The hotel is the best in Arequipa! The rooms are big and modern, everything is there. The location is the best - next to all main attractions and on the quite non-traffic street. The service and the reception is extremely kind and helpful. We are returning every year.
San Agustin Hoteles, Otro at Hotel San Agustin Posada del Monasterio, responded to this review
Dear Guest,Thank you so much for your wonderful review and for your continued loyalty to Hotel San Agustín Posada del Monasterio.We are truly honored to know that you consider us the best hotel in Arequipa and that you choose to return year after year. There is no greater compliment than the trust of guests who make us part of their travels time and again.We are delighted that you enjoy our spacious rooms, privileged location, and the warmth and professionalism of our team. Providing exceptional service and memorable experiences is what inspires us every day.We look forward to welcoming you back for many more visits and creating even more wonderful memories in Arequipa.Thank you for your trust. We invite you to follow us on social media @hotelessanagustin to discover new experiences, destinations, and updates from our hotels.Kind regards,Hotel San Agustín Posada del Monasterio
User:Paul P
Trip type: Couples
Holiday in Peru
27 May 2026
They were very helpful and we left luggage at reception for us when we did overnight side trips
San Agustin Hoteles, Otro at Hotel San Agustin Posada del Monasterio, responded to this review
Dear Guest,Thank you very much for sharing your experience at Hotel San Agustín Posada del Monasterio.We are delighted to know that our team was able to assist you during your travels around Peru and that our luggage storage service made your side trips more convenient and enjoyable.Providing comfort and support to our guests throughout their journey is very important to us, and we are happy to know we could be part of your travel experience.We hope to welcome you again in the future during another visit to Arequipa.Kind regards,Hotel San Agustín Posada del Monasterio
User:Sue H
Trip type: Couples
Could do better
26 May 2026
The location of this hotel is excellent. Just opposite the monastery and a short walk to the Plaza de Armas. It is set in a beautiful building with lots of comfortable seating areas both inside and out. If you decide to stay here ask for a quiet room as we spent our first night awake until 1am due to an open air night club opposite. The rooms are fairly basic and a bit stark but they do have a kettle and basic tea and coffee supplies and a fridge. Bed is firm.Water pressure in the shower is poor so you get quite cold showering and the towels are very rough. Breakfast is average and the coffee isn’t great but the gentlemen who supervises breakfast is lovely. We had one meal in the restaurant which was fine but the service was a bit confused.
San Agustin Hoteles, Otro at Hotel San Agustin Posada del Monasterio, responded to this review
Dear Guest,Thank you for taking the time to share your detailed feedback about your stay at Hotel San Agustín Posada del Monasterio.We are pleased to know that you enjoyed our privileged location, the charm of our historic building, and the comfort of our common areas. We also appreciate your kind comments regarding our breakfast supervisor, which we will be happy to share with our team.At the same time, we sincerely regret that certain aspects of your stay did not fully meet your expectations. We understand how important a good night's rest and comfort are while traveling, and we appreciate your observations regarding the noise, room amenities, water pressure, breakfast experience, and restaurant service.Your feedback is very valuable to us and helps us identify opportunities for improvement as we continue working to enhance our guests’ experience.Thank you again for your visit, and we hope to have the opportunity to welcome you back in the future.Kind regards,Hotel San Agustín Posada del Monasterio
User:Julie H
Trip type: Couples
Lovely traditional hotel
02 May 2026
Really lovely traditional hotel in the historical district of Arequipa. Only stayed 1 night as part of a tour but would definitely stay here again. Big comfy bed and good breakfast. Right opposite the monastery and a few minutes walk to the main square. Quite a few nice restaurants close by.
San Agustin Hoteles, Other at Hotel San Agustin Posada del Monasterio, responded to this review
Dear Guest,Thank you very much for sharing your experience at Hotel San Agustín Posada del Monasterio, Arequipa.We are delighted to know that you enjoyed your stay, even if it was a short one. It is wonderful to hear that you appreciated our traditional style, comfortable rooms, and breakfast, as well as our location in the historic center, just steps from the main square and nearby attractions.Your kind words mean a lot to us, and we are especially pleased to know you would choose to stay with us again.We look forward to welcoming you back for a longer and even more enjoyable stay.Kind regards,Hotel San Agustín Posada del Monasterio
User:Sightseer371222
Trip type: Friends getaway
None
29 Apr 2026
Larry was wonderful 👍 Great service and clean rooms.
San Agustin Hoteles, Other at Hotel San Agustin Posada del Monasterio, responded to this review
Dear Guest,Thank you very much for sharing your experience at Hotel San Agustín Posada del Monasterio, Arequipa.We are glad to know you enjoyed our service and the cleanliness of our rooms.A special thank you for highlighting Larry; his dedication and service truly make a difference. We will gladly share your kind words with him.We look forward to welcoming you again on a future visit.Kind regards,Hotel San Agustín Posada del Monasterio