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Sheraton Oman Hotel

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Sheraton Oman Hotel

locationMuscat, Muscat

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About Sheraton Oman HotelAbout Sheraton Oman Hotel

Location

This hotel is located within the city of Muscat. It is a short drive away from Matrah Old Souk and the nearest station is Na.

Facility

The hotel has a lift and features 217 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A terrace with sun loungers and parasols is available. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, bowling, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Leisure facilities include an entertainment programme, live music, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Sheraton Oman Hotel Amenities at Sheraton Oman Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Nightclub

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Bowling

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      Children's Pool

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      Golf

    • -

      Gym

    • -

      Indoor Pool

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      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

    • -

      Swimming Pool

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      Table Tennis

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      Tennis

LocationLocation

Map preview

Around this property:

Restaurants/Bars

1 km

Business Centre

1 km

Public Bus Stop

1 km

Cinema

2 km

Supermarket

2 km

Dentist

3 km

Doctor

3 km

Pharmacy

3 km

City 2

5 km

Hospital

5 km

Tourist Center

5 km

Beach

10 km

Town Centre

10 km

Disco/Nightlife

10 km

Highway

10 km

Park

10 km

Sea

10 km

Shopping Center

10 km

Theatre

10 km

Water Activities

10 km

Diving School

15 km

City 1

15 km

Golf Location

30 km

Golf Course

30 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1014

Very Good

229

Average

41

Poor

16

Terrible

31

Recent Reviews: 1331

  • User:Adrianaaaa05

    Trip type: Solo travel

    Amazing experience

    rating04 May 2026

    I had a wonderful stay at Sheraton Oman. The service throughout the hotel was excellent, and everything felt very well managed and professional. Housekeeping did an amazing job — the room was always spotless, fresh, and perfectly prepared every day.A special mention goes to Susan from the restaurant. She was more than helpful, always attentive, and clearly worked incredibly hard to make sure guests had a great experience. Her positive attitude and dedication really stood out — she’s truly amazing and made our stay even more enjoyable.Overall, a fantastic experience. Sameh Fathy, Guest Services / Front Office at Sheraton Oman Hotel, responded to this review Dear Adrianaaaa05,Thank you very much for sharing your wonderful feedback regarding your recent stay at Sheraton Oman. We are delighted to know that you enjoyed your experience and that our team’s professionalism and attention to detail made such a positive impression.We are especially grateful for your kind words about our housekeeping team and their efforts to ensure your room was always fresh and spotless. It is also a pleasure to hear that Susan from our restaurant contributed so meaningfully to your stay. Her dedication and warm hospitality truly embody the spirit of our service, and we will be sure to recognize her for her outstanding contribution.Your appreciation motivates us to continue striving for excellence, and we look forward to welcoming you back for another fantastic experience in the future.Warm regards,Sameh FathyDirector of Rooms Operation

  • User:Fayiz A

    Trip type: Family

    Special occasion booking

    rating01 May 2026

    I booked a hall for a special occasion. The service and staff were extremely helpful, and I highly recommend booking with them. Sameh Fathy, Guest Services / Front Office at Sheraton Oman Hotel, responded to this review Thank you sincerely for choosing Sheraton Oman to host your special occasion. We are delighted to hear that our team’s service and support contributed to making your event memorable.Dear Fayiza2026,Your kind recommendation is greatly appreciated, and we are proud that our staff’s dedication and hospitality met your expectations. It is always our goal to ensure that every celebration is handled with care and professionalism.We look forward to welcoming you again, whether for another special occasion or a relaxing stay.Warm regards,Sameh FathyDirector of Rooms Operation

  • User:Trail63252470213

    Trip type: Friends getaway

    Amazing day in Sheraton Muscat

    rating17 Apr 2026

    we had a day pass and enjoy free flow drinks and food in hive restaurantit was amazing, the service is excellent! shout out to rashyid, brahim and chef vito & chef jainul for the great service and food. shisha is smooth toocannot wait to come back Rejin Thomas, General Manager at Sheraton Oman Hotel, responded to this review Dear Trail63252470213, Thank you for sharing your wonderful experience with us.We’re delighted to hear that you had an amazing day at Sheraton Muscat and truly enjoyed your day pass at Hive, especially the free-flow food and beverages. It’s fantastic to know that the service made such a positive impression.Your kind recognition of Rashyid, Ibrahim, Chef Vitto, and Chef Jainul will mean a lot to them—we will be sure to share your compliments with the team. We’re also glad you enjoyed the shisha experience.We truly appreciate your feedback and look forward to welcoming you back again soon for another memorable visit.

  • User:Kamonpun S

    Trip type: Couples

    Lovely coffee

    rating27 Mar 2026

    Special thanks to Delycia for the exceptional care. The coffee she made was absolutely delicious, and the atmosphere in the shop was amazing simply fabulous! ☕✨ Rejin Thomas, General Manager at Sheraton Oman Hotel, responded to this review Dear Kamonpun S,Thank you for sharing your lovely feedback with us.We are delighted to hear that you enjoyed the coffee and the wonderful atmosphere in our outlet. Your kind words about Delycia truly mean a lot—she will be thrilled to know that her exceptional care and attention made your experience so special. We are proud to have her as part of our team.Your compliments inspire us to continue creating memorable moments for our guests.We look forward to welcoming you back for another fabulous experience.

  • User:Climber67908861862

    Trip type: Couples

    Thank you Delycia

    rating27 Mar 2026

    Thank you, Delycia, for the exceptional service at Sheraton. Your professionalism, warm hospitality, and genuine smile truly made our experience memorable. You are a wonderful reflection of the hotel’s standards. We sincerely appreciate your dedication and kindness. Rejin Thomas, General Manager at Sheraton Oman Hotel, responded to this review Dear Climber67908861862,Thank you very much for your kind and heartfelt feedback.We are truly delighted to hear that Delycia made such a positive impression during your stay. Your recognition of her professionalism, warm hospitality, and genuine care means a great deal to us. We will be sure to share your wonderful comments with her, as it will certainly inspire and motivate her to continue delivering exceptional service.At Sheraton, we take great pride in creating memorable experiences for our guests, and it is always rewarding to know when our associates succeed in doing so.We sincerely appreciate your kind words and look forward to welcoming you back for another exceptional stay.

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