Las Americas Golden Tower Panama

Recent Reviews: 1946

• User:marshall b

  Trip type: Couples

  Good, but there are so many good options in Panama

  14 Apr 2026

  The Las Americas Golden Tower Panama is a nice hotel, but there are many nice hotels in Panama. It does not stand out. The hotel appears to have been built when space was the primary reason to book a room. However, we found (during a 9 day visit) that hot water was inconsistent. There is also no microwave in guest rooms (or available to guests) - which is a big problem in a city filled with restaurants. These two items alone will make me seek a different hotel on future visits to Panama. The rooms are clean. It has nice ammenities, along with local prestige, but hot water and microwaves are important to me. Gestor de Experiencia, Guest Services / Front Office at Hotel Las Americas Golden Tower Panama, responded to this review Dear Mr. Marshall B, thank you for taking the time to share your experience with us. We appreciate your feedback regarding your recent stay. It is encouraging to hear that you found our hotel clean and recognized our amenities. However, we understand that there are areas where we can improve. Your comments regarding the hot water and the availability of microwaves have been duly noted, and we will address these concerns with our team to enhance our guest experience. We hope you will consider staying with us again in the future, as we are committed to making continuous improvements to meet the expectations of our valued guests.

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• User:Gabriel O

  Trip type: Business

  Amazing

  12 Mar 2026

  Excellent everything was superb.Shout out to the food and beverage team!!!Specially Naydeline for her willingness to help my group every morning.We are so grateful for everything.Everyone has exceeded our expectations.The rooms are really great!!’ Gestor de Experiencia, Guest Services / Front Office at Hotel Las Americas Golden Tower Panama, responded to this review Dear Gabriel O, thank you very much for your wonderful review. We are delighted to hear that your experience was superb and that our food and beverage team, especially Naydeline, made a positive impact on your stay. It is our priority to exceed our guests' expectations, and we are thrilled to know that you found the rooms to be great. Your gratitude means a lot to us, and we will certainly share your kind words with our team. We look forward to welcoming you back in the future for another exceptional experience.

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• User:Patricia B

  Trip type: Solo travel

  Not great...not even good.

  02 Mar 2026

  I would NEVER stay here again...based on this:-Room service order was doubled...ordered cheeseburger and fries...i got 2 cheeseburgers and fries, because the person on the phone taking orders COULD NOT SPEAK ANY ENGLISH! My order arrived and I was presented with a bill for twice as much...told him to take an order away and adjust the bill. OF COURSE he could not understand any English either. Then another person comes up with the right bill, and I am like what to you want me to do? She also had some handheld device, but she would not explain what she wanted...BECAUSE SHE COULD NOT SPEAK ANY ENGLISH EITHER! Room service is a sensitive area, and I do not understand why a hotel that has "Americas' in the title would not have bilingual folks taking room service orders!- No face or wash cloths...so I guess I am supposed to use my HAND???- No hot water for the shower, and I stayed there 5 nights!- Buffet - pictures on website are deceptive! Scrambled eggs were so runny I could hardly eat them. Then when they were "right" they were ICE COLD. I complained...the next day they were perfect. THEY DO NOT COOK THE BACON...so you need to like your bacon medium rare or eat some other meat - that typically would not go with scrambled eggs! I did bring this to the attention of the hotel...and I got.... a fruit salad...yeah me! Gestor de Experiencia, Guest Services / Front Office at Hotel Las Americas Golden Tower Panama, responded to this review Dear Patricia B, thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced, particularly with the room service and the challenges in communication. Your comments are invaluable to us, and we will address these issues with our team to ensure that our service meets the expectations of our guests. We also regret that your experience with the buffet did not meet your standards, and we appreciate your input as it helps us improve. We hope you will consider giving us another opportunity in the future to provide you with a better experience.

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• User:RinaColorado

  Trip type: Couples

  Good option for Panama City

  23 Feb 2026

  We enjoyed the stay at the hotel. Very central to everything. Plenty of dining options. The hotel staff was friendly. I could stay there again Gestor de Experiencia, Guest Services / Front Office at Hotel Las Americas Golden Tower Panama, responded to this review Dear RinaColorado, thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay and found our location convenient, as well as appreciated the variety of dining options available. It is also wonderful to know that our staff made a positive impression on you with their friendliness. We would be pleased to welcome you back on your next visit to Panama City, and we look forward to providing you with another enjoyable experience. Your feedback is invaluable as we strive to enhance our services.

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• User:Austin C

  Trip type: Business

  Excellent!

  22 Feb 2026

  Excellent stay! Kayla was extremely helpful with accommodating our organizations needs! Gestor de Experiencia, Guest Services / Front Office at Hotel Las Americas Golden Tower Panama, responded to this review Dear Austin C, thank you very much for your kind words regarding your recent stay. We are delighted to hear that you had an excellent experience and that Kayla was able to assist in accommodating your organization's needs. Our team strives to provide exceptional service, and it is gratifying to know that we met your expectations. We appreciate your feedback and look forward to welcoming you back in the future for another wonderful stay.

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