Rocks Hotel & Casino

Recent Reviews: 570

• User:Alanbate

  Trip type: Couples

  Unwelcome

  01 Oct 2025

  On balance this is the best hotel in Kyrenia . The rooms are well appointed , the breakfast a high standard .However the hotel lacks soul or any sense of service. It is missing the little things that make a difference in a hotel that claims to be a 5star ( pointed out by others in reviews). I got that sense of a poor customer attitude when we made the booking , no encouragement or welcome ( I put this down language) . However when we checked in,reception announced they had moved our room to poorer location even though we booked and paid well in advance. “Sorry we are full due to a concert booking party” . We had to accept the situation but asked to be moved asap . They made no attempt to do so. When we attempted to check out the night before our departure , reception told us they were too busy to deal with it and would call . They did not. On the third attempt we got some service . This hotel ethos seems to be there to attract and service casino customers , the hotel’s other tourist style services appear to be secondary and it certainly has little international perspective

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• User:Louise W

  Trip type: Couples

  Find a different hotel

  22 Oct 2024

  Hands down the worst and most expensive hotel I’ve ever stayed at. Let’s start with the positives as there aren’t many. Room is a nice size, clean and comfortable. Our first deluxe room overlooked a building with no view despite booking a deluxe sea view room. We eventually got moved but not a sea view but better than it was. Breakfast is good and available til 11:30 which is good. Now for the nitty gritty. Balconies have no furniture on so can’t sit out there. No tea or coffee making facilities in the room. No English channels on the satellite TV. Half board - don’t waste your money. Breakfast good and you get water, orange juice, tea and Nescafé included. Other drinks are charged. Dinner is repetitively the same and nothing special. Quite bland. Only get water included. Everything else is charged. No information around hotel giving this info. Not allowed to play cards In public areas of the hotel. no entertainment. Bar was closed, pool decking area with direct access to sea closed for renovations so no direct access to sea as advertised. Small area of pool open means very few sunbeds and by afternoon most are in the shade but if you move them you get told off. Snack bar not open. No spa just 2 ladies doing massage. Gym is basic and equipment shabby. Floor is lifting and unsafe. Staff watch your every move and take every opportunity to tell you you can’t do this you can’t do that. Not a relaxing stay and did not feel welcome. Give this hotel a wide berth

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• User:CindyT123456

  Trip type: Solo travel

  Best place to stay …

  01 Jun 2024

  Don’t know where even to start. This is the best hotel ever I stayed in Turkey northern Cyprus. What a service, friendly, polite crew. They are so helpful, always available to assist. The rooms are clean, beautiful sea view. Pool area amazing and convenient, the bar in a middle of pool just does match any Las Vegas Casino hotels. And I am talk I stayed many different hotels in Vegas, which includes VIP floors. The buffet and dinner so delicious and definitely I will recommend anyone to stay here. Anything I request, there were accommodate for me. The fact that the staffing is train to provide high level of service is just outstanding! Casino was plus, but of course can’t match to Vegas, after all this is a small town compared to Las Vegas.I loved the place and can’t wait for returning again in September…Thank you again,Cindy TMay 1st to June 4th 2024

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• User:Marg S

  Trip type: Couples

  Disappointed, not what we expected for a 5* hotel.

  22 Apr 2023

  Booked in January 2023, one of the main attractions was the pool complex. When we arrived, the pool complex was closed for renovations. No-one told us this before we arrived. No alternative seating area or compensation offered. Our booking could not be found. We were eventually shown a standard double room, which we had expected, however we were above the main front door at the reception area. The noise of a disco somewhere nearby was exceptionally loud. Spoke to a customer of the hotel whose room was further away than ours and they never heard anything. The food was aimed for the Turkish people, only some foods we could eat and we are not fussy eaters. The chefs were superb and the sweet display was amazing.. The waiting on staff were fabulous but we felt the management did not care about normal guests, only the rich.

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• User:Sue052

  Trip type:

  Sunday to Wednesday.

  04 Jul 2022

  We booked 3 nights for a city break whilst staying somewhere else on the island. Always wanted to stay at the rocks over the years we have been here. The rooms are really nice, however everything runs on electric so when they have a power cut and it often does their generator kicks in but this then opens all the curtains and switches on the lights. Three times on the first night and twice on the second. The food is ok no difference from any other hotel really. The biggest disappointment was by the pool. All the sun beds near the sea had been save by the pool man for some guests!!! Towels on them and no one was allowed to sit on them. There were loads free as well. The breeze was best the nearer the sea. When complaining to the reception, and asking them how we reserved the sun beds by the sea, she advised that no beds were reserved. The pool man informed the lady that they were saved for the owner of the hotel. Well when the owner!!! arrived arrived at 16:30, seven hours later the owner of the hotel gave the pool man 20 lira and he promptly put it in his back pocket. Not sure he told the lady the truth about it being saved for the owner as that would be 3 days running but a very lucrative business if he doing that every day for certain guests. Very disappointed in his attitude and I understand they don’t get paid very much but this behaviour is disgusting. I would have had more respect if he had been honest about it.

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