Fantastic, prompt, and friendly service. Yerdi and Alex made the check-in process seamless and even upgraded our family so we could be more comfortable. Rooms are very clean, spacious, and beds were comfortable. Highly recommend!
User:Mark F
Trip type: Family
Great dinner at Casa Andina
06 Apr 2026
Excellent service from Lourdes. Very good food.
User:KathleeW1
Trip type: Solo travel
Good stay
01 Apr 2026
The front desk staff Gladys and Yerdi are very helpful and friendly, the checkin process is smooth.I just stayed one night for machu picchu, I arrived early that day, and they have room available for me to checkin earlier. appreciated so much.The room is simple but cozy. I slept very well.Many restaurants nearby.
Gestor de Experiencia, Guest Services / Front Office at Casa Andina Standard Machu Picchu, responded to this review
Dear Kathlee W, thank you very much for taking the time to share your experience. We are delighted to hear that our front desk staff, Gladys and Yerdi, provided you with helpful and friendly service during your stay. It is wonderful to know that you appreciated the smooth check-in process and the availability of your room upon your early arrival. We are also pleased that you found your room cozy and that you had a restful night. Our location, with many nearby restaurants, is indeed a great advantage for our guests. We hope to welcome you back in the future for another enjoyable stay. Laura Fuentes - Hotel Manager
User:B S
Trip type: Couples
All-in-all a nice hotel when visiting Machu Picchu
29 Mar 2026
We stayed one night at this nice hotel in a spacious 5th-floor river-front room. The view from the room was delightful (though we didn't mind, but beware of the noise from the fast flowing river!). We were served at dinner and breakfast by Lourdes, who was attentive and polite, as were all the reception and room staff. A relatively busy railway track on the door step of the hotel was an interesting experience.
Gestor de Experiencia, Guest Services / Front Office at Casa Andina Standard Machu Picchu, responded to this review
Dear B S, thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed your stay in our spacious river-front room and appreciated the delightful view. It is wonderful to know that Lourdes and our staff provided you with attentive and polite service during your meals. We strive to create memorable experiences for our guests, and your feedback is invaluable in achieving this goal. We hope to welcome you back in the future for another enjoyable visit to Machu Picchu.
User:Macarena D
Trip type: Family
Atención excelente/excellent service
26 Mar 2026
Romualdo, Alex, y Orlando fueron muy atentos, le dieron un toque personal y nos hicieron sentir muy bienvenidos, definitivamente regresaríamos solo por la atencion que nos brindaron.Romualdo, Alex, and Orlando were very attentive, they gave the service a personal touch and made us feel very welcomed, we would definitely come back just based of the costumer service.
Gestor de Experiencia, Guest Services / Front Office at Casa Andina Standard Machu Picchu, responded to this review
Dear Macarena D, thank you very much for your kind review. We are delighted to hear that Romualdo, Alex, and Orlando provided you with attentive service and made you feel welcomed during your stay. Our team strives to create a personal touch for each guest, and it is gratifying to know that their efforts made a positive impact on your experience. We truly appreciate your feedback and look forward to welcoming you back in the future. Your satisfaction is our priority, and we are eager to provide you with another memorable stay.