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Holiday Inn Amsterdam - Arena Towers

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Holiday Inn Amsterdam - Arena Towers

locationAmsterdam, Amsterdam and vicinity

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About Holiday Inn Amsterdam - Arena TowersAbout Holiday Inn Amsterdam - Arena Towers

Location

This hotel is located in Amsterdam.

Facility

The hotel has 4 lifts and features 120 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Holiday Inn Amsterdam - Arena Towers Amenities at Holiday Inn Amsterdam - Arena Towers

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

566

Very Good

628

Average

220

Poor

52

Terrible

64

Recent Reviews: 1530

  • User:avidtraveler3243

    Trip type: Friends getaway

    Dirty but location location location

    rating05 Jun 2026

    Stayed at this hotel simply for the location as we were in Amsterdam for a concert. We stayed here for a week and boy are we dissatisfied. Check in was smooth and the agent was very kind. Once we entered our room we should have just went back and asked for a refund. The room was dirty. Stains on the carpet, chair, glass. Hair in the bedsheets as well as dirt. We thought maybe it would get better the next day and to be honest housekeeping was downhill from there. One day they had taken all of our tables and didn’t leave fresh ones so we had to go get some from the front desk. Most days our coffee station was never filled. One day we wanted to sleep in until noon so we put the do not disturb sign out. Once we woke up we put the “please clean room” sign out as the cart was right outside our door. We left for the day and when we got back expecting our room to be cleaned it was not! The next day we got a note from our housekeeper saying the won’t come when the do not disturb sign is up?? Another terrible thing is that the air conditioner is out of order more than it’s working. Upon talking to many other guests it was also them. Some nights it was soo hot in the rooms. Wifi went down often as well and the script from the front desk was it will be back in 1-12 hours. They have ice available on the reception floor but they don’t provide anything to put the ice in. No cups no nothing. The breakfast is severally lacking. Mostly just deli meats and scrambled eggs. All in all we feel like we’ve been robbed from this hotel for €220 a night. Next time I’m in Amsterdam I will be staying at the Marriott across the road.

  • User:touristy28

    Trip type: Family

    Overall a decent stay

    rating25 May 2026

    The enterance to the hotel from the closest bus stop is confusing.We were attended to by a novice at check.in who sent us to the restaurant with drink.coupon saying check.in was complete and she would come and call us when the room was ready which she didnt.We waited and went back to the reception to be told.our check in formalities were not complete.This was really not a good experience.We got an odd shaped room on 15 th floor well lit and with a  great view.Toilet's  flush placement was inconvenient.Roll away bed was creaky. Overall we had a good stay Breakfast timing slots are  given. Despite that lot of crowd,plates and glasses were smelling on one day ,food was not being replinshed quickly enough.To add to this people were taking food items  from the breakfast buffet  out of the dining hall which I am not sure is accepted  behaviour.4 lifts were there of which one was out of order for four days in a row. During peak breakfast time and also at a time when check outs are high, with only three lifts that were also being used by housekeeping staff huge trolleys at that same time  it did  cause some  inconvenience.Internet speed was slowTrain, bus and metro station all in one complex which is  10-15 mins walk from hotel.This also has a big  Albert Heijn supermarket there too.The hotel shares a common enterance area with Holiday Inn hotel which has an ATM on site.

  • User:Marcin G

    Trip type: Couples

    Meryem

    rating24 Apr 2026

    Very nice staff. Didn’t like the elevator.

  • User:Jenelyn A

    Trip type: Family

    Unforgettable memories

    rating11 Apr 2026

    We had an incredible 4-day getaway at this hotel. Everything was flawless, and the highlight of our stay was Mia’s outstanding service. She was attentive, friendly, and always ready to help with a smile. Thanks to her, our trip became even more special. We will definitely be coming back!

  • User:Genaro P

    Trip type: Family

    My personal experience

    rating07 Apr 2026

    It was my first time in Amsterdam and also my first time staying at this property. The hotel is very elegant and everything was fantastic! From the moment we arrived, the staff were kind in welcoming us. They are all very professional, friendly, and always smiling. I felt at home.The only suggestion I would make is to pay a bit more attention to dust on top of the furniture (such as lamps and the upper parts of the bed). However, this does not affect my overall impression: my rating remains the highest.

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