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Hotel Pullman Rotorua

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Hotel Pullman Rotorua

locationRotorua, Bay of Plenty-Rotorua

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About Hotel Pullman RotoruaAbout Hotel Pullman Rotorua

Location

This hotel is located in Rotorua.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park. Further services include medical assistance, room service and a laundry service. Guests can also use the bicycle storage facilities. Complimentary newspapers are available.

Rooms

Central heating ensures that rooms maintain just the right temperature. Extra beds can be requested. Other features include a telephone and WiFi (no extra charge). Bathrooms are equipped with a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

At the hotel, guests can exercise and enjoy activities or just unwind. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics and massage treatments.

Meals

The dining area includes a restaurant and a bar. Breakfast and lunch offer culinary delights every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Amenities at Hotel Pullman Rotorua Amenities at Hotel Pullman Rotorua

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

    • -

      Gym

    • -

      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

246

Very Good

106

Average

45

Poor

19

Terrible

23

Recent Reviews: 439

  • User:Michael D

    Trip type: Family

    Excellent food, service, and atmosphere!

    rating15 Jun 2026

    The food and service were amazing. My kids loved the items on the kids’ menu. Pullman Rotorua, Guest Services / Front Office at Pullman Rotorua, responded to this review Dear Michael D, Thank you for your wonderful review! We're delighted to hear that you enjoyed the food, service, and atmosphere. It’s especially great to know that your kids loved the items on our kids’ menu. We truly appreciate your kind words and look forward to welcoming you and your family back again soon!Warm Regards, Kaushi FernandoFront of House Manager Pullman Rotorua

  • User:Escape44895284449

    Trip type: Couples

    Place to go.

    rating12 Jun 2026

    Fast sharply service and food, great system going on here. A beautiful delight atmosphere and excellent professionalism our waiting stuff had. The beat place in rotorua so far. Thank you very much was a amazing night we had. Robert Andrén, Owner at Pullman Rotorua, responded to this review Dear Escape44895284449,Thank you for your kind words regarding your recent visit. We are delighted to hear that you enjoyed the service, atmosphere, and professionalism of our staff. Your feedback encourages us to continue providing exceptional experiences for our guests.Kind regards,Robert AndrenGeneral Manager

  • User:Inspire38432397747

    Trip type: Friends getaway

    Nice and quite atmosphere

    rating10 Jun 2026

    Food is really good and the service. But make sure to order early the carnivore as waiting time to cook is almost 40 mins Pullman Rotorua, Guest Services / Front Office at Pullman Rotorua, responded to this review Dear Inspire38432397747,Thank you for your kind review! We're delighted to hear you enjoyed both the food and the service. We look forward to welcoming you back again soon!Warm Regards, Kaushi FernandoFront of House Manager Pullman Rotorua

  • User:doncruising65

    Trip type: Couples

    Deliciousness awaits at Barrel and Co!

    rating07 Jun 2026

    Barrel and Co at the Pullman Rotorua is well worth adding to your list of dining choices! My Wife and I chose to celebrate my birthday here and it exceeded my expectations! Welcoming atmosphere and delicious food, coupled with top notch service. Thank you to the team for making my Monday night, SPECIAL. Robert Andrén, Owner at Pullman Rotorua, responded to this review Dear Doncruising65,Thank you for your kind words regarding your recent dining experience at Barrel and Co. We are delighted to hear that you and your wife enjoyed your birthday celebration with us. It is wonderful to know that our atmosphere, food, and service contributed to a special evening. Your feedback will certainly be shared with the team. We look forward to welcoming you back for another memorable experience in the future.Kind regards,Robert AndrenGeneral Manager

  • User:Climber63699533245

    Trip type: Family

    Review

    rating04 Jun 2026

    GOOD food and service. Absolutely love the experience there! Pullman Rotorua, Guest Services / Front Office at Pullman Rotorua, responded to this review Dear Climber63699533245,Thank you for your wonderful review! We're delighted to hear that you enjoyed both the food and the service. It means a lot to us that you loved your experience. We look forward to welcoming you back again soon!Warm Regards, Kaushi FernandoFront of House ManagerPullman Rotorua

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