Mercure Hotel Amsterdam West

49+ photos

Mercure Hotel Amsterdam West

Name: Mercure Hotel Amsterdam West
Address: Oude Haagseweg 20, Amsterdam, netherlands
Telephone: 0204 505 9777
Rating: 3.6

amsterdam, netherlands

About Mercure Hotel Amsterdam West

location

This luxury hotel lies approximately 5 km from Schiphol International Airport. Guests may make use of the free shuttle service that runs between the airport and the hotel. The town centre and other attractions are to be found within 8 km of the hotel. Links to the public transport network lie some 100 m away.

facility

151 rooms are located on 3 storeys and can be reached by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the park from a balcony or terrace. The rooms have a double bed and a sofa bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, windsurfing, canoeing, a gym and aerobics.

meals

Various dining options are available, including a non-smoking restaurant, a café, a bar and a pub. A continental breakfast buffet and lunch are served every day. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Mercure Hotel Amsterdam West

Facilities (17)

Air conditioningLobbyCurrency ExchangeConference RoomRoom ServiceLaundry ServiceBicycle HirePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (3)

Outdoor FurnitureReceptionSun Deck

General Services (5)

Doctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (6)

Contactless check-in/-outProtective equipment for employeesPackaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (10)

ShowerBathtubHairdryerMinibarFridgeTVClosetFireplaceRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (1)

Gym

Transfers (2)

Airport TransfersShuttle Service

Location

Amsterdam, Netherlands

Oude Haagseweg 20

Nearest beach24m

What's nearby

Nearest beach24m
Public Transport100m

Check-in from 2:00 PM · Check-out by 12:00 PM

Amsterdam, Netherlands

Oude Haagseweg 20

Nearest beach24m

What's nearby

Nearest beach24m
Public Transport100m

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.6

Good

1421 reviews

Value
Rooms
Cleanliness
Service

Excellent294
Very Good625
Average303
Poor107
Terrible92

Recent Reviews: 1421

User: Fanny M
Trip type: Couples
Good for one night, clean but now wouaw
Good for one stop before taking the plane as close to the airport.The hotel was clean, is ok but not to stay for some days… coffee was empty.,The Hotel Manager, Owner at Mercure Hotel Amsterdam West, responded to this review Dear Fanny,Thank you very much for your feedback.We are glad to know you found our hotel a convenient choice for your travels and that you appreciated our clean accommoda… Good for one stop before taking the plane as close to the airport.The hotel was clean, is ok but not to stay for some days… coffee was empty.,The Hotel Manager, Owner at Mercure Hotel Amsterdam West, responded to this review Dear Fanny,Thank you very much…
User: Andres C
Trip type: Family
Unfair Cancellation Experience
Horrible experience. Canceling a room through their service via Booking was extremely frustrating. I strongly do not recommend this company—they treated their client unfairly and offered no proper support. Hotel Manager, Owner at Mercure Hotel Amsterdam West, responded to this review Dear Andres,Thank you for sharing your experience.We are sorry to read that your experience with the cancellat… Horrible experience. Canceling a room through their service via Booking was extremely frustrating. I strongly do not recommend this company—they treated their client unfairly and offered no proper support. Hotel Manager, Owner at Mercure Hotel Amsterdam Wes…
User: ebI9720IQ
Trip type: Family
3/5
The location was convenient, about a 10-15 minute drive from the city center, but I had a few issues:1. The room was extremely cold. Even with the thermostat turned all the way up, it was quite uncomfortable. The receptionists kindly provided an extra duvet when I requested one, but it still remained quite chilly.2. The WiFi was terrible. It didn’t work on any of my devices, which was very inconve… The location was convenient, about a 10-15 minute drive from the city center, but I had a few issues:1. The room was extremely cold. Even with the thermostat turned all the way up, it was quite uncomfortable. The receptionists kindly provided an extra duvet wh…
User: Filip M
Trip type: Business
Can not recommend this one
My fully paid in advance room, booked for two days was handed over to other customer without any notice from staff.Can not recommend this one. Hotel Manager, Owner at Mercure Hotel Amsterdam West, responded to this review Dear Filip,Thank you for taking the time to share your experience.We’re sorry for the misunderstanding. The room was automatically released after no arrival on the first nig… My fully paid in advance room, booked for two days was handed over to other customer without any notice from staff.Can not recommend this one. Hotel Manager, Owner at Mercure Hotel Amsterdam West, responded to this review Dear Filip,Thank you for taking t…
User: marcosagois
Trip type: Business
Don't book this hotel. Terrible!
My experience at this hotel was disastrous. I chose the hotel because it's an Accor hotel and I bitterly regretted it.I initially made two reservations, one for myself and one for a friend. When my friend arrived, the receptionist (who was quite rude, by the way) informed him that there was no reservation under his name. He had to wait for 6 hours until I arrived. When I arrived, the receptionist… My experience at this hotel was disastrous. I chose the hotel because it's an Accor hotel and I bitterly regretted it.I initially made two reservations, one for myself and one for a friend. When my friend arrived, the receptionist (who was quite rude, by the w…

What our customers say

Trustpilot

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy