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Jw Marriott El Convento Cusco

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Jw Marriott El Convento Cusco

locationPeru, Cuzco

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About Jw Marriott El Convento CuscoAbout Jw Marriott El Convento Cusco

Location

The hotel is located in the historic centre of the city of Cusco a few metres from the main square and the main attractions of the city. The establishment is surrounded by the main Peruvian historical and archaeological sites.

Facility

153 non-smoking rooms are located on 4 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Excellent swimming awaits guests at the indoor pool. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers horse riding. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna, a steam bath and a beauty salon. Subject to charge: massage treatments.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. The restaurant has air conditioning and high chairs for children. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Jw Marriott El Convento Cusco Amenities at Jw Marriott El Convento Cusco

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

City Centre

200 m

Tourist Centre

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3865

Very Good

408

Average

99

Poor

57

Terrible

47

Recent Reviews: 4476

  • User:Dovhoz

    Trip type: Couples

    Excellent stay at the JW Marriott!

    rating27 May 2026

    From the moment we walked into the hotel until our check out ( and we had 2 stays within 6 days), the front desk was excellent in assisting us in every way. Like most guests there, we had several excursions where we are looking for drivers and guides and they’re looking for their parties. They were great in making a phone call for our guide at 4AM and it’s so helpful to have them SPEAKING SPANISH for us or translate!! They were attentive, informative, polite and professional. I’m sure they don’t get enough credit, but all of the staff at the desk were wonderful. Also, the nice gentleman that would be setting up the breakfast buffet was kind to get fill my water bottle with ice each morning when he was already busy setting things up. I had written names down to be sure and acknowledge these folks personally, but that list is gone forever. I hope to return to this wonderful city and have the opportunity to stay at the JW Marriott next time! Gracias!!

  • User:Janet K

    Trip type: Friends getaway

    Mindful attention to luxurious detail

    rating24 May 2026

    Fabulous stay at this hotel. Rooms are luxurious, and staff is super friendly and helpful and cheerful. Take the tour of this former convent because there is such an interesting history. Lots of attention to detail makes your stay extremely pleasurable. The courtyard is a calm retreat and offers local handiwork, herb garden, and cute Panchita ( baby llama) with whom you can get lovely pictures. Pool, hot tub and spa are wonderful. Breakfast buffet is large and varied. Lots of other unexpected perks that enrich your experience. It’s located about 4 blocks from the main plaza so quick access to San Pedro market and lots of other cool archeological sites. Highly recommend!!!

  • User:Cal_Travel_Lover

    Trip type: Family

    Historic, convenient hotel

    rating16 May 2026

    Our family of 6 adults were booked here by our travel guide, Inca Expert Travel, for three nights at the end of our trip to Peru. The hotel is very conveniently located and we appreciated its historic restoration with modern conveniences. We followed the advice of previous tripadvisor reviewers to make sure we weren't placed in the basement rooms without windows. The included breakfast buffet was one of the most extensive during our trip. We especially loved the family who brought their baby alpaca for a visit in the courtyard.

  • User:LibbyCincinnati

    Trip type: Family

    Beautiful hotel in a great location

    rating16 May 2026

    This is a beautiful hotel in a great location in old Cusco not far from the square. The hotel is stunning. Rooms are large and ours overlooked the courtyard. This was a former convent so it had a unique design . This is not the average Marriott. This is an excellent hotel.

  • User:Sunshine65718436242

    Trip type: Friends getaway

    Best hotel in Cusco

    rating11 May 2026

    Beautiful hotel. The service was clean, good and fast. They were very helpfull. The food was increíble!

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