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Sheraton Amsterdam Airport Hotel And Conference Center

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Sheraton Amsterdam Airport Hotel And Conference Center

locationAmsterdam Airport, Amsterdam and vicinity

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About Sheraton Amsterdam Airport Hotel And Conference CenterAbout Sheraton Amsterdam Airport Hotel And Conference Center

Location

As a conference venue, the hotel is of international importance. The centre of Amsterdam can be reached by train in about 20 minutes. The airport offers extensive shopping facilities for those wishing to have a quick shop or browse. This luxury airport hotel is located at the centre of Amsterdam's Schiphol Airport and offers direct access to the arrival and departure halls, unique for a hotel of its superior rating.

Facility

406 rooms, including 24 suites and 130 double rooms, are located on 11 storeys and can be reached by 4 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, satellite television, a radio and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Sheraton Amsterdam Airport Hotel And Conference Center Amenities at Sheraton Amsterdam Airport Hotel And Conference Center

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Banana Boat

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1335

Very Good

1110

Average

336

Poor

112

Terrible

93

Recent Reviews: 2986

  • User:Marcos R

    Trip type: Business

    Good for a 7am flight the next day

    rating09 Jun 2026

    It's the best hotel at the airport because you don't have to wait for the shuttle; it's just a short walk. The rooms are spacious, clean, and tastefully decorated. The daily rate is quite high, but it's worth it for the convenience.

  • User:Sarah-Kate E

    Trip type: Solo travel

    What you expect from a Sheraton

    rating24 May 2026

    Stayed 2 nights after my house was packed up to move. Super convenient, good room service, rooms spacious & clean with great beds. Excellent noise cancellation windows.

  • User:Ismael M

    Trip type: Business

    Arrogant staff and manager

    rating22 May 2026

    Extremly bad service and very arrogant staff all of Them from the reception to the managerI feel more it was racism Ovidiu Gilca, Other at Sheraton Amsterdam Airport Hotel And Conference Center, responded to this review Dear E9020YNismaelm,Thank you for sharing your feedback with us. We are very sorry to read about your experience and that you felt the service from our reception and management team was arrogant. The impression you describe is far from the hospitality and standards we aim to deliver to our guests. We take any concern related to behaviour, and especially any perception of racism, extremely seriously. We will further investigate exactly what happened during your stay and will send you a more thorough reply by email.Kind regards,Duty Manager

  • User:NWandSS

    Trip type: Couples

    Average hotel.

    rating13 May 2026

    Clean and comfy room. We stayed here on our way to Split and again returning from Croatia.Food available in both restaurants were mediocre and the menu was limited. ( We are going to the Hilton tonight for a meal!)The breakfast last stay was underwhelming and for the price, disappointing. If I can blag a nice cup of tea we may well wait until the KLM lounge for complimentary food, can't be any worse, and cheaper. Ovidiu Gilca, Other at Sheraton Amsterdam Airport Hotel And Conference Center, responded to this review Dear NWardSS,Thank you very much for taking the time to share your recent experience with us. We truly appreciate you choosing to stay at Sheraton Amsterdam Airport, and we value all guest feedback as it helps us understand where we are meeting expectations and, just as importantly, where we are not. I am sorry to read that the food offerings and breakfast did not meet your expectations during your stays. This is certainly not the experience we aim to deliver, and your comments are taken seriously by our team.If you would be willing, I would greatly appreciate more detail about your dining experience. Any specific dishes, aspects of the menu, service elements, or breakfast items that you felt were underwhelming. Understanding this in more depth would help us review our offering more effectively and focus our efforts where they matter most to our guests. Please rest assured that your feedback is shared with the relevant teams and plays an important role in our ongoing evaluation and improvement of our food and beverage experience.Thank you again for your honesty and for bringing this to our attention. Should you wish to share further details, I would be very happy to hear from you, please send an email to the hotel's email address We hope to have the opportunity to welcome you back and offer you a different experience.Kind Regards,Food & Beverage Manager

  • User:Jeremiah T

    Trip type: Friends getaway

    Almost perfect

    rating11 May 2026

    Everything was almost perfect, except the experience I had when checking-in with Merel. We had booked the Deluxe room with twin beds. I politely requested for a deluxe room with a single big bed, if available, since our baby sleeps with us. If there weren’t any available, it wasn’t a big deal. But how she relays information to me, it seems like she lies a lot, or sounds very sure despite not knowing the facts. 1. She implies that my booking class for the deluxe twin bed is lower than a deluxe room with one big bed. This irked me because I know the price for both rooms is the same, and they are both deluxe rooms. She goes on to explain to me what twin bed means. I expressed disagreement, she went to the back room, seemingly to confirm.2. She came back, didn’t admit to anything, and proceeds to tell me that unfortunately, there wasn’t any single beds available. She went to the back room again.3. Then she told me that she had “upgraded” me to a room with a single bed. I was tired and wasn’t in the mood for any BS. If she had told me she didn’t want to help me, it would’ve been better than to go about this whole spiel of how the room I booked is the lowest of the lows, and how she had to UPGRADE me to the room I politely requested for. (despite being exactly the same room type). I totally wouldn’t mind if she told me she wasn’t sure, or she had to check, but the fact that she constantly makes things up as she goes, and rolls with it, and doesn’t admit to anything, gets to me. That aside, the hotel was modern, clean and spacious. The staff (almost all) were great, shout out to Baassam and Abigail for taking care of us during breakfast, and also the staff at the bar when we dined it the night before. Food was really good. Ovidiu Gilca, Other at Sheraton Amsterdam Airport Hotel And Conference Center, responded to this review Dear 767Jeremiaht, Thank you for sharing your feedback about your recent stay. We are pleased to hear that you were satisfied with the overall experience, including the quality of the room, cleanliness, and the food and service provided by our team. Feedback like yours is very valuable to us. At the same time, we are sorry to learn that the check-in experience did not meet your expectations. Clear, honest and respectful communication is very important to us, and we regret any confusion or frustration caused during the discussion about the room and bed type. Your comments will be shared with our front office management team so we can learn from this and improve the way we assist and inform our guests in the future. At this moment, we are unable to locate your reservation details, as your name is not visible to us on this platform. If you would like to discuss your stay in more detail, we kindly invite you to contact us directly by email so that we can review your reservation and follow up specifically on your comments. Thank you again for taking the time to let us know about your stay. We hope to have the opportunity to welcome you again. Kind regards,Duty Manager

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