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Palacio Manco Capac

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Palacio Manco Capac

locationCuzco, Peru

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About Palacio Manco CapacAbout Palacio Manco Capac

location

This hotel welcomes guests in Cuzco.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

rooms

Rooms are equipped with central heating. Some rooms include a balcony. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, a sauna and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Palacio Manco Capac Amenities at Palacio Manco Capac

  • Facilities

    • -

      24-hour reception

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      Currency Exchange

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      Conference Room

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      Room Service

    • -

      Pets

    • -

      Ironing services

    • -

      Laundry

    • -

      Parking

    • -

      Smoking rooms

    • -

      Wifi

  • Beauty and Spa

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      Massage

    • -

      Spa

  • Building Information

    • -

      Garden (m²)

  • Common Area

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      Library

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      Picnic area

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for guests

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Special Diet

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      Continental Breakfast

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      Bar

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      Barbeque

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      Restaurant

  • Room Facilities

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      Shower

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      Bathtub

    • -

      Hairdryer

    • -

      TV

    • -

      Bathrobes

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      Closet

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      Room service

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      Slippers

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      Toiletries

  • Security

    • -

      Security Guard

  • Transfers

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      Airport Transfers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

496

Very Good

43

Average

31

Poor

14

Terrible

4

Recent Reviews: 588

  • User:Don_Robaina

    Trip type: Couples

    A beautiful hotel with panoramic views and exceptional service

    rating30 Aug 2026

    We very much enjoyed our stay at Palacio Manco Capac. The hotel is beautifully situated above Cusco and offers a wonderful panoramic view over the city. It is only a short walk downhill to the historic centre. For the way back up, however, we usually took an Uber, which was very convenient.The hotel grounds are lovely and have a peaceful, special atmosphere. One of the highlights for us was the very friendly and tame alpaca family. We spent some wonderful time with them, which made our stay especially memorable. It is also fascinating to see the original Inca foundations preserved within the hotel grounds.We would especially like to thank the hotel manager, José. With great patience, expertise and genuine kindness, he helped us find the perfect room for our needs. We greatly appreciated his personal assistance and are very thankful to him.Overall, Palacio Manco Capac is a unique and charming place to stay in Cusco, combining history, beautiful surroundings, spectacular views and excellent service. We had a wonderful experience and would happily stay here again. Gestor de Experiencia, Guest Services / Front Office at Palacio Manco Capac | By Ananay Hotels, responded to this review Dear Mr. Robaina:Thank you for your wonderful review, we are delighted to hear that you enjoyed your stay and appreciated the panoramic views, the peaceful atmosphere, and the friendly alpaca family. Your kind words about, Jose, will be shared with him. We look forward to welcoming you back in the future.SincerelyMirella Monteagudo

  • User:Ericka M

    Trip type: Family

    An absolute masterpiece in Cusco – simply flawless!

    rating07 Jul 2026

    Our stay at Palacio Manco Capac was nothing short of perfection. The location is ideal, tucked away just a few blocks from the main plaza, offering both convenience and tranquility. From the moment we arrived, the staff was deeply impressive. Pilar and Jose at the reception were amazing, courteous, and incredibly quick to help us manage our altitude sickness, which made a world of difference.The rooms are elegant, extremely comfortable, and feature stunning views of Cusco. A highlight of our mornings was opening the window to find the hotel's resident alpacas right outside—my husband absolutely loved petting them! Every morning started with a delicious, homemade breakfast and exceptional service. John at the restaurant was incredibly friendly and attentive. It truly does not get better than this. I highly recommend this hotel; you will not be disappointed! Gestor de Experiencia, Guest Services / Front Office at Palacio Manco Capac | By Ananay Hotels, responded to this review Dear Ericka:Thank you so much for your lovely words!, we are thrilled to hear that your stay at Palacio Manco Capac was perfect. It means the world to us that Pilar, Jose, and John made you feel cared for, and we’re so glad we could help you settle in comfortably.Those morning alpaca visits are our favorite too! ??We hope to welcome you back to Cusco soon.Sincerely,Mirella MonteagudoGerente

  • User:Rebecca L

    Trip type: Friends getaway

    Great staff, comfortable rooms & amazing views

    rating07 Jun 2026

    The staff at Palacio Manco Capac made our stay even better - everyone was super helpful and friendly. We want to shout out Jose in particular who was accommodating and even gave us our choice of room for an upgrade when we arrived - nothing was too much for him and the team.The food at breakfast, plus room service from the restaurant for dinner when we’d had long days, was all delicious.The views and buildings were also great and we never got too cold (they maybe have upgraded their heating options and it was plenty for us!). Whilst it is a bit of a walk up to the hotel from the centre of Cusco, we would recommend this place to anyone! Gestor de Experiencia, Guest Services / Front Office at Palacio Manco Capac | By Ananay Hotels, responded to this review Dear Rebecca: Thank you for your wonderful feedback, we are delighted to hear that our staff, especially Jose, contributed to your enjoyable stay, it is great to know that you appreciated the food and the stunning views. We look forward to welcoming you back in the future.Sincerely,Mirella MonteagudoManager

  • User:Imogen C

    Trip type: Couples

    Beautiful hotel, excellent staff

    rating07 Jun 2026

    Beautiful hotel with friendly and efficient staff. A special thanks to John for excellent service and helping us learn a little Spanish. And to Carmen too for tips on local knowledge. After travelling the massage was welcome and excellent quality and value. It is an advantage to be above the city as the air is cleaner (important when at high altitude). Taxi just a few sol to get back up the hill Gestor de Experiencia, Guest Services / Front Office at Palacio Manco Capac | By Ananay Hotels, responded to this review Dear Imogen:Thank you for your wonderful feedback, we are delighted to hear that you enjoyed your stay and appreciated the service provided by our staff, especially John and Carmen. We look forward to welcoming you back in the future.Sincerely,Palacio Manco Capac team

  • User:Leeron M

    Trip type: Couples

    Amazing experience - thank you Jose

    rating06 May 2026

    Stayed here for my partners birthday. Everything about our stay was incredible. The manager, Jose, in particular made sure everything was perfect for her birthday. He gave us a great price and upgraded the room, arranged for breakfast in the room and champagne for her birthday morning. He made everyone of our requests happen (big stuff and small stuff). He made sure my partner had a really special birthday.The hotel itself was clean, staff were super friendly, good location to the city and with a great view from the terrace. I could not reccomend this hotel more. We absolutely loved it. Gestor de Experiencia, Guest Services / Front Office at Palacio Manco Capac | By Ananay Hotels, responded to this review Dear Leeron:Thank you for sharing your wonderful experience, we are delighted to hear that you enjoyed your stay. We appreciate your kind words and hope to welcome you back in the future.Sincerely;Palacio Manco Capac Team

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