Di Ann City Centre Hotel

Recent Reviews: 910

• User: DaoP21

  Trip type: Friends getaway

  The most terrible hotel I've been stayed

  This is the most terrible hotel I've experienced. We booked the room with twins beds in February 2026 then ended up receiving single bed (1m4) room with the price in February is over 650usd, no breakfast with no kettle. The stairs is about 40 degrees no elevator and no help from the receptionist. We had to bring our suitcases, the biggest one is 20kg to the roomI will never come again for sure.This is the most terrible hotel I've experienced. We booked the room with twins beds in February 2026 then ended up receiving single bed (1m4) room with the price in February is over 650usd, no breakfast with no kettle. The stairs is about 40 degrees no elevat… Read more

• User: Caroline T

  Trip type: Family

  Nasty

  Nightmare😂 The pictures are misleading. It’s extremely dirty. There was human hair in my bed. It actually looked like pubic hair, but I hope it was just leg hair… although that’s almost the same 😭If you can’t handle long staircases, don’t book this hotel. There’s no elevator. Extremely long, dangerous stairs. They smoke hash on the balcony below us, and the smell is constant in the room. The fri… Read moreNightmare😂 The pictures are misleading. It’s extremely dirty. There was human hair in my bed. It actually looked like pubic hair, but I hope it was just leg hair… although that’s almost the same 😭If you can’t handle long staircases, don’t book this hotel. Th… Read more

• User: Vicky M

  Trip type: Couples

  Stay away from this hotel

  My room was not on the photos on the website , the room was dirty, rips in curtains, paint was chipped everywhere, stayed for 2 nights and had to ask for clean towels, somebody else’s hair all over the room, bathroom was disgusting, shower barely worked, looked like it hadn’t been cleaned in forever, receptionist all told us different things, really terrible stay and very much forced advertising a… Read moreMy room was not on the photos on the website , the room was dirty, rips in curtains, paint was chipped everywhere, stayed for 2 nights and had to ask for clean towels, somebody else’s hair all over the room, bathroom was disgusting, shower barely worked, looke… Read more

• User: Adrienne N

  Trip type: Solo travel

  The most disgusting hotel

  Where to start? Seeing just the filthy staircases gave me a bad feeling but staff was nice . When I was given the key , to my surprise the room wasnt even done. Even if it had been cleaned it wasnt suitable for a human being! Looked absolutely disgusting. Dirty walls , sticky window. And the amount they charge for it!! Shame on them! Lots of people are leaving early and as the hotel runs on no ref… Read moreWhere to start? Seeing just the filthy staircases gave me a bad feeling but staff was nice . When I was given the key , to my surprise the room wasnt even done. Even if it had been cleaned it wasnt suitable for a human being! Looked absolutely disgusting. Dirt… Read more

• User: F6803TDandreah

  Trip type: Friends getaway

  Awful place - stairs like a mountain and tiny worn rooms

  DO NOT STAY AT THIS HOTEL! Unless you are a very poor mountain goat. The stairs from the front door to reception are 2 steep flights which curve at the top. Then there are more stairs to the rooms which are also v steep with no lift. We were unable to stay the 3 nights we had booked because it was awful so chose to leave on the 2nd day with no chance of a refund as we booked through Opodo. We had… Read moreDO NOT STAY AT THIS HOTEL! Unless you are a very poor mountain goat. The stairs from the front door to reception are 2 steep flights which curve at the top. Then there are more stairs to the rooms which are also v steep with no lift. We were unable to stay the… Read more