The room is "OK". I don't understand the old fashion Cruise theme. In particular the truck (mimic the old fashioned steamer trunks) functioning as the closet??? With 2 people for 2 days, not much space requiring, the "trunk" is too small. Packed with coffee/tea maker and all the coffee/tea parafanalia, fridge, safe, there is not enough hanging and shelf space. Housekeeping on request....OK ...understand the labor shortages, cost savings, privacy etc. But then there is also no replenishing of coffee and tea. Ditto in the bathroom.Bathroom is OK..... but wrong/no shelf space, no washcloths, no hooks near the sink. Shower is good. Worth were the curtains ..... Tall windows with heavy curtains..... "derailed". Could not open or close.The breakfast buffet was mediocre. Running out of ..... plates and food. Tasteless scrambled eggs. The worst is the system to order an "Egg Sunny Site Up". Anyway, as a prestigious hotel at a very prestigious location in a prestigious former bank building (well done by the way) at the 4 star level, it would not pass the 4 stars by MOBIL.
Marketing Team, Owner at voco The Hague by IHG, responded to this review
Dear USDutchie,Thank you for sharing your detailed feedback. We are sorry to learn that several aspects of your stay did not meet expectations, including room layout, storage, amenities replenishment, bathroom setup, window coverings, and your breakfast experience. We understand how these elements influence comfort and ease during a short stay.Regarding breakfast, our approach combines a broad buffet of essentials with the possibility to order an additional dish from an à la carte selection, designed to support different morning routines while managing waste responsibly. We regret that what was available and the way items were served did not align with your preferences.On location, we are pleased you noted the character of the former bank building. The hotel sits in the heart of the city, a short walk from Noordeinde and the Mauritshuis, and with swift tram access to Scheveningen beach.We appreciate you choosing voco The Hague and for taking the time to outline your impressions. Your comments help us reflect on the experience we aim to provide.Best regards,Julia from voco The Hague
User:Jennifer H
Trip type: Family
Very nice
11 Apr 2026
This was the best hotel of our trip. Very clean and spacious. I appreciated the shower door rather than the an open shower. There was a mini fridge (not that cold) . It was close to the tram.
User:scottlps
Trip type: Couples
It’s ok
09 Mar 2026
The hotel is clean although after a 7 day stay the floor in the room wasn’t cleaned once. The bedding wasn’t changed either. The servicing of the room was minimal but it did take place every other day. I ordered a birthday cake which was €12.50 and was even asked for a name of the recipient. All that arrived on the day was a small puck sized chocolate molten cake that was lukewarm. No candle or name. Looked like it came from the restaurant as a dessert option. The staff are friendly and the bed comfortable but only king size in the suites. The balcony is a nice option. The amenities are very minimal.
Marketing Team, Owner at voco The Hague by IHG, responded to this review
Dear SAN,Thank you for sharing your detailed impressions. We are pleased to hear you found the team friendly, the bed comfortable, and appreciated the balcony.We are sorry your stay did not meet expectations in several areas. We understand your concerns regarding housekeeping frequency and linen changes, as well as the birthday cake presentation and amenities. Your observations do not reflect the experience we aim to provide.We value your feedback and appreciate you choosing voco the Hague. We hope to have the opportunity to welcome you again.Best regards,Anais from voco The Hague
User:Tourist66216690768
Trip type: Family
General review of the VOCO The Hague
12 Feb 2026
This was our first experience at the VOCO and all went extremely well. The hotel is very well positioned and is just a 5 minute walk from the shops. The breakfast was plentiful and the restaurant/bar were very well managed and drinks and food were up to the expected standard. We would definitely return to the VOCO.
User:Venture19432537515
Trip type: Business
Beautiful building and prime location, average breakfast
11 Feb 2026
voco The Hague is located in a striking, original building and enjoys a truly excellent central location, making it a great base for exploring the city. The hotel has a lot of character and a pleasant overall atmosphere.The only downside was the breakfast, which felt very standard and somewhat uninspiring, with little that stood out or surprised. Fine, but not quite at the level one might expect given the hotel’s otherwise strong positioning.Overall, a solid stay thanks to the location and setting, with room for improvement on the breakfast experience.
Marketing Team, Owner at voco The Hague by IHG, responded to this review
Dear Francis,Thank you for sharing your impressions. We are glad our central setting and the character of the building made your visit enjoyable, with easy access to Noordeinde, the Mauritshuis, and tram 1 to Scheveningen.Regarding breakfast, we understand your perspective. To clarify our approach: we combine a broad buffet of morning essentials with the possibility to add a dish from an à la carte selection. This format supports different routines while helping us manage food waste responsibly.We appreciate your balanced feedback and hope to welcome you again at voco the Hague.Best regards,Anais from voco The Hague
The Hague, The Hague
About Voco The Hague
User Rating & Reviews
28 Apr 2026
11 Apr 2026
09 Mar 2026
0204 505 9777