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Hotel 115

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Hotel 115

locationChristchurch, Canterbury-Christchurch MT

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About Hotel 115About Hotel 115

Location

The hotel is located in the heart of Christchurch, just 100 m from Cathedral Square. The historic Christchurch tram runs right beside the hotel, with a sheltered tram stop situated close to the entrance of the reception. The hotel is located 20 minutes away from the airport.

Facility

The hotel has a lift and features 30 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Central heating ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and a steam bath.

Meals

A fortifying breakfast is served daily.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at Hotel 115 Amenities at Hotel 115

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

250

Very Good

225

Average

93

Poor

41

Terrible

51

Recent Reviews: 660

  • User:Randall M

    Trip type: Family

    They cancelled our paid up room.

    rating05 Mar 2026

    I would like to say I loved it but they cancelled our reservation while we were en-route from Canada. We were delayed en-route by flight changes and tried to do the hotel a courtesy by letting them know we would not arrive the first night, but would be there very late for our second night. Since it was all paid for and non-refundable we knew we would not get money back, but at least we had a room for our late arrival on day two, or so we thought. Instead they told us we were amending our reservation and therefore they were cancelling our reservation. We had not amended anything. With 18 hours of flying left to go, and little chance of making new arrangements while in the air, they left us with no place to stay upon a midnight arrival. Not very nice!After some e-mail 'discussion' they refunded the second night. Apparently it was a busy concert weekend in Christchurch so I think they booked out our room and doubled-up on their room fees with no concern about our situation.

  • User:judyandsteve

    Trip type: Couples

    Great customer service from female receptionists

    rating14 Feb 2026

    We had an excellent experience at the hotel with a special mention to the staff who went above and beyond in my opinion. When we arrived, we explained our departure time and that we had paid for overnight parking in a nearby parking lot. The receptionist told us that we could park for our two night stay in the car park, one night being complimentary. The room was clean and large enough. Of course we heard the trams but that is largely unavoidable when based above the tram stop. The latest they ran was about 10pm. One point re accessibility- on the first floor out of the lift there are four steps, so not great for less able persons. I left an expensive piece of clothing behind and was contacted the following day. They checked with the post office and we agreed on an appropriate service to return it to the UK. First class service and greatly appreciated.

  • User:Christina M

    Trip type: Solo travel

    Avoid. Terrible.

    rating02 Feb 2026

    Terrible hotel and no care for guests They have no concern about their guests and their wellbeing They only care about money Avoid avoid avoid

  • User:Flombom

    Trip type: Couples

    Not worth the money

    rating07 Nov 2025

    Cleanliness 9/10. Location 8/10. Value for money 3/10.As a frequent hotel user, this one was very disappointing. We booked the most expensive room. The room was spacious and the bed comfortable. The windows were beautiful but overall, the room was very basic. The bathroom was so tiny 2 people could be in there at once. There was a pulsating sound all night from somewhere within the hotel and it’s not sound proof. The sound of the tram was expected but be aware there are 2 bars near by. I would have expected a more high end experience. The reception and staff member were uninviting. Given the choice in future I wouldn’t stay here again. The value for money was poor. I’ve had much better stays elsewhere for cheaper.

  • User:GAMNZ

    Trip type: Couples

    Great hotel - would stay again

    rating28 Jul 2025

    Great central location to get to New Court Theatre, Theatre Royal and Piano venue, and close to cafes, etc in New Regent St. We were on 2nd floor and faced the street with the bar on the corner - no noise on a Sat night. Room very comfortable, service great and reasonable price compared to others for the quality and location. Would stay again there. Sarah Niu, Owner at Hotel 115 Christchurch, responded to this review Kia Ora DayTrip2425982376,Thank you for your wonderful review! We're so pleased to hear you enjoyed your stay and that our central location made it easy to get to the New Court Theatre, Theatre Royal, and The Piano — as well as the great cafes and bars on New Regent Street.It’s great to know your room was quiet and comfortable, even on a Saturday night, and that you found both our service and value to be top-notch.We truly appreciate your kind words and look forward to welcoming you back again soon!Warm regards,Hotel115 Team

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