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Shangri-La Barr Al Jissah, Muscat

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Shangri-La Barr Al Jissah, Muscat

locationMuscat, Muscat

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About Shangri-La Barr Al Jissah, MuscatAbout Shangri-La Barr Al Jissah, Muscat

Location

The spa complex is located in the sultanate's capital of Muscat, nestled alongside the sparkling bay of Al Jissah in a dramatic desert setting of rugged mountains and inviting beaches. Ruwi's business district is around a 15-minute drive from the hotel and Seeb Airport is approximately 20 km away.

Facility

The complex has a lift and features 198 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with projector and fax machine is available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, crazy golf and fishing. With windsurfing, jet skiing, paddle boating, banana boat rides, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, a kids' club and a dance club.

Meals

Dining facilities include a restaurant with air conditioning, a café and a bar. Catering options include bed and breakfast and half board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Shangri-La Barr Al Jissah, Muscat Amenities at Shangri-La Barr Al Jissah, Muscat

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Banana Boat

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Minigolf

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sauna

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      Steam bath

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      Sun loungers

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3546

Very Good

1414

Average

453

Poor

221

Terrible

129

Recent Reviews: 5763

  • User:Curiosity449098

    Trip type: Family

    Beautiful location

    rating23 Jan 2026

    Good choice of breakfast. Beautiful location. Watersports available on calm days. Clean rooms. Bottled water provided. Only drawback is that the buffet, lunch, drinks and ice lollies are too expensive.

  • User:FATMA F

    Trip type: Friends getaway

    my trip

    rating17 Jan 2026

    I went with a friend, and it was a truly enjoyable experience. I felt relaxed and thoroughly enjoyed my time at the hotel. I didn’t even visit the city center because I was content spending time at the beach, enjoying the atmosphere and the overall vibe.

  • User:Dania E

    Trip type: Family

    STAY AWAY FROM THIS HOTEL

    rating10 Jan 2026

    STAY AWAY FROM THIS HOTELThis is the most overpriced hotel I have ever stayed at.Guests are charged at every possible opportunity. Simply check the prices online and you’ll see for yourself. The food is extremely overpriced for the quality provided, and the portion sizes are laughably small.Staff appeared to be very poorly trained overall. Service was nearly impossible to obtain while using the beach chairs, and being charged for non-motorised beach activities such as canoes is disgraceful — something we have never experienced at any other hotel.Room cleaning was consistently carried out very late in the afternoon (around 3–4 pm), which was highly inconvenient and disruptive.The hotel appears to exploit its remote location. Guests are effectively forced to remain on-site due to the lack of nearby alternatives, and as a result are charged extraordinary prices for what is ultimately a sub-par experience.The pricing of food, beverages, activities, and services is completely unjustified given the quality, service standards, and overall experience. Rather than feeling valued as guests, we felt taken advantage of

  • User:zuzana t

    Trip type: Solo travel

    not a value for money + chaos

    rating03 Jan 2026

    i was disappointed by the way how the checkin was handled and it seemed the staff were not in sync. another incident with room name etc. and as mentioned by others, for the price paid it is not meeting expectations. all extras are also super expensive and there is no luxury touch. i felt more professional on the half price resorts in emirates. i hope it saves someone from overspending and disappointment i need to cope with now. And also they changed the owner to Hilton. Hilton al Bandar

  • User:milanp957

    Trip type: Family

    Not bad but not 5 star

    rating29 Dec 2025

    Just landed this morning expecting a hotel that reflected the pictures. But was disappointed. Granted we landed at 6am but had to navigate our way to our rooms with no help using our phones as torches would have expected someone to take us!Rooms are very dated and basic and not the 5 star I expected.maybe been spoilt by living in Dubai. Hotel is more 4 star max and that is probably being generousStaff are friendly but surprised a 5 star hotel does not offer table service if you don’t sit at the pool bar Only had lunch today and the buffet was passable reminded me of those cheap European all inclusive holidays Granted this is only day one so let’s see how rest of the trip is

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