Ibis Budget Auckland Central

Recent Reviews: 2218

• User:Traveler38984990748

  Trip type: Solo travel

  Really bad experience

  10 Apr 2026

  The location is very central, but unfortunately the noise at night is a serious issue. There is a bar directly downstairs, and every night there are people shouting and making noise until very late. Even with earplugs, I was not able to sleep properly. After two days without proper sleep, I even started to experience heart palpitations.I raised this issue with the hotel, but I was told there were no similar rooms available. The only option offered was to pay extra for an upgrade. I was also told that the noise was caused by the nearby bar, not the hotel, so they would not take responsibility. I was even advised to deal with it myself, such as asking the bar to be quieter or calling the police, which is not a realistic solution for a guest.In order to get some rest and be able to attend my classes, I had no choice but to pay extra to upgrade the room. However, even in the upgraded room, the balcony door lock was broken, and the hotel refused to fix it.I don’t think it is reasonable for guests to pay extra due to noise issues caused by the location, especially when the alternative room also has unresolved problems. This experience was very disappointing. Blair Morten, General Manager at ibis Budget Auckland Central, responded to this review Dear Traveler38984990748,Thank you for taking the time to share your detailed feedback. We truly appreciate you choosing to stay with us and are very sorry to hear about your experience.While we are glad that you found our central location convenient, we sincerely regret the disturbance you encountered due to the nighttime noise. We understand how important a good night’s rest is, and we are very sorry that this impacted your stay to such an extent. Please know that your comfort and well-being are extremely important to us.We also apologize for how your concerns were handled during your stay. While external noise from nearby venues can at times be challenging to control, we acknowledge that the solutions offered to you did not meet your expectations, and for that we are truly sorry. Your feedback highlights areas where we need to improve both our communication and our approach to guest support.Additionally, we are very concerned to hear about the issue with the balcony door lock in your upgraded room. This is certainly not the standard we aim to maintain, and we regret that this was not resolved promptly during your stay.Please be assured that your comments have been shared with our management and maintenance teams. We are reviewing our procedures to better support guests facing similar concerns in the future, including exploring more proactive solutions for noise-related issues and ensuring all room facilities are fully functional.We genuinely regret that your experience did not reflect the level of service we strive to provide.Regards,Blair MortenHotel Manager

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• User:Kaicritique

  Trip type: Business

  Find an alternative budget hotel

  31 Mar 2026

  If you want budget, this is budget. Its like you are in a jail cell with hardly any room. Bed was too short, had to sleep diagnolly. No resteraunt so got in late had to go out. Nowhere to out clothes, no ironing board or iron for work shirts. Had to step up into the bathroom, like you are in a caravan. Hallways and lifts stubk, particularly like smoke. Water leaking down the wall in reception. Great location however. Blair Morten, General Manager at ibis Budget Auckland Central, responded to this review Dear Kaicritique,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager

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• User:jessedf94

  Trip type: Solo travel

  great value

  15 Mar 2026

  It's certainly nothing spectacular but you should not expect that from a budget hotel. The room was clean, the bed was comfy and the location is perfect. Also, the view from the window was gorgeous. If you're looking for luxury, book a five star hotel. Otherwise, this is a perfect home base for exploring Auckland. Blair Morten, General Manager at ibis Budget Auckland Central, responded to this review Dear Jessedf94,Thank you for taking the time to share your feedback following your stay with us.We are pleased to hear that you found your room clean and comfortable, and that you enjoyed the convenient location and the beautiful view from your window. Being well positioned for guests to explore Auckland is something we truly value, so it’s wonderful to know it helped make your stay enjoyable.As a budget-friendly hotel, we aim to provide clean, comfortable accommodation and friendly service at a great value, and we’re glad this came across during your visit. Your comments will certainly be shared with our team, who work hard to ensure our guests have a pleasant and hassle-free stay.Thank you again for your kind and balanced review. We hope to have the pleasure of welcoming you back on your next trip to Auckland.Regards,Blair MortenHotel Manager

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• User:beanb41

  Trip type: Solo travel

  Great cheap hotel forca short stay

  22 Feb 2026

  This has been my go to hotel on short trips to Auckland. On this occassion it was overnight after attending the Edinburgh Tattoo at Eden Park. It has been some time since I last stayed and the hotel.appears to have under gone some renovation. My room 1602 was immaculately prepared with a small balconey and a small table. The bed was very comfortable and coffee and rtea making fixings werecavailable. A small fridge was also.available. plenty of quality towels and to be honestvI couldnt fault the room. I use this hotel primarily because of its price point as all I am after is a bed and its in central down town just off Queen Street. Will I use it again? Most definitely. Blair Morten, General Manager at ibis Budget Auckland Central, responded to this review Dear Beanb41,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager

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• User:travel4free

  Trip type: Couples

  Worst hotel I have stayed at

  13 Feb 2026

  Worst hotel I have ever stayed at. Period. Drunks sleeping in front of hotel. 1 elevator broken. Broken vending machines. Smallest prison like rooms No AC . Smallest windows. I will be requesting a full refund from Accor. Stay across the street at the Holiday Inn . Blair Morten, General Manager at ibis Budget Auckland Central, responded to this review Dear travel4free,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager

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