Hotel Faranda Guayacanes, A Member Of Radisson Individuals

Recent Reviews: 84

• User:Tourist59821210358

  Trip type: Family

  Great hotel

  16 Mar 2026

  Its not a luxury hotel, but, for what it offers its petty great! I sleept deep and the breakfast was EXELLENT, very good hotel, great beds, free breackfast, pool (good one) and a small lake with fishes (not for swiming), if you want to stay in chitre, this is a great place, and its economic, with great rooms, just spectacular, it is close to some restaurants and activities (you can ask for a taxi with the service, great service) noisless, very peacefull place, one of the best hotels i stayed! Gestor de Experiencia, Guest Services / Front Office at Hotel Faranda Guayacanes, responded to this review Dear guest, thank you very much for your wonderful review. We are delighted to hear that you found our hotel to be a great place to stay in Chitré. It is gratifying to know that you enjoyed the excellent breakfast, comfortable beds, and the peaceful atmosphere we strive to provide. We appreciate your kind words regarding our amenities, including the pool and the small lake. Your feedback about our service is invaluable, and we are pleased to hear that you found it to be efficient. We look forward to welcoming you back on your next visit to Chitré, and we are committed to making your stay just as enjoyable. Thank you once again for your positive remarks.Warm regards,Concierge Team

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• User:ViajeroESQ

  Trip type: Solo travel

  FARANDisaster

  03 May 2025

  I was quoted and ASTRONIMICAL rate for this two star property. They took advantage of the date but confirmed my reservation and took my credit card over three weeks before my arrival. The evening before my arrival, the Hotel's Front Desk sent me a "confirmation". About one hour afterwards, FARANDA Central Reservations advised me that they had overbooked the property. (16 hours before check in). They offered me a substitute property of a "better category" ("mejor categoría"). It turned out this was a lie. They offered a worse property and did not offer to pay for it even though it was their "mistake". Then my ordeal started. I called EVERY FARANDA number I could find, including 215-9000 and nobody answered that evening. Starting at 6am the next morning, I made more calls and nobody answered. Finally, the Hotel took a call and said that these mixups are usual and they could not do anything. Someone at the FARANDA Soloy took the call and showed empathy. At 8:30 am the day of my arrival I got a text message from FARANDA Reservations with the same ridiculous offer. I insisted that if they wanted to give me a substitute stay, they should pay for it. (I knew it was an inferior category). I said I did not expect that from Faranda and that it was not Radisson standard treatment. Finally, they said they would respect my reservation. I did get to talk to the Hotel's manager and she was empathic too. Upon arrival they stuck me with late check in (3pm) but I managed to get them to acommodate a bit earlier (215pm). The property is dated and needs a lot of work. The staff is fine. Breakfast is adequate. Had lunch waiting for my room and the food was acceptable but service very slow. The room is a mix of old and new. The owners need to invest some money if they want to save this property. The pool is open to day stays so it feels public. Overall limited maintenance and landscaping. Sorry for this review, but it is my honest opinion. They have serious problems. Gestor de Experiencia, Guest Services / Front Office at Hotel Faranda Guayacanes, responded to this review We sincerely apologize for the inconveniences you experienced during your stay at our hotel. We understand the frustration caused by the overbooking situation and the lack of proper communication. Your feedback is valuable to us, and we will address the issues raised with our team to ensure this does not happen again. We appreciate your honesty and will take your comments into consideration for future improvements. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future for a better experience.

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• User:leabhema

  Trip type: Business

  Cozy and quiet, but needs some love.

  11 Sept 2024

  It doesn't have much maintenance in general. The walls of the room were dirty, as if they hadn't been painted for a long time. The toilet lid was broken. The bed cushions had a damp smell and so did the room. The breakfast was very tasty and had many options, but very little for an adult, the portions were like those for a child. The place was very quiet and peaceful. We had a good location to rest. It wasn't bad, but it could have been better. We arrived almost at night and there was no one to guide us on what we had to do, it was by chance that we saw someone and were able to ask. Gestor de Experiencia, Guest Services / Front Office at Hotel Faranda Guayacanes, responded to this review Dear Abi H, thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the quiet and peaceful atmosphere, as well as our delicious breakfast options. We sincerely apologize for the maintenance issues you encountered during your stay. Your comments regarding the room's condition, as well as the check-in experience, have been noted, and we are committed to addressing these areas for improvement. Guest satisfaction is our top priority, and we appreciate your valuable insights that will help us enhance our services. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Warm regards from Hotel Faranda Guayacanes.

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• User:Odysseas M

  Trip type: Business

  Not recommended.

  22 Oct 2023

  Not clean bathroom. The floor was full of stains.Sheets on the beds was a complete mess.Very bad smell in the room. Like it was closed for weeks.They asked for 22 usd to check-in one hour earlier at 14:00 instead of 15:00They told me I will receive my invoice ny email, but never sent it. Hotel El Panama By Faranda Grand, Otro at Hotel Faranda Guayacanes, responded to this review Thank you for staying at Hotel Faranda Guayacanes Chitré and for taking the time to share your opinion with us.We regret to know your experience was not up to your expectations and that an excellent service was not provided, as per usual. Your observations were shared with the team to improve our services and for sure the experienceWe hope you can give us the opportunity to serve you again in our facilities. We assure you that you will have an excellent stay!

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• User:Trip30392469521

  Trip type: Family

  can not sleep

  13 Oct 2023

  Excessive noise without being able to sleep due to a concert they had at night. All night with excessive noise until 3 in the morning. Breakfast included very bad. Air conditioning with bad smell and dirty. I do not recommend it. Hotel El Panama By Faranda Grand, Otro at Hotel Faranda Guayacanes, responded to this review Thank you for staying at Hotel Faranda Guayacanes and for taking the time to share your opinion with us, EgbertoWe regret to know your experience was not up to your expectations and that an excellent service was not provided, as per usual. Your observations were shared with the team to improve our services and for sure the experienceWe hope you can give us the opportunity to serve you again in our facilities. We assure you that you will have an excellent stay!Best regards,AlejandraGuest Relations Supervisor

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