Great location and quality service. Ella was really kind and accommodating.
User:CGonzales28
Trip type: Family
Dinner Buffet
07 Apr 2026
If i could give 0 i would. Went with my family and foreign in-laws who’s first time in the Philippines. We went for a dinner buffet at Hennan (9 of us in total ) knowing it is a 5star hotel so we expect at lease good decent food to eat. But it was a nightmare.My kids and in-laws have beef steak it was thinly sliced but still very chewy, foods are cold and over cooked. Main course has only 2 meat chicken adobo and pork, the rest is plain rice, pasta, sliced potatoes and paella that looks like a left over. The Dessert counter just look at the Photo 🤣 They have a grilling station, my husband asked to grill some fish for him, not sure what kind of fish but it taste a little odd.OUR STOMACH FELT SICK 🤢 not sure if they’re all fresh food or maybe a left over from Lunch buffet and re heat at dinner buffet but still cold though. Better to go to a a decent Buffet elsewhere that is worth to pay 1K it will be more tastier and more options. At Hennan is just a disappointment of limited food and not very good food.
Guest Relations, Guest Services / Front Office at Henann Resort Alona Beach, responded to this review
Dear CGonzales28,Thank you for taking the time to share your feedback regarding your recent dinner buffet at Sea Breeze Café. We sincerely apologize that your experience with your family and in-laws did not meet your expectations, especially on such a special occasion.We are deeply concerned to learn about the issues you encountered with the food quality, temperature, variety, and presentation of our food. At Henann, we take great pride in offering fresh, high-quality buffet selections while maintaining strict hygiene standards. Please be assured that all dishes are prepared daily and are never served from leftovers.Regarding the grilled fish, please note that our standard basting uses a teriyaki-flavored glaze, which may have contributed to the taste you described. We understand that flavor preferences vary, and we regret if this was not to your liking.Guest safety, satisfaction, and the quality of our offerings remain our top priorities, and we take such comments of discomfort very seriously. Your feedback is truly valued and will be carefully reviewed with our culinary team to ensure improvements are made.We sincerely hope you will give us another opportunity to provide the exceptional dining experience you expected and deserve.Sincerely,MARJORIE RENEGADO-LARAGuest Relations Manager
User:PATRICIA D
Trip type: Couples
Great
07 Apr 2026
Great hotel with beach front!
User:KarenFrid
Trip type: Family
Great amenities for almost any traveler, amazing service
04 Apr 2026
Ms Merj went above and beyond to help us with all the questions and requests we had. The hotel has Vilas, family rooms, standard, so if you are on a honeymoon, family with kids or a group of friends you will find your fit. Access to the best beach, pools all over the property so no soupy feeling.
Guest Relations, Guest Services / Front Office at Henann Resort Alona Beach, responded to this review
Dear Keren F,Thank you for taking the time to share your thoughtful review. We’re delighted to hear that you enjoyed our amenities and found our service exceptional.At Henann, we are committed to offering a wide range of accommodations to suit every traveler’s needs, and we truly appreciate you sharing your experience to help guide future guests in choosing the right option for their stay.Providing a relaxing and enjoyable environment for our guests has always been our utmost priority, and we’re happy to know that your family enjoyed the beach and our multiple pool areas.Thank you once again for your kind words and we’re pleased that our team was able to assist you and make a positive impact on your stay.We look forward to welcoming you back for another fun and memorable stay!Sincerely,MARJORIE RENEGADO-LARAGuest Relations Manager
User:Robert C
Trip type: Couples
Breakfast Review
23 Mar 2026
Just a quick thank you to Louie who done a fabulous job of looking after us at breakfast his service was impeccable and nothing was to much trouble for him can’t thank him enough the company should be very proud to have staff like Louie
Guest Relations, Guest Services / Front Office at Henann Resort Alona Beach, responded to this review
Dear Robert C,Thank you so much for taking the time to share your wonderful feedback. We truly appreciate your kind words about Louie’s outstanding service and dedication. Rest assured, we will share your compliments with him. He is indeed a valued member of our team, and we are very proud to have him.Thank you once again for recognizing his efforts and we look forward to welcoming you back for another exceptional stay in the future.Sincerely,MARJORIE RENEGADO-LARA Guest Relations Manager
Alona, Bohol
About Henann Resort Alona Beach
User Rating & Reviews
08 Apr 2026
07 Apr 2026
23 Mar 2026
0204 505 9777