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The hotel is strategically located near important places like Qoricancha, the Temple of the Sun, and the traditional main square Plaza de Armas. It is a 10-minute cab ride to the airport and 5-minute walk to the railroad station to Puno.
The hotel has 127 rooms, including 30 single rooms and 40 double rooms, which are located on 6 storeys and are reachable by 2 lifts. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
Dining facilities include a non-smoking restaurant, a dining room, a breakfast room, a café and a bar. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can order à la carte. Set menus are available at dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Facilities
24-hour check-in
24-hour reception
Air conditioning
Bar(s)
Café
Cloakroom
Conference Room
Currency Exchange
Disability-friendly
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Small supermarket
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Contactless room service
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Mandatory mask-wearing
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Continental Breakfast
Set menu dinner
Special Diet
Special Offers

Tourist Centre
130 km
Excellent
4763
Very Good
1178
Average
192
Poor
50
Terrible
35
Recent Reviews: 6219
User:Tanya B
Trip type: Friends getaway
Cozy feel with great hospitality
26 Jun 2026
User:Marshell I
Trip type: Friends getaway
Overall experience is awesome!
26 Jun 2026
User:Brian M
Trip type: Couples
Hotel Sonesta exceeded our expectations
26 Jun 2026
User:hengbao
Trip type: Solo travel
Glad to stay here
26 Jun 2026
User:Carol S
Trip type: Friends getaway
Great stay
26 Jun 2026