Bastion Hotel Maastricht Centrum

Name: Bastion Hotel Maastricht Centrum
Address: Boschstraat 27, Maastricht, netherlands
Telephone: +44-204-505-9777
Rating: 3.4

Maastricht, Netherlands

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About Bastion Hotel Maastricht Centrum

location

This luxury hotel lies in Maastricht's city centre and is within easy access of plenty of shopping venues and bars. The nearest public transport links are within walking distance and Maastricht airport is about 15 km from the hotel.

facility

The hotel has 123 rooms, including 2 single rooms, which are located on 10 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, room service, an alarm call service and a laundry service. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with projector and photocopier is available.

rooms

Rooms include air conditioning and central heating. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A shower and a bathtub are included the bathrooms. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

There are many ways to relax or stay active at the hotel, including a gym, billiards, aerobics, a spa, a sauna, a steam bath and a hammam.

meals

Various dining options are available, including a non-smoking restaurant, a dining room, a breakfast room and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including vegetarian dishes, are also available.

Amenities at Bastion Hotel Maastricht Centrum

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Common Area
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  Game Room
General Services
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Packaged meals
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Fridge
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Security Guard
Sport/Entertainment
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  Sauna
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  Billiards/Snooker

Location

Around this property:

Bars / Pubs

50 m

Public Transport

50 m

Shopping opportunities

50 m

Nightclub

1000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

134

Very Good

329

Average

276

Poor

113

Terrible

Recent Reviews: 924

User:ian63giles
Trip type: Business
Expensive for an average hotel
14 Mar 2026
We were working in Masstricht on business so needed a local hotel and due to the festival on the hotel decided it could inflate it's prices. The cost for 5 Nights was very nearly €1000. A cost of €450 may have been nearer the mark. The corridors were not cleaned daily or didn't appear to be. The room I had had only 1 curtain and the area where the radiator had been had not been decorated. The air con was such as you couldn't set it yourself or if you could then I never worked out how. The maids did not wash the cups every day and one day I was left with no large towel. On a bright side the receptionist supplied you with extra coffee quite easily although the coffee machine had to share the same plug socket as the kettle and it wasn't wonderfully attached to the wall. The bed was soft and comfortable but the desk could have done with been a little bigger. It was easy enough to leave our cases and pick up later after work but no receipt was given and no check on who you were when you picked them up. As normal light in the room was a problem.Altogether a hotel that with some TLC could be a good asset but at the moment is just a flickering light and way overpriced.
User:Goldfishvase
Trip type: Family
Great hotel - will be using it again!
18 Feb 2026
After having our booking at another local hotel cancelled just 3 days before travel and tried The Bastian and we’re so glad we did. The room was exceptionally clean and very well appointed. The beds were comfortable and we had clean towels/bedding when we needed and our coffee was replenished when required. We enjoyed the use of the pool table in the evening and the staff were all very helpful. Excellent location.
User:Thomas B
Trip type: Couples
Horrible reception
14 Feb 2026
Room is fine. Nothing special. My grandma has a similar one in the nursing home. The reception is horrible and we did not feel a warm welcome at all.
User:sa m
Trip type: Business
The experience was extremely disappointing and fell well below minimum expectations
23 Nov 2025
In November 2025, I stayed for four nights at the Bastion Hotel in Maastricht. The location and parking facilities were positive aspects of the experience. However, there were several issues: my room lacked towels, even after four requests to the receptionist, there was only one toilet roll, a broken lamp, and a malfunctioning air conditioning system. The breakfast appeared to consist of day-old croissants. Despite extensive discussions with the receptionist, I was denied a refund for the remaining nights after the first night. I was advised to contact the Hotel manager, who would determine if a refund was possible. As a guest and business manager, we have decided to pursue a business arrangement with another establishment. This booking was intended as a trial, but unfortunately, the Bastion Hotel in Maastricht did not meet our expectations. Therefore, I cannot recommend this hotel, regardless of price or hospitality
User:marisa2014
Trip type: Business
Cozy and confortable but gym and breakfast would need some improvements
18 Nov 2025
The Bastión hotel is cozy and the room comfortable and quiet. Staff is kind and helpful. However I was expecting more sport material in the gym such as dumbells. Breakfast was fine with eggs and omellletes being cooked on the spot. However there was no plant-based milk as an alternative to cow milk which is pretty much a standard in hotels.