XO Hotels Blue Tower

Recent Reviews: 2324

• User:flapjack21

  Trip type: Couples

  Nice hotel at a decent price

  21 May 2026

  A bit out from the city, but very close to public transport so doesn't really matter. Reception was helpful, telling us about the city and letting us leave our luggage in the lobby. The hotel is also a decent price for peak season Amsterdam. The rooms are very small but nice and modern. They could however do with a dusting, particularly the bedside tables.

• User:lily m

  Trip type: Friends getaway

  cleanliness needs work

  06 Apr 2026

  The reception area was nice, and check-in was very easy thanks to the self-service machines.Unfortunately, the rooms were extremely hot, and the air conditioning didn’t seem to work. Our room was on the second floor, and the windows didn’t open, so the heat built up quickly. We were waking up multiple times each night feeling uncomfortably hot.The bathrooms were lovely and appeared to be freshly renovated—no complaints at all about their cleanliness. However, the main room itself was not as clean. There was visible dirt on the carpets and furniture, and I even found dried blood on both the duvet cover and the duvet. I reported this to reception and was given a new cover, but I chose to sleep without the duvet anyway due to the heat.The room also had a large, unusual pillar in the middle, which wasn’t a problem but did feel a bit odd. On the plus side, there was a coffee machine and a TV provided.Overall, the hotel was okay, and the location is very convenient—right next to a tram stop, a supermarket, KFC, FEBO, and plenty of other food options. However, the cleanliness really needs improvement. Finding dried blood in the bed is not something I would expect from a four-star hotel.

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• User:Compass00906348179

  Trip type: Couples

  No no and no

  12 Feb 2026

  In my opinion, this hotel is definitely not a 4-star hotel – at best it is a 3-star standard.The rooms are extremely small. In our room there were huge pillars taking up a big part of the space – you couldn’t even properly open a suitcase. The carpet smelled unpleasant and didn’t seem clean. Positive point: the bathroom was clean. However, the toiletries (soap, shampoo) were very mediocre – okay for the body, but not really suitable for washing hair.The location is okay: about 20 minutes to the city by bus. There is a supermarket and a gym right next door. However, the area directly outside the hotel is quite dirty, and in the evenings there are often people standing in front of the entrance drinking and hanging around – not very welcoming.When we asked for an upgrade to a bigger room, they offered it only for an unreasonably high extra charge, even though the pillar in the room made the space extremely limited.Checkout was at 11:00 am, and exactly at 11:00 someone knocked on the door already wanting to clean the room. Very punctual for that – but not when it came to other service matters.At breakfast, there were dirty plates and dirty spoons. Cleanliness was clearly not a priority. The selection was okay, but there was only pork. There were no meat options for Muslim guests who don’t eat pork, and vegetarian options were also very limited.What was especially disappointing: breakfast was served until 10:30 am, but around 10:15 a large part of the cleaning staff came and had breakfast there as well. They were very loud, and it completely destroyed any hotel atmosphere. It felt more like eating together with staff in a canteen, which is not what you expect in a 4-star hotel. Also, they were mostly speaking in a foreign language, which made it feel uncomfortable, like you were part of the conversation.The fridge in the room didn’t work, which was very frustrating. Whenever we raised concerns, the reaction was mediocre at best – no real apologies, more like “that’s just how it is.”Overall, I would not recommend this hotel at all. The photos online look very different from reality. It was not as described, and for the price, it is absolutely not worth it.

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• User:Alison L

  Trip type: Family

  Poor standard of cleanliness

  31 Dec 2025

  Staff on the desk were helpful and on first glance everything looks clean and decent. A couple of days in and we notice dust on the table lamps and sides not cleaned, but beds made. Then on check out we searched the room for any loose items like we always do. There was rubbish under the beds and down the back of bedside table that didn’t belong to us. Gross! They really need to up the cleaning standards. Otherwise not a bad hotel. Bit far out but just a 20min bus ride to central.

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• User:Jack H

  Trip type: Couples

  Worst Hotel I've Ever Stayed in.

  09 Dec 2025

  Worst hotel I've ever stayed in. Staff threatened and verbally abused me for smoking OUTSIDE the building. When I made a complaint, the person in charge of complaints Angela Motzo lied through her teeth. Claiming I verbally abused the staff and threatened them. I suffer from autism and anxiety, neither of these are things I've ever done. I asked them to check the cctv image to prove my innocence and find the staff member who threatened me, butr Angela refused. Room was filthy and falling apart, with the smoke alarm hanging from the ceiling. Avoid like the plague.

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