ibis Tilburg

Recent Reviews: 139

• User:peter v

  Trip type: Business

  Typical Ibis hotel

  28 Oct 2025

  Typical Ibis, but clean. They are building next door, so that might be an issue for some people. Price however quite high, and especially the bar and restaurant are quite expensive. But room clean Hotel Manager, Owner at ibis Tilburg, responded to this review Dear Peter,Thank you for taking the time to share your feedback. We’re glad to hear that you found our rooms clean and appreciated the typical Ibis experience. Indeed, we are currently building a new hotel tower next to the existing one, which is expected to be completed by September 2026. We are doing our utmost to minimize any inconvenience for our guests during this period.Regarding your comment about the pricing, please know that we always strive to offer a fair balance between price and quality. We hope to have the pleasure of welcoming you again in the future, perhaps once our exciting new addition is completed!Kind regards,Ganna El Khatib, Customer Service

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• User:pgbDublin

  Trip type: Couples

  Good for a one-night stopover

  23 Sept 2025

  A friendly welcome from Anne. She had a note of my request for a quiet room, at the back and away from the lifts. This is exactly what we got. So many hotels ignore these requests.The room was small. Not a surprise as I have stayed in IBIS before. It was fine for our one-night stopover. It was clean as was the bathroom.Noise proofing isn’t great, but our neighbour eventually finished his phone calls. We both slept soundly. Hotel Manager, Owner at ibis Tilburg, responded to this review Dear,Thank you very much for sharing your experience. We are happy to read that Anne gave you a warm welcome and that we could accommodate your request for a quiet room. It’s great to hear you enjoyed a clean and comfortable stay for your stopover.We regret to hear that you experienced some noise from a neighbouring room. Should this happen again, please do not hesitate to contact our reception at any time — we are always happy to look for a solution together.We hope to welcome you back again soon.Kind regards,Ganna El Khatib, Customer Service

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• User:tar j

  Trip type: Couples

  NEVER book here again

  18 Jun 2025

  I had a very disappointing experience at this hotel. One of the staff members—a larger woman—was consistently loud in the hallways, speaking in a language I couldn’t understand and showing a clear attitude. When I tried to ask for help, she couldn’t even respond in English, which made things very frustrating.To make matters worse, the room was not clean. I found dust flakes under the bed, which clearly hadn’t been properly cleaned in a while. Overall, the lack of professionalism and poor cleanliness standards have ensured that I will not be returning to this hotel. Hotel Manager, Owner at ibis Tilburg, responded to this review Dear ,Thank you for sharing your experience with us. We are very sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the issues you encountered regarding cleanliness and service.We take your feedback very seriously, and we would like to investigate this matter further to ensure improvements are made. Could you please contact us directly at customerservice@mercure-tilburg.nl? We would appreciate the opportunity to discuss your concerns in more detail and try to make things right.Thank you for bringing this to our attention. We hope to hear from you soon.Kind regards,Ganna El Khatib, Customer Service

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• User:bryanmcmanus1976

  Trip type: Friends getaway

  Great base to stay

  16 Jun 2025

  We were attending a football tournament in Oisterwijk and this was our base for two nights. There were 15 adults and 15 kids, check in was really easy and quick and our rooms were comfy. The staff at the hotel were really friendly and made sure we were all looked after. The kids had a great time and felt very relaxed around the hotel. The adults were able to relax in the bar at night and staff were very attentive. Breakfast was great with lots of choice and a great waffle machine that the kids loved. There is a bus stop nearby which took us into town, is was approx 10 minute journey. We also walked to the Willem II stadium which is easy to find and about 15 minutes away. Hotel Manager, Owner at ibis Tilburg, responded to this review Dear,Thank you so much for your lovely and detailed review. It was a real pleasure to welcome your group during the football tournament weekend, and we’re so pleased to hear you had a great stay with us!We’re glad the check-in process went smoothly and that you found the rooms comfortable. Hosting such a large group can sometimes be a challenge, but it’s wonderful to know that both the kids and adults felt relaxed and well cared for throughout your time here.It’s especially nice to hear that the children enjoyed themselves around the hotel and, of course, the waffle machine at breakfast – always a favourite! We're also delighted that the adults had the chance to unwind at the bar in the evenings and that our staff could help make it an enjoyable experience for everyone.Thank you as well for mentioning the easy access to the city and the stadium – we’re lucky to have such a convenient location, and it's great that it worked so well for your plans.We truly hope to welcome you and your team back again next time you're in the area. Wishing you all the best in future tournaments!Kind regards,Ganna El Khatib, Customer Service

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• User:VRomeijn

  Trip type: Business

  Lives up to the expectations

  19 Nov 2023

  I stayed at this hotel for a total of 8 nights in August 2023, since I needed to be in Tilburg for work reasons. If you have previously stayed in an ibis hotel, the ibis Tilburg will likely be what you expect: decent, quite basic but comfortable. While ibis Tilburg is located on the outskirts of the city, the hotel is well connected to downtown Tilburg by public transport.For the last few nights of my stay, I stayed in a different room than the previous nights. Both rooms were comfortable and quite roomy, and both had a nice bed and a television with a wide range of channels. Since this is an ibis hotel, the rooms do not have a fridge, so that is something to take into account. Moreover, there is no safe in the room. The bathrooms are adequate, but on the small side, which means that showering almost always leads to a substantial part of the bathroom floor getting wet. As for the restaurant, the hotel offers a satisfactory breakfast. I only had dinner in the hotel restaurant once, and while the service was not particularly quick, I did enjoy the food. In conclusion, ibis Tilburg offers what everything you need for a comfortable stay. Keeping in mind that this is an ibis hotel, ibis Tilburg does what it needs to do very well. Hotel- cmanager, Owner at ibis Tilburg, responded to this review Dear Guest, Thank you for taking the time to share your review.We're delighted to hear that you found your stay to be comfortable and that the room amenities, including the quality of the bed, met your expectations. It's also pleasing to know that our breakfast offerings were satisfactory and that you enjoyed the meal you had in our restaurant. We appreciate your recognition of our efforts to provide a pleasant stay. Concerning the safe, we would like to clarify that we do provide safety deposit boxes for our guests' valuables. We regret to hear about your experience with the bathroom layout and the inconvenience it caused. We take note of your feedback as we continuously seek ways to improve our guest experience. Rest assured, we are committed to providing a comfortable and enjoyable stay for all our guests.We look forward to welcoming you back.Best regards,Kaoutar Happel, Customer Service

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