Suites Del Bosque

Recent Reviews: 149

• User:Vacationer820546

  Trip type: Business

  Very bad experience

  18 Aug 2025

  I stay here for 3 nights every time i have to go out and come back to my room my access card didn’t work have to wait for the elevador only one works the other one was brokend takes for ever to go down to the lobby sometimes i have to use the stairs 7 floors down they fix the room with the same dirty sheets everydays and i known because they have stains no toilet paper fill and on top of that they refuse a late check out i understand is not and obligation just courtesy most of the time is a AMEX PRIVILEGIES but still won’t recomended for that price also the lady at recepcionist was very rude i think it was the manager i have very bad experience first time in many years i would never stay there again my room number was 705 so they known who i was

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• User:Piotr M

  Trip type: Friends getaway

  good hotel in Lima

  28 Mar 2024

  Very nice hotel in a nice part of Lima, rooms are very big and spacious, with a small kitchenette and a fridge, beds are big and comfortable,nice bathroom, breakfast was varied and tasty, very friendly and helpful staff at the reception, definitely a nice place to stay

• User:Terrafirma007

  Trip type:

  Check-In took too long

  12 Feb 2020

  The check-In process too far too long (12 minutes) and subsequent guests appeared to jump our priority in attention.The smell as we entered our room was of a very strong disinfectant. The overall quality of the room was POOR. The bed was comfortable I have to admit. The bathroom was in serious need of renovation.In addition to the Check-In process, Checking out was equally painful and took approx 15 minutes.The breakfast (included in the rate) was not very exciting and overall was poor. JACQUELINE DEL CASTILLO, Director General at Suites Del Bosque Hotel, responded to this review Dear Terrafirma007,First of all we trust you and your family are very well. We are sorry to read that your stay with us was not pleasant. We have taken note and are already implementing new standards and renovating the areas in need.We look forward to welcoming you back in our Hotel when time permits.Sincerely,Rocio ArosemenaDirector of Strategy & Innovation

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• User:Jacqueline T

  Trip type: Couples

  Very disappointing experience

  08 Aug 2019

  Staff wasn't helpful; the room was clean but with a musty smell that they seemed to try covering up with loads of air freshener, to the point of being unbearable. They gave us a new room without air freshener, but we had to bear the musty smell during our stay. Installations were old, particularly the elevator, inside the room the Aircon was loud and the electric sockets insufficient and inefficient, the electric kettle they provided (after request) only worked in the socket next to the TV. The bathroom apparently has been remodeled, but without care, and there were still cracked tiles and a crack in the sink, and poorly finished tile grout. Regarding cleanliness, there were soap marks in the shower, and dust over the sink top. However, the worst thing about our stay was that when we told the staff that the conditions under which we made the reservation in Booking were not being satisfied (provide slippers, kitchen accessories, coffee mugs, glasses), they replied that their policies changed the night before and that we could complain about it with booking. The only good things about this hotel were the location, the bed (it was comfy), and the breakfast, which was served at the Radisson (right across the Street). I wouldn't recommend this hotel at all, you can get a much better room for the same price at another hotel. JACQUELINE DEL CASTILLO, Director General at Suites Del Bosque Hotel, responded to this review Dear Jacqueline T,First of all we trust you and your family are doing well during these hard times. We noticed that your opinion remained unanswered.We are sorry to read that your stay with us was not pleasant. We have taken note and are already implementing new standards and renovating the areas in need.We look forward to welcoming you back in our Hotel when time permits.Sincerely,Rocio ArosemenaDirector of Strategy & Innovation

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• User:Meander12454

  Trip type: Couples

  Our stay

  20 Feb 2019

  I was a little bit disappointed with the small bath tub that came with the room size because it was a suite just for two. I was highly impressed with the water pressure in the shower, very powerful and felt so good. The bathroom amenities were a bit shocking because they only offered us bath facial bar of soap, shampoo and conditioner daily. I was surprised that they never offered hand and body lotion but again, yes i would stay there again and recommend friends or relatives. Our bed mattress was just a little too soft so we experienced a little body ache each morning. JDELCASTILLO, Director Comercial at Suites Del Bosque Hotel, responded to this review Dear passenger:Good morning, we appreciate your time by writing us opinions such as You help us to improve the service.We have detected the faults and we have corrected them.The mattresses are ergonomic and have been purchased less than three months ago.We hope you can verify that your observations were solved.Sincerely,Jacqueline del Castillo

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