Best Western Hotel Slenaken

Name: Best Western Hotel Slenaken
Address: Heijenratherweg 4, Maastricht, netherlands
Telephone: +44-204-505-9777
Rating: 3.6

Slenaken, Maastricht, Netherlands

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About Best Western Hotel Slenaken

location

This hotel is located in Slenaken.

facility

The hotel has a lift and features 52 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Parasols on the terrace are also available. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, archery, fishing and horse riding. Water sports enthusiasts are offered canoeing. The hotel's location is particularly ideal for skiers. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.

meals

Dining facilities include a restaurant, a café and a bar. Half board is offered as a catering option. Breakfast, lunch and dinner offer many delicious options. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Best Western Hotel Slenaken

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Salon
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Library
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  Outdoor Furniture
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  Picnic area
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  Reception
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Packaged meals
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Barbeque
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
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  Skiing
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Fridge
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  Safe
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Table Tennis
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  Gym
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  Golf
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  Tennis
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  Events
Transfers
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  Airport Transfers

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

111

Average

Poor

Terrible

Recent Reviews: 271

User:Annette E
Trip type: Family
very nice
14 Dec 2025
very nice and friendly hotel and the people there are also very friendly, the restaurant is very nice and also the breakfast is very good
User:Ron K
Trip type: Couples
Bad
27 Oct 2025
Booked a junior suite with panorama view. We ended up at the front of the hotel with very noisy rooms. Although we booked a junior suite from the start the receptionist told us not to complain as she gave as a free upgrade to junior suite (which we booked ourselves already). Room was cold when we arrived, mini fridge empty and we could hear the neighbours discuss their experiences of the day. The restaurant is terrible as the Cook prepares everything by default medium. The Steak we enjoyed on the last day was baked in the afternoon and heated in the microwave before serving
User:Henk M
Trip type: Couples
Met expectations
02 May 2024
This hotel is a good place for a short break in South Limburg. Friendly staff, large free parking area, satisfactory buffet breakfast and clean rooms. But what makes this hotel less attractive for a longer stay is, that the rooms are very cramped and while everything works and is in order, the furniture is a bit chipped, so refurbishment may not be a long time away..
User:hdecock
Trip type:
Will not be coming back here, very poor hygiene
15 May 2021
We booked a twin deluxe room for a 1-night stay. We included dinner at the hotel. The room seemed fine when we got there, spacious though definitely not very modern (Wi-Fi was so slow it seemed absent, and all commodities are very outdated). Due to COVID-rules our dinner was served in the room (which is fine), during which we found a hair in the first course (carpaccio). The staff apologized and promptly served us a replacement. Apart from the hair, the carpaccio was alright, but the main courses were absolutely subpar. The food looked and tasted like college cafeteria food (overcooked, very salty, and small portions to boot).After dinner there was a short but intense rain shower outside, after which it became apparent one of the rain drainage pipes outside our room had a leak and was dripping on the little cover over our window, which somehow made an incredibly loud noise. When we informed the staff that the leakage was so loud we would not be able to sleep through it (I realize this sounds dramatic, but it was really very loud) they first told us there was nothing they could do. So we asked to switch rooms, to which the staff then agreed. We settled into our new room, only to find more hairs - this time in the shower. It was obvious the bathroom had not been cleaned. After several minutes reception called to ask if the room was okay. When I mentioned it was quiet alright, but now we found hair in the shower, we were snippily informed that we got a room upgrade to a more expensive room, and no reaction was given to the hair in the bathroom. The receptionist simply hung up the phone.If I were to run into 1 of these things in any hotel (1 hair in food, leakage at room, hair in the shower) I would give them the benefit of the doubt, these things can happen. However all 3 in one night, and the rude attitude towards us when we very politely informed them of a valid complaint, means I can only say we definitely did not get our money's worth of service and can only recommend to book a different establishment. There are plenty of other hotels nearby, which no doubt serve better food.
User:steyaertlouis
Trip type: Family
Teacher and table bins
30 Dec 2018
The impressive entrance hall makes you think the best of if. An old lady standing behind a desk telling you to pay straight away a colder welcome couldn’t have been possible..I had the feeling to walk into my first day of class..Breakfast:Over cooked baconOver cooked eggsNo napkins on the tablesNo knifes to be seen No service Less sexy possible are the little toilet bins situated on the breakfast tables! Disgusting.But worse of all is again that same old lady sitting behind another desk. Telling you where or not to sit, watching every move you do and everything you eat.really bad!Breakfast closes at 10am. People are still eating and serving themSelves at the buffet at 9:56AM. They already started the clean up.its just a not done!Anyway the day hasn’t started yet. Let’s try to make it the best.