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Holiday Inn Express & Suites Queenstown

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Holiday Inn Express & Suites Queenstown

locationQueenstown, Otago- Queenstown

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About Holiday Inn Express & Suites QueenstownAbout Holiday Inn Express & Suites Queenstown

Location

This hotel is located in the heart of Queenstown.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms include a queen-size bed. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and golf are available. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A wellness area with a sauna is available at the hotel. A casino offers fun and entertainment.

Meals

The dining area includes a restaurant and a bar. Breakfast, lunch and dinner offer many delicious options. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Amenities at Holiday Inn Express & Suites Queenstown Amenities at Holiday Inn Express & Suites Queenstown

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Sauna

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

120

Very Good

41

Average

20

Poor

12

Terrible

18

Recent Reviews: 211

  • User:wildarrow61

    Trip type: Family

    Rooms 405 and 406

    rating12 Jun 2026

    Hotel is undergoing some renovations and will be re-branded. Room is decent but if you need some bathroom amenities such as toothbrush, razor and etc, you have to get them from the reception. Water pressure in shower is weak, a minor disappointment otherwise it is a pleasant hotel to stay.

  • User:Ann H

    Trip type: Couples

    Lovely Surprise - not what we were expecting

    rating18 May 2026

    Having stayed in Holiday Inns in the past - our expectations were not too high but how wrong we were - from the welcome we received on arrival from Abi and Shay to our checkout by Thai - our three day stay was one of the most enjoying of our six week trip to Australia and New Zealand. The welcome bottle of wine and Chocolates and the complementary breakfast were a lovely surprise. The room was clean and warm had a nice view of the snow capped mountain in the distance. Despite the ongoing renovations the bar area was a great place to relax in the evening. But it was the staff the made our stay so enjoyable. Thanks to all.

  • User:rochelleforster

    Trip type: Couples

    okay for a night

    rating10 Apr 2026

    We had a corner room facing the street which was small but functional with lots of light. Totally overpriced but then Queenstown seems totally overpriced. They have a nice buffet breakfast. The location was good as could walk to town center, although uphill on the return.

  • User:ColetteMang

    Trip type: Couples

    Housekeeping is not great.

    rating31 Mar 2026

    Currently the hotel is undergoing renovations which is not great and the housekeeping service leaves much to be desired. Today is the second day we got in mid afternoon and our room had not been done. Yesterday our used face clothes were not removed, our towels were left spread out as we left them. We did get new face clothes. I don’t think the bathroom was cleaned at all. Today we got in asked the housekeeper to see to our rooms as he was right outside our room. Nothing was done when we got back to our room after whiling away in the reception for half an hour, we had to got to the manager. If you would like a house keeping service as well as the option to use your room before 4pm this is not the place for you. The duty manager explained that housekeeping service run up to 4pm.

  • User:Marius40

    Trip type: Solo travel

    GREAT LOCATION, SMALL ROOMS

    rating28 Feb 2026

    I stayed here for three nights before I moved to the Scenic Suites across the street for one night (see that review. As usual, I will list the pros and cons.PROS:1. Friendly employees at the front desk.2. Fantastic breakfast, severla hot dishes and pletny of food.3 Great location 3/10 of mile from main drag, there is a hill but it is manageable and their is a bus right across from the hotel.4. Laundry facility with free soap. 5. Beautiful ahd spacious lobby.6. Easy local bus from airport, stops right across the streetCONS:1. Very small room. I do have Platinum Status which didn't help witht he room though I got a 1 pm checkout.2. Yes, Queenstown is expensive. I paid $1781 NZ for three nights.3. Small, inadequate workout room. Some free wights and low end cardio equipment. No remote for TV and no towels except for the sauna.Would I stay here again. After staying at Scenic Suites, probably not.Cheers!!Marius

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