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Homenetherlands

Hotel Joy

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Hotel Joy

locationAmsterdam, Amsterdam and vicinity, Netherlands

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About Hotel JoyAbout Hotel Joy

location

This hotel is located in Amsterdam.

facility

English-speaking staff at the reception desk in the lobby are happy to answer any questions. The hotel provides a baggage storage service, a safe, an alarm call service, a conference room, a banquet hall, a smoke alarm and a smoking area. Amenities include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase.

rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym.

meals

There is a bar on the premises. A continental breakfast buffet guarantees a great start to the day.

Amenities at Hotel Joy Amenities at Hotel Joy

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

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      Garage

    • -

      Hotel Safe

    • -

      Lifts

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

40

Very Good

73

Average

33

Poor

11

Terrible

22

Recent Reviews: 179

  • User:Yade G

    Trip type: Family

    Super Hotel for a Good Price

    rating26 May 2026

    The service was courteous and friendly.The rooms were cleaned every day.Everything was very clean, satisfactory, and modern.It was also quite close to the city and easily accessible by public transportation.

  • User:Supamej

    Trip type: Family

    Amazing!

    rating30 Mar 2026

    Wonderful hotel and service!

  • User:Pammi K

    Trip type: Family

    Don't stay at the Joyless Hotel.

    rating20 Nov 2025

    Terrible place, with unhelpful staff. Surely the fundamental idea with hospitality jobs is to ensure your guests feel happy? No concessions here, and staff attitudes are very grudging and mean-spirited. Our air con was not working, also the shower leaked and the bedroom light was flickering. We asked politely to be moved to a better room. No, they said. Or alternatively yes, we will move you, but there's an extra charge.The breakfast room lady guards the door unsmilingly. Breakfast served until 10am. So we arrived at 9.45am. All the food was still out. They didn't want us there. We asked if we could just dish up our breakfast and sit quietly while they cleared up. No. I've stayed in many hotels, and I've never felt so unwelcome. Do better, Joyless Hotel.

  • User:Agnes B

    Trip type: Friends getaway

    They have the worst customer service

    rating23 Oct 2025

    I am writing to express my deep disappointment and frustration regarding your hotel’s refusal to cancel my reservation scheduled for 25 October.Shortly before my intended check-in date, I experienced a sudden medical emergency—which required immediate medical attention and made it impossible for me to travel. I contacted your hotel directly as soon as I received this devastating diagnosis, explaining the situation and requesting a cancellation or at least a compassionate resolution.Despite the circumstances, I received no understanding or flexibility from your team. This response is deeply upsetting, especially considering that my situation involved a life-threatening medical emergency beyond my control.I find it unacceptable that a hospitality establishment, which should prioritize compassion and customer care, could not make an exception for such an urgent medical issue. Refusing to process a cancellation or refund under these circumstances reflects poorly on your customer service and ethical standards.

  • User:ShazzyDee63

    Trip type: Friends getaway

    At risk and not comfortable

    rating26 Aug 2025

    Upon arriving the lifts were not working and I have a disability so could barely manage up the steps. The water was not going down on the shower so the bathroom was flooded . I told the receptionist the day that se checking in around 10 pm and he did not arrange to have it cleaned up . This left 3 of us at risk of falling as the floor was wet, The room was freezing cold and we had to get him to come and adjust the heating and bring extra bedding. The pillows were not fit for purpose. The mattress was about 4 inches thick and very uncomfortable, The electric side lamps did not work . I reported to the same receptionist and he did not arrange to fix, The floor in the bathroom was do dirty . I will not recommend this hotel to anyone .The staff are very rude as well , not helpful.

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