I appreciate their eco-friendly approach. I have nothing to say except that I hope they provide a bigger pitcher so there’s no need to call repeatedly.
User:ma cristina c
Trip type: Family
Thumbs up for Acacia Hotel.
09 Apr 2026
All employees were very courteous and ready to serve. Hotel is better than expected.
User:Navigate34190933531
Trip type: Family
Excellent staycation in Acacia Hotel Manila
03 Apr 2026
I’m truly thankful for the wonderful experience at Acacia Hotel Manila. From check-in to check-out, dine in experience, including valet parking and overall service, everything was excellent. Special thanks to Sir Edwin, Ms. Gwynette, and Ms. Kristine for their outstanding assistance. I would also like to extend my appreciation to the housekeeping team and the operator, who promptly attended to our requests and made our stay even more comfortable.
Bobby Horrigan, General Manager at Acacia Hotel Manila, responded to this review
Dear Valued Guest,Thank you very much for sharing your wonderful experience with us. I’m truly delighted to know that your staycation at Acacia Hotel Manila was excellent from check-in to check-out.It’s especially heartening to hear that you enjoyed your dining experience, valet service, and overall service throughout your stay. Your kind words about Edwin, Gwyneth, and Kristine are greatly appreciated, and we will certainly share your recognition with them.I’m also grateful for your appreciation of our Housekeeping team and our operator for their prompt and attentive service. It is always our goal to ensure our guests feel comfortable and well taken care of at every moment.Thank you once again for choosing Acacia Hotel. We look forward to welcoming you back for another Simply Heartfelt stay.Warm regards,Bobby HorriganGeneral Manager, Acacia Hotels
User:Mimi E
Trip type: Family
Relaxing
03 Apr 2026
We love the bedroom and polite staff (from guards, cleaners, reception, bellboy, poolside staff Wilbert)!
Bobby Horrigan, General Manager at Acacia Hotel Manila, responded to this review
Dear Valued Guest,Thank you very much for sharing your experience with us. I’m delighted to know that you had a relaxing stay and that you loved your bedroom.It’s especially heartening to hear your kind words about our team — from our guards, cleaners, reception, bell team, and poolside staff, particularly Wilbert. Their politeness and dedication truly reflect the Simply Heartfelt hospitality we strive to deliver.We will certainly share your appreciation with them, as recognition like yours means a great deal to our entire team.Thank you once again for choosing Acacia Hotel. We look forward to welcoming you back for another relaxing and memorable stay.Warm regards,Bobby HorriganGeneral Manager, Acacia Hotels