Best Western City Hotel Leiden

Name: Best Western City Hotel Leiden
Address: Lange Mare 43, Leiden, Leiden, netherlands
Telephone: +44-204-505-9777
Rating: 3.2

Leiden, Netherlands

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About Best Western City Hotel Leiden

location

This hotel is located in the centre of Leiden.

facility

The hotel has a lift and features 39 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available.

rooms

Air conditioning ensures that rooms maintain just the right temperature. Guests are sure to get a good night's sleep in the double bed. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a TV, a radio and WiFi. The bathrooms have a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. A wellness area with a spa is available at the hotel.

meals

Dining facilities include a restaurant, a dining room, a café and a bar. A generous breakfast buffet is prepared every morning.

Amenities at Best Western City Hotel Leiden

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Common Area
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  Sun Deck
General Services
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Packaged meals
Meals
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  Special Diet
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Closet
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  Toiletries

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

104

Poor

Terrible

Recent Reviews: 289

User:MikeH98
Trip type: Couples
Character hotel
13 Aug 2022
Stayed for one night as part of a cycling holiday. Hotel is an old building. I’d say that whilst it has basic amenities, it has real character and was good to stay for one night.Great location for walking into Leiden.Breakfast was nice and the welcome from reception was friendly.
User:OnTheGo2000
Trip type:
Great staff and location
29 May 2022
Perfect location for exploring Leiden.Staff were very friendly and exceptionally helpful during our stay. Nice room and lovely breakfast.As recommended by the hotel staff, we used the Haagweg parking which was very easy with fast dropoff and pickups from the hotel.Would definitely recommend to others.
User:Christian B
Trip type:
Go your way !!
29 Mar 2020
Due to COVID-19 I'd to cancel a reservation done for 17 people and I've been told that the deposit (€1,335.00) done in December 2019 is lost and can't be refunded. In the meantime, cancellation policy for USA, Canada and Carribean is as follow : "Guests with existing reservations for any future travel date may cancel with 24 hours' notice for a full refund" ????So, If you have an hotel reservation to do in Leiden, I strongly recommend that you choose another hotel if you don't want to have to pay ... FOR NOTHING !!
User:teun319
Trip type:
pleasant stay
14 Mar 2020
Great place in the center of Leiden. Really enjoy the hotel room and I would recommend it to others. A pleasant addition would be some more power outlets although this was not a big problem. Thank you Best Western for this awesome stay.
User:littleseptember7
Trip type: Family
Essential
09 Nov 2019
The room's set-up is a bit too crowded, but it's still quite comfortable. Everything's clean. You have to be careful and keep the bathroom's door closed when you shower since the steam could activate the fire alarm inside the room, but that's basically the only thing to "worry" about.