Hotel Faranda Express Soloy & Casino, A Member Of Radisson Individuals

Recent Reviews: 280

• User:Peter D

  Trip type: Business

  Wonderful i stay here many there are always looking for ways to improve service n food

  16 May 2026

  Very central for getting around panama city close to train station Gestor de Experiencia, Guest Services / Front Office at Hotel Soloy & Casino Panama by Faranda Express, responded to this review Dear Mr. Peter D, Thank you very much for your wonderful comments and for choosing to stay with us time and time again. We truly appreciate your loyalty and the trust you continue to place in our hotel. It is very rewarding to know that you recognize our continuous efforts to improve both our service and food experience. Your support motivates our team to keep delivering memorable stays to all our guests. We look forward to welcoming you back again soon. Kind regards, Guest Experience Team

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• User:ColoMandM

  Trip type: Couples

  Sketchy neighborhood but OK hotel

  22 Feb 2026

  The hotel itself is good. It's old, but very clean. The neighborhood is scary. The person who dropped us off is a Panama City native. He told us to not walk around. Staff at the hotel are friendly and helpful. Gestor de Experiencia, Guest Services / Front Office at Hotel Soloy & Casino Panama by Faranda Express, responded to this review Dear ColoMandM, Thank you very much for taking the time to share your impressions following your stay at Hotel El Panamá by Faranda Grand.We are pleased to know that you found the hotel clean and that our team was friendly and helpful throughout your visit. Your kind words about our staff truly mean a lot to us.Regarding your comments about the neighborhood, we understand that first impressions can vary. Our hotel is located in a central and busy area of Panama City, with convenient access to restaurants, shops, and main avenues. Like in any major city, we always recommend guests take standard safety precautions and consult our front desk team for guidance on transportation and nearby areas to explore comfortably and safely. We are always happy to assist with recommendations and trusted transportation options.We sincerely appreciate your balanced feedback and hope to have the opportunity to welcome you again in the future.Kind regards,Concierge TeamHotel El Panamá by Faranda Grand

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• User:Mark A

  Trip type: Solo travel

  Wonderful place to stay in a mesmerizing city!

  29 Jan 2026

  Check in is 3 PM sharp, after flying a redeye from San Francisco airport, It was tough to wait in such a long line but well worth it. No early check-in. The room is terrific especially for the price. There is a 24 hour grocery store across the street and it was near Cancon Mountain for the hike. I had to finish up my Pensonado visa at the tribunal electoral right across the street. I would definitely stay here. There is a great view of the sunset with the Panamanian flag out the numerous windows. Enjoy. 😊 Gestor de Experiencia, Guest Services / Front Office at Hotel Soloy & Casino Panama by Faranda Express, responded to this review Dear Mark A, thank you for taking the time to shar your experience. We are pleased to hear that you found our location convenient, especially with thenearby grocery store and the proximity to Cancon Mountain for your hiking plans. It is wonderful toknow that you enjoyed the view of the sunset and the comfort of your room, which you found to be a reat value. We appreciate your understanding regarding the check-in process and are glad that your tay was enjoyable overall. We look forward to welcoming you back on your next visit to this mesmeriing city.

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• User:R N

  Trip type: Couples

  2pair socks hoodies parachute pants, a hot blow dryer and 3 blankets

  02 Oct 2025

  The hotel is nice and clean. Our room is very spacious with a separate bedroom; tv is only in bedroom. Everyone including staff are very nice! The not good: EXTREMELY COLD 🥶 can’t shut a/c off and to turn it up does nothing! We arrived Tuesday and today is Friday and haven’t gotten good rest. We are here at this hotel a week and want to change hotels. Hubby and I are freezing! I currently have on 2 pair of socks, hubby’s parachute pants, 2 shirts and a hoodie! Hubby has on jeans, shirt, socks and hoodie…I did not pack for cold in Panama. I spoke with the front desk several times but nothing. We won’t be back to this hotel and would not recommend especially if you are an older adult who may have sensitivity to cold, hence coming to a hot environment! Gestor de Experiencia, Guest Services / Front Office at Hotel Soloy & Casino Panama by Faranda Express, responded to this review Dear R N, thank you for taking the time to share your experience with us. We are pleased to hear that you found our hotel nice and clean, and that our staff provided you with friendly service. However, we sincerely apologize for the discomfort you experienced during your stay. Your feedback regarding the room temperature is important to us, and we will address this issue with our maintenance team to ensure future guests have a more comfortable experience. We appreciate your comments and hope you will consider giving us another opportunity to serve you better in the future.

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• User:Iris C

  Trip type: Family

  Bad connection

  27 Sept 2025

  Wifi didn't work in the entire building, for a foreigner is very hard to stay in contact at the hotel, only the lobby had internet out of the 12 floors.Personnel was very nice and professional!The hotel seem with either very low care or old. The floors were not so clean in general and the walls as well.The elevator would not detect people therefore It would stuk people with its doors Gestor de Experiencia, Guest Services / Front Office at Hotel Soloy & Casino Panama by Faranda Express, responded to this review Dear Ms. Iris C, thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. Your feedback regarding the internet connectivity and the cleanliness of the facilities is invaluable, and we will address these issues with our team to ensure improvements are made. We are pleased to hear that you found our personnel to be nice and professional; they strive to provide the best service possible. We appreciate your comments and hope you will consider staying with us again in the future, as we are committed to enhancing our guests' experiences.

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