review Hi Saintjimmy118,Thank you very much for your amazing review.It looks like Courtyard Amsterdam was your place to stay at.Thanks ! JordyGeneral Manager Courtyard Amsterdam

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• User:68ninar

  Trip type: Business

  Comfortable and close to station.

  15 Jan 2026

  Great comfortable stay - near station and easy access to city centre.Hotel is clean, breakfast is good and staff are very friendly especially Lorenzo at the reception was - he was very helpful. Courtyard Amsterdam Arena Atlas, General Manager at Courtyard by Marriott Amsterdam, responded to this review Hi 68ninar!Thank you very much for your kind feedback.We are happy to see that you enjoyed our hotel and especially the service from Lorenzo ! JordyGeneral Manager Courtyard by Marriott Amsterdam Arena Atlas

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• User:Historia P

  Trip type: Business

  Great Room and Dinner Team, but Shockingly Poor Management & Service Standards

  13 Jan 2026

  the location is convenient, the rooms are clean and quiet, and the breakfast food quality is great. I also want to commend the dinner shift team, who were consistently professional and welcoming.However, the service standards during the night shift and breakfast were severely lacking for a Marriott property. I experienced two specific incidents where staff treated guests as an annoyance rather than customers:1. "Do It Yourself" Housekeeping (Night of Jan 10th): The room was quite cold, so I requested an extra duvet. The receptionist brought one up but handed me the duvet in one bag and a wrinkled cover in a separate bag, expecting me to put the duvet cover on myself. Her demeanor was dismissive, as if fulfilling a basic guest request was a burden.2. Unprofessional Atmosphere at Breakfast (Jan 12): The breakfast service was the complete opposite of dinner. The manager, Alice, sat at a guest table with her laptop the entire time, looking bothered when guests approached. When I asked for sunny-side-up eggs (a standard request), she simply pointed to the open kitchen and told me to walk over and ask the cooks myself, rather than signaling them or taking the order.The atmosphere felt less like a restaurant and more like a staff hangout. A server was standing next to Alice's table having a long personal conversation in Italian and was physically "cozy" with her at one point even petting her head. While it’s nice that colleagues get along, this level of physical familiarity is completely unprofessional on the dining floor. While I appreciate a multilingual staff, using a foreign language to hold a private, intimate conversation right next to a dining guest is exclusionary. It created a barrier where I felt I couldn't ask for help without interrupting their social hour.I enjoyed the hotel itself, but the contrast between the professional evening team and the overly casual, dismissive morning team is huge. Management needs to remind the breakfast staff that the dining room is for guests, not for personal socializing. Courtyard Amsterdam Arena Atlas, General Manager at Courtyard by Marriott Amsterdam, responded to this review Dear historiap2026,Thank you for taking the time to share your detailed feedback. We are pleased to hear you enjoyed our location, room comfort, breakfast quality, and the professionalism of our dinner team.That said, we are sincerely disappointed to learn about your experiences during the night shift and breakfast service. The situations you described do not reflect Marriott’s service standards or the level of hospitality we strive to deliver. Asking a guest to assemble bedding themselves, as well as the unprofessional atmosphere and lack of attentiveness during breakfast, are matters we take very seriously.Your comments have been shared with our management team for immediate review and corrective training, particularly regarding guest engagement, professionalism, and proper service etiquette during morning operations.We appreciate you bringing these concerns to our attention, as they allow us to improve. We hope to have the opportunity to welcome you back and provide the consistent, high-quality experience you rightly expect.JordyGeneral Manager Courtyard by Marriott Amsterdam Arena Atlas

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