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James Cook Hotel Grand Chancellor

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James Cook Hotel Grand Chancellor

locationWellington, Wellington

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About  James Cook Hotel Grand ChancellorAbout James Cook Hotel Grand Chancellor

Location

This city hotel lies at the heart of the city’s commercial and retail districts, has direct access to the major shopping precinct of Lambton Quay and is only a short walk from the city's government and corporate offices. The Parliament Buildings, Wellington Convention Centre, WestpacTrust Stadium, Te Papa Museum, the Cable Car and the Botanic Gardens are all within 10 minutes' walk. Public transport links can be found within 10 minutes of the hotel at Wellington Station and Courtenay Place, situated 15-minutes away, is home to numerous bars, pubs and nightclubs.

Facility

Guests have a choice of 268 rooms, including 8 suites and 243 double rooms, located in a 26-storey main building and an auxiliary building. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. 4 lifts and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available. 8 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Most units have a sea view. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Leisure activities and facilities at the hotel include a gym, yoga, aerobics and a spa or, for a fee, massage treatments. An entertainment programme and live music round out the entertainment options.

Meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at James Cook Hotel Grand Chancellor Amenities at James Cook Hotel Grand Chancellor

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1741

Very Good

2044

Average

838

Poor

272

Terrible

157

Recent Reviews: 5052

  • User:MMH12345

    Trip type:

    Overpriced and underwhelming

    rating16 Jun 2025

    Very average for the price compared with other Wellington hotels. The room was clean but poorly appointed with a dreadful view. The hotel was clearly not full so why you would put guests in such a...
  • User:Jane K

    Trip type:

    Great view from higher floors

    rating04 Jun 2025

    We booked a superior room which was well worth the view and space. Check in was simple, although there was never anyone during our stay at concierge desk for local questions. Nice restaurant area and...
  • User:kiwijune

    Trip type: Couples

    Underwhelming for the price.

    rating24 May 2025

    Our overnight stay during the week was OK but underwhelming for the price. The room service dinner menu does not match the hype on the website. One robe was provided for a two person room! However a...
  • User:Barry R

    Trip type: Couples

    Comfortable, convenient, sprinkled with unexpected surprises.

    rating19 May 2025

    A blustery Wellington weekend allowed the central proximity of the hotel to be very favourable. Level 26 having their guest club with commanding sea and city views plus complimentary offerings made a...

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