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Sheraton Lima Hotel & Convention Center

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Sheraton Lima Hotel & Convention Center

locationCentro, Lima

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About Sheraton Lima Hotel & Convention CenterAbout Sheraton Lima Hotel & Convention Center

Location

This hotel enjoys a convenient location at the entrance to the historic centre of Lima. Attractions in the surrounding area include the Museo Italiano (100 m), the Museo de Arte (200 m), the Museo Nacional de Arqueologia Antropologia e Historia as well as a number of churches. It lies only 15 minutes from Jorge Chavez International Airport.

Facility

431 rooms, including 17 junior suites, 3 suites, 199 single rooms and 210 double rooms, are located on 19 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The holiday village has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning. Some rooms include a balcony. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The complex has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the holiday village, including cycling/mountain biking, tennis, a gym, a spa, a sauna, a steam bath and massage treatments.

Meals

Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. The complex offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner).

Payment

The complex accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Sheraton Lima Hotel & Convention Center Amenities at Sheraton Lima Hotel & Convention Center

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1276

Very Good

610

Average

223

Poor

74

Terrible

49

Recent Reviews: 2232

  • User:Geordie7483

    Trip type: Friends getaway

    3 .5 stars if it was available

    rating16 May 2026

    The Hotel is a little dated and tired which in itself for me was ok . My main 2 issues where that as a SHERATON there where no tea and coffee facilities in the room . Upon asking at reception I was told that’s one available in the suites !!! I then proceeded to ask for some sort of facility and was told they could give me a Kettle and go buy your coffee. Unfortunately when the kettle arrived it was literally the Kettle , no mug , no spoon nothing so i just went and bought all the stuff myself. This is unacceptable service from a Sheraton and the moment I asked about tea and coffee facilities I should have been offered. This is a basic standard in any 2 star hotel. The breakfast was ok and the room was cleaned nicely but the carpets in the rooms leave a lot to be desired. ( take flip flops ). Melisa Cornejo, Guest Services / Front Office at Sheraton Lima Historic Center, responded to this review Dear Georgie7483, Thank you very much for taking the time to share your detailed feedback following your stay with us. We truly appreciate your openness, as it helps us identify opportunities to improve our guest experience.First and foremost, please accept our sincere apologies for the inconveniences you encountered, particularly regarding the lack of in-room tea and coffee facilities. We fully understand your expectations, especially when staying at a Sheraton, and we regret that we did not meet this basic standard during your visit. Your experience at reception and the incomplete delivery of the kettle amenities you requested are certainly not reflective of the level of service we strive to provide, and we deeply apologize for this oversight.We also appreciate your honest comments about the condition of the rooms and carpets. While we are glad to know that you found the cleanliness and housekeeping service satisfactory, we recognize that aspects of the room’s condition did not meet your expectations, and I want to let you know that in a few months we'll be starting to replace the flooring in our roomsOn a positive note, we are pleased that you enjoyed the breakfast and the care provided by our housekeeping team, and we will be sure to share your kind recognition with them.Please rest assured that your comments have been taken seriously, and we are actively working on reviewing our service standards and amenities to better align with our brand promise and enhance the overall guest experience.We truly value your feedback and hope you will give us another opportunity in the future to provide you with a stay that fully reflects the quality and service you expect and deserve.Warm regards,Sheraton Lima Historic Center

  • User:Anu S

    Trip type: Solo travel

    Comfort

    rating11 May 2026

    I also want to add , the cheerfulness of Joseph , I met in the pool area /resturant and Camila in Resturant area added to the joy of my stay in Shereton , even with my language barrier , they were able to communicate with me to make my stay comfortable. Yes they should also get a raise 😁👍 Melisa Cornejo, Guest Services / Front Office at Sheraton Lima Historic Center, responded to this review Dear anusM2845X,,Thank you so much for your kind and thoughtful words. We are truly delighted to know that you had such a joyful stay with us.It is especially heartwarming to hear your recognition of Joseph and Camila. Your kind mention of their cheerfulness and dedication means a great deal, and we will be more than happy to share your lovely feedback with them. They will be thrilled to know they made such a positive impact on your experience.We are also very pleased to hear that They were able to connect with you and ensure your comfort — this is exactly the level of genuine, caring service we strive to provide every day.Your comment truly made us smile — and we completely agree, they are wonderful! 😊We sincerely appreciate you taking the time to share your experience, and we very much look forward to welcoming you back for another memorable stay.Warm regards,Sheraton Lima Historic Center

  • User:Dream206689

    Trip type: Business

    Great hotel close to historical center and fabulous restaurants within walking distance.

    rating23 Apr 2026

    Stayed at the Sheraton for a business meeting that was fairly close to the hotel. Elite status recognition was amazing and was upgraded to a suite. The Sheraton Club was being renovated so not great there but the interim lounge was appreciated nonetheless. The buffet breakfast at the on site restaurant was quite good and Cristian at that restaurant remembered my name after one day. Very impressed and appreciated.Rooms were clean and well appointed. Air conditioning could be better but it was manageable. Location is pretty convenient depending on what you are there for and a lot of great restaurants within walking distance. I’d stay there again next time I’m in Lima. Melisa Cornejo, Guest Services / Front Office at Sheraton Lima Historic Center, responded to this review Dear Dream206689, Thank you very much for taking the time to share your feedback with us and for choosing to stay with us. We truly appreciate your visit and your kind comments.We are truly grateful for your loyalty to our brand as a Elite Marriott Bonvoy member.We are pleased to know that your experience met your expectations and that you enjoyed your stay. Your positive evaluation is very meaningful to our team and serves as great motivation to continue providing attentive service and a welcoming environment for our guests.Thank you once again for your time and for being our guest. We look forward to the opportunity to welcome you back and provide you with another enjoyable stay in the future.Kind regards,Sheraton Lima Historic Center

  • User:Joel W

    Trip type: Solo travel

    A night in Lima

    rating14 Apr 2026

    Luis Hiallanca is amazing and he took very good care of me Melisa Cornejo, Atención al huésped/Recepción at Sheraton Lima Historic Center, responded to this review Dear Joel W,Thank you for your wonderful review! We're delighted to hear that Luis provided exceptional care during your stay. Your kind words mean a lot, and we'll make sure to share your feedback with him.Best Regards, Sheraton Lima Historic Center

  • User:Dane A

    Trip type: Solo travel

    Dan's solo trip 2026

    rating06 Apr 2026

    Love the location of the hotel, the breakfast was the best of the 5 hotels I stayed on this trip. It was clean and well maintained. Very courteous staff, very helpful indeed. Melisa Cornejo, Atención al huésped/Recepción at Sheraton Lima Historic Center, responded to this review Thank you for your glowing review and perfect score! We're delighted to hear that you enjoyed our location, breakfast offerings, cleanliness, and the helpfulness of our staff. Your kind words mean a lot, and we truly appreciate you taking the time to share your experience.Best Regards, Sheraton Lima Historic Center

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