Leonardo Hotel Utrecht City Center

Name: Leonardo Hotel Utrecht City Center
Address: Vredenburg 14, Utrecht, netherlands
Telephone: +44-204-505-9777
Rating: 3.5

Utrecht, Netherlands

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About Leonardo Hotel Utrecht City Center

location

This city hotel is situated at the heart of the pulsing centre of Utrecht, just steps from the train station and the Jaarbeurs congress centre. There are plenty of shopping opportunities close to the hotel, as well as plenty of restaurants, bars and museums. The cathedral and the famous Grachten (canals) are within easy walking distance. Amsterdam Schiphol Airport is about 30 minutes away.

facility

Guests have a choice of 17 single rooms and 73 double rooms located in two 5-storey buildings with lifts. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service (for a fee), an alarm call service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine and projector is available.

rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym.

meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Amenities at Leonardo Hotel Utrecht City Center

Facilities
- -
  Internet access
- -
  Room Service
- -
  Laundry
Meals
- -
  Bar
- -
  Restaurant
Room Facilities
- -
  Room service

Location

Around this property:

Beach

3400.0 m

Centre

3400.0 m

Airport

46100.0 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

226

Very Good

425

Average

317

Poor

125

Terrible

Recent Reviews: 1159

User:dasreiseteam
Trip type: Couples
A mixed experience
02 Sept 2026
5 stars for location and staff, 4 for breakfast, 3 for the hotel which was a step down from other Leonardo we stayed in. We were there for 4 nights and enjoyed the unbeatable location in the city center. The staff was very friendly and helpful, they were even willing to warm up a dinner for us! The breakfast was good but we would have liked a little more choice with the cold cuts. The hotel itself consists of 2 buildings which are connected through 2 elevators, hallways and narrow, steep staircases. It is in need of a thorough overhaul. Our “comfort room” had only one chair in front of a desk and no other seating facility but a small balcony with a pleasant view. However, the door was scratched, badly marked and the lock falling to bits. The room and bathroom also needed a renovation. As we were facing the back the nights were quiet apart from the chimes of the Domtower which we actually enjoyed and no complaints about the mattress. The hot water is dangerous. You can scald yourself on it and there should be a warning sign. Upon arrival the room was very warm. It heats up during the day and there was only a small fan which didn't help much to cool it down. All in all it was a pleasant stay and we would stay in the Leonardo again.
User:cafenero1
Trip type: Family
Avoid if possible
04 Jul 2026
Booked this hotel expecting a 4-star standard given the price, and it fell well short. The building overall felt tired and poorly maintained , thin walls with little sound insulation between rooms, poor ventilation, and fixtures in the room that simply didn’t work properly. The tea/coffee station was dusty and the kettle hadn’t been cleaned. The duvet had visible stains. The bathroom door wouldn’t close properly, which is a basic privacy issue you don’t expect at any hotel, let alone one charging 4-star rates. Towels provided were minimal and worn. It was also extremely noisy outside until around 4am, and the windows did nothing to block any of it out, we barely slept.Genuinely not sure how this hotel gets to call itself 4-star. It feels like they’ve cornered the market in the area and are charging whatever they like regardless of the actual condition of the property.I can’t recommend this hotel. If I could give fewer than one star, I would.
User:jorisz452
Trip type: Business
Excellent hotel and well centered and quiet
29 Aug 2025
Good experience. Clean room and the staff is also very nice and friendly. They gave me a better room. Breakfast is good and not too expensive for the wide range of choice.
User:Dainel
Trip type: Family
An overrated hotel
03 Aug 2025
The review is related to room 17 from hotel Leonardo.Pros: The hotel is in the center of the city, close to shopping and travel points.The hotel staff are very friendly. Cons:No air conditioning in the room, just desk devices making a lot of noise.There is no fridge in the room, yet from the front desk I got the offer to store in their fridge whatever I need and take it whenever I want.No supplementary ventilation in the bathroom, no window either.The room is a long dark room for three people, no window provided except for the glass doors for the small balcony, the doors are covered with curtains during the day, the electric light from the ceiling is placed near the doors to the balcony, the rest of the room is lit with desk lamps. I mentioned these conditions to the hotel via WhatsApp, with the request for the possibility of changing the room: I got an immediate reply by phone informing me that all triple rooms are in the same condition, the only possibility of changing the room was with a quadruple room which was significantly more expensive.The biggest disappointment was the housekeeping service: since the check-in day I was informed the room cleaning is once every 4 days (really!). I asked after two days for my room to be cleaned with specific instruction, but it didn’t happen, or at least not properly. I informed the hotel via WhatsApp, their front office replied fast asking for excuses, I obtained some clean towels and liquid soap on the next day, but nothing changed for the cleaning request until the four days term was achieved. I assume they have a very small cleaning team, otherwise I see no reason for this poor service. The way from the hotel entrance to the room is a maze of halls and stairs.The Wi-Fi has poor internet connection: now it’s working, now it’s not. The TV service is poor: the TV channels are freezing often, especially when it rains. At the end of my stay period, the TV from my room was changed with a newer and larger one (it was an all-hotel action), hopefully the TV service will be improved.When it is raining, the door to the balcony should stay closed, otherwise the rainwater will drain in the room as the above floor balcony provides no protection.Conclusion: The hotel is overrated.It looks very nice for a maximum of two-three days stay, but not longer.
User:Kovensky21
Trip type: Solo travel
Ideal for TivoliVredenburg
09 Jun 2025
Stayed here because of its location. Travelled into Utrecht on the train, and Utrecht Centra is a 5-6 minute walk. Chose this hotel as i was going to a gig at TivoliVredenburg, which is 1-2 minute walk away. Hotel itself is dated, the layout a bit odd, but location is excellent, and it was clean. Staff friendly and helpful. Stayed on a higher floor, at the back of the hotel and had a quiet/good nights sleep.