XO Hotels Blue Tower

Recent Reviews: 2324

• User: flapjack21

  Trip type: Couples

  Nice hotel at a decent price

  A bit out from the city, but very close to public transport so doesn't really matter. Reception was helpful, telling us about the city and letting us leave our luggage in the lobby. The hotel is also a decent price for peak season Amsterdam. The rooms are very small but nice and modern. They could however do with a dusting, particularly the bedside tables.A bit out from the city, but very close to public transport so doesn't really matter. Reception was helpful, telling us about the city and letting us leave our luggage in the lobby. The hotel is also a decent price for peak season Amsterdam. The rooms are very… Read more

• User: lily m

  Trip type: Friends getaway

  cleanliness needs work

  The reception area was nice, and check-in was very easy thanks to the self-service machines.Unfortunately, the rooms were extremely hot, and the air conditioning didn’t seem to work. Our room was on the second floor, and the windows didn’t open, so the heat built up quickly. We were waking up multiple times each night feeling uncomfortably hot.The bathrooms were lovely and appeared to be freshly r… Read moreThe reception area was nice, and check-in was very easy thanks to the self-service machines.Unfortunately, the rooms were extremely hot, and the air conditioning didn’t seem to work. Our room was on the second floor, and the windows didn’t open, so the heat bu… Read more

• User: Compass00906348179

  Trip type: Couples

  No no and no

  In my opinion, this hotel is definitely not a 4-star hotel – at best it is a 3-star standard.The rooms are extremely small. In our room there were huge pillars taking up a big part of the space – you couldn’t even properly open a suitcase. The carpet smelled unpleasant and didn’t seem clean. Positive point: the bathroom was clean. However, the toiletries (soap, shampoo) were very mediocre – okay f… Read moreIn my opinion, this hotel is definitely not a 4-star hotel – at best it is a 3-star standard.The rooms are extremely small. In our room there were huge pillars taking up a big part of the space – you couldn’t even properly open a suitcase. The carpet smelled u… Read more

• User: Alison L

  Trip type: Family

  Poor standard of cleanliness

  Staff on the desk were helpful and on first glance everything looks clean and decent. A couple of days in and we notice dust on the table lamps and sides not cleaned, but beds made. Then on check out we searched the room for any loose items like we always do. There was rubbish under the beds and down the back of bedside table that didn’t belong to us. Gross! They really need to up the cleaning sta… Read moreStaff on the desk were helpful and on first glance everything looks clean and decent. A couple of days in and we notice dust on the table lamps and sides not cleaned, but beds made. Then on check out we searched the room for any loose items like we always do.… Read more

• User: Jack H

  Trip type: Couples

  Worst Hotel I've Ever Stayed in.

  Worst hotel I've ever stayed in. Staff threatened and verbally abused me for smoking OUTSIDE the building. When I made a complaint, the person in charge of complaints Angela Motzo lied through her teeth. Claiming I verbally abused the staff and threatened them. I suffer from autism and anxiety, neither of these are things I've ever done. I asked them to check the cctv image to prove my innocence a… Read moreWorst hotel I've ever stayed in. Staff threatened and verbally abused me for smoking OUTSIDE the building. When I made a complaint, the person in charge of complaints Angela Motzo lied through her teeth. Claiming I verbally abused the staff and threatened them… Read more