Heartland Hotel Auckland Airport

Auckland Airport, Auckland

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About Heartland Hotel Auckland Airport About Heartland Hotel Auckland Airport

Location

The Heartland Hotel Auckland Airport is situated in the Airpark Business Centre only 3 km from the Auckland International and Domestic Airports. Located 20 km from the hustle and bustle of Downtown Auckland and 12km from the vibrant Pacific hub of Manukau City, this hotel is perfect for any traveller. It is also close to: Villa Maria Winery, Rainbow’s End, Butterfly Creek, Treasure Island Mini-Golf and Ambury Farm to name a few.

Facility

141 rooms are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a drinks machine ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a babysitting service, a childcare service, a transfer service, 24-hour room service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms feature a living area, a kitchen and a bathroom, and air conditioning ensures just the right temperature. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A desk is provided. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa and a sauna.

Meals

The dining area includes a restaurant and a café. Breakfast, lunch and dinner offer many delicious options. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Heartland Hotel Auckland Airport

Facilities
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  Air conditioning
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  Car Park
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  Conference Room
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  Disability-friendly
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  Laundry Facilities
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  Lifts
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  Restaurant(s)
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  Room Service
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Gym
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  Jacuzzi
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  Outdoor Pool(s)
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  Parasols
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  Sun loungers

Location

Around this property:

Centre

20 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

775

Very Good

832

Average

284

Poor

Terrible

Recent Reviews: 2028

User:Discover826996
Trip type: Family
Awesome
09 Jun 2026
Nice clean n comfy good restaurant easy shuttle
User:Renee D
Trip type: Friends getaway
Shuttle Service
02 Jun 2026
The hotel amenities are always good, clean and nicely presented. Having said that, my friend and I are both elderly ladies, and we were very disappointed with the shuttle driver who made absolutely no attempt to help with our luggage at both the airport pickup and arrival at the hotel. I make it clear that this is not the case with all the shuttle drivers, who, most of the time, are very helpful. I have stayed here many times and do so because it is close to the airport - they provide a shuttle service, and in all it is a lovely place to stay. We were also put into a room with a shower over the bath. Not suitable for our age group, really. A wall-mounted handle in the shower/bath area would go a long way toward providing a safer space. Also, it's a pity they don't have some sort of loyalty programme for frequent users like myself. Adelle Livett, General Manager at Heartland Hotel Auckland Airport, responded to this review Dear I3352HWreneed, Thank you for your review and for your continued support over the years. We're pleased to hear that you continue to enjoy our clean, well-presented facilities and convenient airport location, and we truly appreciate your loyalty.That said, we're sorry to learn that the shuttle service did not meet your expectations on this occasion. Assisting guests with their luggage is an important part of the service we strive to provide, and we regret that this was not your experience. We will share your feedback with our shuttle team to ensure the high standards our guests expect are consistently delivered.We also appreciate your comments regarding the shower-over-bath room configuration. Guest comfort and safety are very important to us, and we encourage guests to let us know of any accessibility requirements when booking so we can do our best to allocate the most suitable room available.Thank you also for your suggestion regarding a loyalty programme. Feedback from our returning guests is invaluable, and we will pass your comments on to our management team for consideration.We hope to welcome you back again soon and provide you with an even better experience.
User:Tourist50043458601
Trip type: Couples
Close to the airport
02 Jun 2026
Decent size room and close to the airport, 100% would use again Adelle Livett, General Manager at Heartland Hotel Auckland Airport, responded to this review Dear Tourist 50043458601, Thank you for your great review. We're pleased to hear you enjoyed the spacious room and found our location convenient for the airport. It's wonderful to know you would choose to stay with us again, and we look forward to welcoming you back on your next trip through Auckland.
User:SouthFloridaPeg
Trip type: Solo travel
Convenient to the airport
18 May 2026
Convenient for an overnight close to the airport. Free shuttle and restaurant meal was good for an airport adjacent hotel. Adelle Livett, General Manager at Heartland Hotel Auckland Airport, responded to this review Dear SouthFloridaPeg, Thank you for your lovely review. We’re pleased to hear you found our location convenient for your overnight stay near the airport and that you enjoyed the complimentary shuttle service and your meal at the restaurant.We appreciate your feedback and hope to welcome you back again on your next trip.
User:Oliver M
Trip type: Couples
Passing through on a fleeting visit.
16 May 2026
Fantastic experience dealing with these guys.Always very professional and a faultless process from the beginning to the end of our stay with them.Highly recommended. Adelle Livett, General Manager at Heartland Hotel Auckland Airport, responded to this review Dear P5820DVakiverm, Thank you for your wonderful review and recommendation. We’re delighted to hear you had such a fantastic experience with us during your fleeting visit through Auckland Airport.It’s especially rewarding to know our team delivered a professional and seamless experience from beginning to end. Your kind feedback means a great deal to us, and we truly appreciate your continued support. We look forward to welcoming you back again on your next trip.

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Heartland Hotel Auckland Airport

Location

Facility

Rooms

Sport

Meals

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