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Novotel Maastricht

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Novotel Maastricht

locationMaastricht, Netherlands

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About Novotel MaastrichtAbout Novotel Maastricht

location

This hotel is located on the slightly outside the centre of Maastricht. The casino, the Bonnefanten Museum, the grotto of St. Pieter as well as the stunning landscape are all to be found in the vicinity. The MECC congress centre is also located nearby as well as the A2-E25 motorway enabling easy connections.

facility

The hotel has 92 rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine and projector is available. 3 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and central heating. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce and golf. The hotel's location is particularly ideal for skiers. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton and billiards. A spa and a sauna are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

The dining area includes a non-smoking restaurant and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Novotel Maastricht Amenities at Novotel Maastricht

  • Facilities

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      Air conditioning

    • -

      Lobby

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      Currency Exchange

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      Shops

    • -

      Conference Room

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      Internet access

    • -

      Room Service

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      Laundry Service

    • -

      Bicycle Hire

    • -

      Playground

    • -

      Pets

    • -

      Elevator/ Lift

    • -

      Ironing services

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

    • -

      Smoke detector

    • -

      Smoking rooms

    • -

      Wifi

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      EV Charging Station

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Game Room

    • -

      Reception

    • -

      Sun Deck

  • Family and Kids

    • -

      Childcare service

  • General Services

    • -

      Concierge

    • -

      Doctor on call

    • -

      Luggage storage

    • -

      Multilingual Staff

    • -

      Wheelchair

  • Hygiene

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      Contactless check-in/-out

    • -

      Packaged meals

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      Protective equipment for guests

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      First-aid services

  • Meals

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      Breakfast Buffet

    • -

      Breakfast Served

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      Special Diet

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      Continental Breakfast

    • -

      Bar

    • -

      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Cycling

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Minibar

    • -

      Fridge

    • -

      Safe

    • -

      TV

    • -

      Room service

    • -

      Toiletries

  • Security

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      Fire extinguishers

    • -

      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

    • -

      Swimming Pool

    • -

      Table Tennis

LocationLocation

Map preview

Around this property:

City Centre

1000 m

Train Station

1000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

312

Very Good

639

Average

250

Poor

68

Terrible

22

Recent Reviews: 1291

  • User:François M

    Trip type: Family

    Nice stay

    rating23 Feb 2026

    Nice Novotel Hotel, conform to the description.Good location. Nice service and team Hotel Manager, Owner at Novotel Maastricht, responded to this review Dear Fran,We really appreciate this positive review of your recent visit.It is wonderful that you had such a pleasant stay at Novotel Maastricht.We are delighted our team's friendly approach contributed to your positive experience. Our prime location near key attractions allows guests to explore Maastricht effortlessly, and we are thrilled you found it convenient. Your kind words about our service inspire us to continue providing memorable moments for all our guests.We look forward to welcoming you back. Best wishes,Team Novotel Maastricht

  • User:travel_to_Love_2010

    Trip type: Family

    Great Family vacation.

    rating28 Aug 2025

    A very nice family stay, the room was a good size for four, the beds were comfortable, very clean. Highlight was the breakfast, which i highly recommend to book. Another positive the fact that the parking in front of the hotel is big and secure.With the bus it was an easy ride to the city centre. Hotel Manager, Owner at Novotel Maastricht, responded to this review Dear, Thank you for taking the time to let us know your opinion of your recent stay.We're delighted your family enjoyed our spacious rooms and comfortable beds during your stay. Our team takes pride in maintaining high cleanliness standards, and we're thrilled you noticed. It's wonderful you appreciated our breakfast offerings and found our secure parking convenient. We're also pleased the bus connection made exploring Maastricht's vibrant center effortless for you.We look forward to welcoming you back for another memorable stay in the future. Kind regards,Team Novotel Maastricht

  • User:Roger C

    Trip type: Business

    Decent

    rating30 Jul 2025

    Everything as expected for a Novotel. The restaurant at the lobby is very nice with a good varietity of choices. Lovely team and service at the restaurant, bar and the reception Hotel Manager, Owner at Novotel Maastricht, responded to this review Dear Roger,Thank you for your positive feedback.We are delighted that your experience with us met all your expectations.Your praise for our culinary offerings at the lobby restaurant brings us joy, particularly your appreciation of the diverse menu selections. The warmth and hospitality demonstrated by our team members at the restaurant, bar and front desk reflect our commitment to providing memorable experiences for our guests.We look forward to seeing you again in the future.Best regards,Team Novotel Maastricht

  • User:rock203

    Trip type: Couples

    Location not close to town

    rating17 Jul 2025

    The hotel is not in a good location it’s quite away from main town which we don’t realise we hired bikes or our friends took their car in the town. Mix up with reception we asked if we got breakfast included and we were told twice no we weren’t my husband is a diamond member and in the check out morning I ask why breakfast wasn’t included and we were told it was hmm very frustrating Hotel Manager, Owner at Novotel Maastricht, responded to this review Dear Guest,We appreciate you taking the time to share your feedback with us.We sincerely regret that some aspects of your stay did not meet your expectations. Our establishment is situated near the beautiful 'Groene Loper' walking trail, offering a scenic 20-minute stroll to the city center. For added convenience, we provide bicycle rentals directly at the hotel, making city exploration effortless. Additionally, we strive to maintain clear communication regarding our services, and we are taking your comments about the breakfast inclusion miscommunication very seriously.We hope to welcome you back for a more satisfying experience.Best regards,Team Novotel Maastricht

  • User:Pippo3000

    Trip type: Couples

    Convenient for a night or two, clean and quiet though

    rating03 May 2025

    We knew that this is not the most beautiful and centrally located hotel but it did the trick for 1 night. Rooms not really top notch but quiet and clean, bathroom smelled moist. What did compensate is the Nespresso coffee machine in the room, always something I honor; here as well. We did not opt for the breakfast, Wyk is within 15min walking distance with losts of cafes and restaurants. In another 5mins you are across river Maas in the older city center. There you may find more and other nicer hotels more centrally located but this time we chose the Novotel for a reason (can recommend the Zenden Hotel though with its serviced appartments, right be the river Maas). Hotel Manager, Owner at Novotel Maastricht, responded to this review Dear Pippo, Thank you for taking the time to share your review.We are pleased that you enjoyed the quietness and cleanliness of our accommodations, and it's wonderful to know that the Nespresso machine in your room added a touch of comfort to your stay. Moreover, we're happy to hear you appreciated our hotel's proximity to the vibrant cafes and restaurants of Wyck.However, we regret to hear about the issues you encountered with room quality and the bathroom condition. We understand how important a fresh and inviting room is for our guests, and we apologize that we did not meet these expectations on this occasion. Furthermore, we recognize the importance of maintaining all aspects of our rooms to the highest standard and take your comments seriously as we continuously strive to improve our guest experience.Nonetheless, we hope that the overall convenience of your stay was enhanced by our location, which offers a peaceful retreat just a short walk from the heart of Maastricht. Our location not only provides easy access to the city's historical centre but also serves as a gateway to explore the lush nature of South Limburg.We hope we will have the opportunity to see you again in the future. Best regards,Team Novotel MaastrichtTel +31 43 361 1811frontoffice@novotelmaastricht.com

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