Apartament White Lions

Recent Reviews: 35

• User:karenm264

  Trip type: Family

  Refund policy

  11 Dec 2019

  I booked this hotel back in April, free cancellation up until 2 weeks before. I was fully charged in August for it. After seeing a lot of bad reviews decided to cancel and rebook somewhere else. When I cancelled it states to allow 30 days for a refund. I waited 30 days and no refund. I emailed hotel about it and no reply. I contacted booking.com who I booked through and they tried to phone hotel but no answer. I am now waiting to hear back from booking.com after having to prove that I had paid our room in full. Please don’t book here.

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• User:JayToner

  Trip type: Friends getaway

  Find somewhere else

  24 Nov 2019

  Rude staff. The apartment clearly had not been cleaned in days - dirty marks on bed, dust all over. There were 2 dangerously hanging electric sockets. There was absolutely nothing deluxe about this apartment. Total take on. Bedroom door didn't close. The shower didn't drain so you had to get in and out quick before the base overflowed. Very dated, no care given to the upkeep. Totally not the pictures we seen or the standard of apartment we expected. Disappointing. No one came to offer more toilet paper or towels during our entire stay. Freezer all ice supp couldn't use it. Definitely couldn't fit 6 people in apartment 14. Also it seems Booking has removed them from their listings but didn't inform us. The apartment also took payment from my card as soon as i booked but it should have been pay on arrival. Chancers.Location was great. Beds were comfy. Shower was strong but couldn't stay in it more than few min

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• User:Thea L

  Trip type:

  HORRIBLE! Do not book here!

  19 Oct 2019

  The so-called ‘’deluxe apartment’’ is nothing like the pictures shown on the site and is located in a FILTHY building with spider webs hanging from the ceiling and above a night club so there is no peace to sleep although they claim to be in a quiet neighbourhood. On the site they claim that all the apartments are new and modern but ours was very faulty and clearly not new, there was mould in the walls, the beds were not made up for all guests and we came exhausted late in the night and had to do it ourselves, it was dusty, the floor and window sills were dirty, the electric outlets did not all work and the apartment was clearly not cleaned before our arrival, since the fridge was dirty, as well as stained bed linen and bad smelling couch. There was also a faint cigarette smell in the apartment despite it being a smoking free apartment. They also claim to give out free toiletries and snacks but there were none. The receptionist did not speak english and was not welcoming. We were supposed to stay for 5 nights but we left as soon as check-ins in other hotels opened in the morning after our arrival.This was a clear adulteration!!!

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• User:arturaskeke

  Trip type:

  No refund, actual robbers

  21 Aug 2019

  Do not book here! NEVER! I had free cancellation on the booking. I cancelled the booking on time. But never received a refund. Staff didn't answer my emails at all. Seeing that previously some other people were in my shoes, too, I can definitely state that this is their pattern and apartment's staff is scammers. So disappointed. I definitely appeal this to booking.com team and if they won't help me, police is my next choice. I won't let these robbers get away with it.

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• User:_marinanat95

  Trip type:

  Full payment for free cancelled booking ! Keep far !!!

  12 Aug 2019

  I booked the apartment on 3 June with free cancellation option via booking.com.I cancelled the apartment on 4 June for free , but... they took all the money including service and taxes !!! Two months nobody answered, nobody gives me back the money.And booking.com can not help me ...Keep far from the place! They are lying.